2 udendørs pools
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Anmeldelser af Golan Hotel Tiberias

Golan Hotel Tiberias
Achad ha'am str 61, Tiberias

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 25 af i alt 87 anmeldelser" "
Bedømmelse på 8 − Udmærket. 27 af i alt 87 anmeldelser" "
Bedømmelse på 6 − Okay. 24 af i alt 87 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 87 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 87 anmeldelser" "

7,6/10

Rengøring

7,6/10

Service og personale

7,4/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mark

Rejste med familie
Synes godt om: Faciliteter
Great stay. Everything was good, except parking was an issue.
Overnattede 1 nat i august 2023
Svar fra mim den 16. aug. 2023
Thank you so much for your review Hope to see you again The management

4/10 Dårligt

??

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2023

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are newly renovated and so we’re in very good condition. The pool is also well maintained. The hotel has a spa room and sauna room also in good condition. Unfortunately though, the fitness room was in poor condition. The hotel overall is in good condition. Whilst not in the city center, buses are available only 300m away. Overll, I would def stay here again.
Overnattede 3 nætter i juli 2022

10/10 Fremragende

Nery Rolando, New York

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was excellent, the hotel is clean, beautiful swimming pool and great view!
Overnattede 2 nætter i juli 2022

2/10 Forfærdeligt

Ella

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2022

10/10 Fremragende

Yossi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a very nice stay...the area of the hotel was upscale and quiet...the staff were very nice and willing to help in any way.
Overnattede 3 nætter i juli 2022
Svar fra mirjam den 19. jul. 2022
Dear Yossi Thank you so much for your nice review about our hotel hope to see you soon again Mirjam

2/10 Forfærdeligt

rami

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
לא ממליץ, המלון לא ברמה בכלל
Overnattede 3 nætter i august 2021

10/10 Fremragende

RONEN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2021
Svar fra mirjam den 29. aug. 2021
תודה רונן

10/10 Fremragende

Halit

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2021
Svar fra mirjam den 29. aug. 2021
תודה תודה החדרים החדשים הם מוכנים מוזמנת לבוא

2/10 Forfærdeligt

moshe

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We got a room with a leaking air con, the carpet was soaked with water and bad smell... The man in charge tried to repair for an hour, and finally offered some discount but no other room.. We left the place after wasting couple hours....
Overnattede 2 nætter i juni 2021
Svar fra mirjam den 21. jul. 2021
Dear Moshe We are so sorry for all the inconvience of your stay. we would like to compensate you with a 20% discount and a upgrading room . to show you that only ones you got a room like this Mirjam

8/10 Udmærket

Smadar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2021

10/10 Fremragende

keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2020
Svar fra mirjam den 5. apr. 2020
Thank you so much for your review Hope to see you again in good health main while stay safe Mirjam

10/10 Fremragende

Verificeret rejsende

Overnattede 6 nætter i februar 2020
Svar fra Mirjam den 5. apr. 2020
Thank you so much for your review Hope to see you again in good health Thanks Mirjam

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Basic services - no poll etc as winter, no meal services other than breakfast so resulting in a taxi or drive 'down' into the town. Room & bathroom very dated, yes that means, seriously due an overhaul.
Overnattede 3 nætter i januar 2020
Svar fra Mirjam den 5. apr. 2020
Thank you so much for your response. hope to see you again Mirjam

6/10 Okay

DANIEL

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rooms are in bad need of an update, but there are some positive attributes. Very nice pool which we could not use as was off season. Believe all rooms have lakeside view and nice balcony. Breakfast was acceptable as well as dinner, but roof needs replacement as buckets in place in middle of room to catch rain water. Bed was fairly comfortable, but carpet and bathroom were mid 1990’s vintage forest green. Parking seem limited but was acceptable, and WiFi was ok. Staff not very friendly, so don’t expect a warm greeting.
Overnattede 2 nætter i januar 2020
Svar fra mirjam den 5. apr. 2020
Thank you so much for your response. hope to see you again Mirjam

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service and very good breakfast
Overnattede 1 nat i januar 2020

8/10 Udmærket

Carina

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
NECESITA MEJORAR SERVICIO Y HABITACIONES
Las áreas comunes del hotel como el lobby, restaurante y piscina están muy bien, hay una vista preciosa y tiene una buena ubicación. Lamentablemente, el servicio no es bueno, las personas que atienden el hotel no son amables. Si eres extranjero es indispensable llevar tu pasaporte y una hojita pequeña de migración que entregan en el aeropuerto cuando entras a Israel, de otra manera te cobran el impuesto y no hay manera de recuperarlo. Las habitaciones no son muy bonitas, no hay camas matrimoniales, sino que juntan dos camas individuales en el caso de que duerman dos personas en una habitación. Son demasiado sencillas para el precio que cobra el hotel, que es alto. Solo los primeros 4 niveles tienen vista al lago, así que hay que asegurarse de hacer la reservación en las habitaciones que tienen vista. Sí tiene el desayuno incluido y es bastante bueno.
Overnattede 2 nætter i september 2019
Svar fra Mirjam den 5. apr. 2020
Thank you so much for your response. hope to see you again Mirjam

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A nice hotel that needs refurbishing
Very good breakfast and a nice and clean pool. The Jacuzzi is small, unclean and needs refurbishing. The Sauna is heated at demand, and it wasn't hot even after half an hour.
Overnattede 1 nat i august 2019
Svar fra mirjam den 5. apr. 2020
Thank you so much for your response. we have passed on your points - thank you for telling us this will help us to improve hope to see you again Mirjam

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra mirjam den 5. apr. 2020
Thank you so much for your response. sorry for the late reply hope to see you again Mirjam

8/10 Udmærket

eli

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019
Svar fra mirjam den 5. apr. 2020
Thank you so much for your response. hope to see you again Mirjam

10/10 Fremragende

Moshe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019
Svar fra Mirjam den 5. apr. 2020
Thanks for your review Hope to see you again Mirjam

10/10 Fremragende

TIAH YEOW

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A stay with a good view of the lake
The location is away from the city centre and the place is quiet and peaceful. Good view of the lake and breakfast was good - cold & hot meals. Don't expect much service but staff is friendly and helpful. I guess it's because they only have 3 to 4 staff to serve the whole dining room. Check in & out was smooth and no problem with parking unless you come back late at night and the tour buses would block the hotel parking lots. Aircon, heater and shower work well. Room size is reasonable to allow us to leave our luggage open during our stay. All the holy sites around the lake area is within 30 minutes driving range. I would stay here again if I should visit Tiberias.
Overnattede 3 nætter i marts 2019
Svar fra Mirjam den 5. apr. 2020
Thank you so much for your response. sorry for the late reply hope to see you again Mirjam

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly and helpful reception, good breakfast, nice facility
Overnattede 2 nætter i december 2018
Svar fra golanhotel den 8. jan. 2019
Thank you for being with us. Hope to see you again.

6/10 Okay

Esther

Just ok
The Golan Hotel is ok. The staff were efficient but not friendly, the food was mediocre...not great, the rooms were just alright but we did not feel the comfort we expected for the price we paid. That being said, it was fairly clean and the location was great. The view from the pool is also spectacular!
Overnattede 2 nætter i august 2018
Svar fra mirjam den 22. aug. 2018
Dear Esther thank you for your response we will inform the staff to be more friendly, all other things we will take care and hope to see you again Mirjam

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Hôtel un peu loin du centre ville mais accueil personnel très agréable. Chambre correct mais pourrait être amelioré par quelques petits détails Petit déjeuner très copieux et propre Belle piscine À refaire lorsque l'on est de passage par Tibériade pour une nuit.
Overnattede 1 nat i juli 2018
Svar fra Mirjam den 24. aug. 2018
merci beaucoup pour votre réponse, nous espérons vous revoir

10/10 Fremragende

David, Naples FL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable accommodations
Overnattede 1 nat i juli 2018
Svar fra Mirjam den 22. aug. 2018
Dear David Thank you so much for your reply . And we hope so see you again, also next time we will give you a 10% discount . valid till next year August 1st. MIrjam

6/10 Okay

ygal

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
Svar fra mirjam den 11. apr. 2018
Thank you so much for your response Hope we will see you again tks

8/10 Udmærket

Jason

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great staff - 3.5 rating
The hotel staff was great! If there was a rating for friendliness then the hotel would get a 5. However, my room was not very clean and that was disappointing. We stayed when the pool was not in service and that was one of the selling points for me when booking but that was my fault for assuming. I give a 3.5 out of 5.
Overnattede 1 nat i marts 2018
Svar fra Mirjam den 11. apr. 2018
Dear Jason thank you so much for taking the time to give us your review . hopefully we will see you back

10/10 Fremragende

Miguel, CDMX

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Un hotel con una estupenda vista del mar de Galile
el personal es de lo mas amable siempre tratando de ayudar a que tu estancias sea placentera lo que si al que no le gusten los mosquitos pues no lo recomiendo porque por estar en el mar hay muchísimos aunque el hotel esta climatizado y le advierten a uno de no dejar abiertas ventanas
Overnattede 1 nat i marts 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent location and panoramic view of the Sea of Galilee.
Overnattede 1 nat i marts 2018
Svar fra mirjam den 3. apr. 2018
Thank you so much for your kind review we hope to see you again

2/10 Forfærdeligt

natha, paris

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel totalement excentré, moche et lamentable
Nous devions y rester7 nuits et sommes partis après la 1ère nuit!! Tout était lamentable
Overnattede 7 nætter i februar 2018

8/10 Udmærket

Karen, Israel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel with great view
The overall experience was good, the place was clean, the breakfast was good. The only down side was the room was so hot, when we turned the fan on it blew out hot air.
Overnattede 1 nat i december 2017
Svar fra mirjam den 26. dec. 2017
Dear Karen thank you so much for your feed back It is winter time but on your dates - it was unforseen hot. sorry hope to see you again Many thanks - Mirjam

8/10 Udmærket

Ariel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2017
Dear Ariel Thank you for staying at the Golan hotel Hope to see you again Mirjam Reservations department

8/10 Udmærket

Mickael, Paris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonferful
Nous avons pAsse ma femme et moi un Tres bon séjour dans cet hotel. A 5 min en voiture du lac , A 5 min du centre ville. Personnel agréable
Overnattede 2 nætter i august 2017
Svar fra mirjam den 10. sep. 2017
Thank you so much -for your reply hope to see you again

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel location is very good with the wonderful view of Galilee sea.
Overnattede 1 nat i juni 2017

8/10 Udmærket

Josh, Ames, IA

Synes godt om: Service og personale
Decent plays to stay in Tiberias
The hotel is about a 20 minute walk from the downtown area; the drive is shorter, but a bit roundabout. The hotel facilities are relatively pleasant. The price of the room seemed high relative to the amenities. Staff were pleasant. Overall it is a decent place to stay, but without the distinction of special location or amenities.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Fabienne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tiberias
Séjour d une nuit. Trop court! Piscine fermée. Dommage. Bel hôtel. Petit déjeuner moyen. Personnel très aimable.

6/10 Okay

n.a, israel

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Reasonable status
Good airconditiner, dirty floor outside the room and in the eating room, no instruction paper in the room.

2/10 Forfærdeligt

john

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Filthy hotel room

10/10 Fremragende

Kareem, Houston

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Pleasant, good view, good amnesties

8/10 Udmærket

Deborah, Rancho Cucamonga, CA, USA

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Tiberias
The view was great!

6/10 Okay

Oziel, Lausanne, Suisse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible breakfast

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
What to expect from this hotel
The main issue with Golan Hotel is the lack of Internet/wi-fi. These are stated as free, but are virtually impossible to use in normal hours - I did have some success at 4.30 am. We chose rooms with balconies on 3rd floor. These have not been renovated for some time, go for the rooms on 2nd floor, recently updated. Other issue; cleanliness round the pool. Most guests were Israeli or French, in big groups, with kids who dropped food and wrappers everywhere the adults did not clean up either, and many added to the mess with nut shells and cigarette stubs. Pointed this out to pool staff, no action taken for several hours. Very few staff spoke more than a few words of English. Hotel site indicated that the distance to the town centre was 0.7 miles. In practice, it is about 1.5 to 2 miles, depending on how the centre is defined. Downhill walk to town, steep uphil back to the hotel; bus or taxi recommended, as there is perpetual traffic on most routes and the taxis know how to avoid this.

8/10 Udmærket

HaAry, Mass., USA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Practical hotel, willing to learn !!!!!!!!!!!!!!!
Double booking problem solved without fuss. Parking is a problem, so I suggest always use taxis. Not walking distance from town center, unless you have time and are willing to walk uphill. No washcloths !

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Looked better on picture than actual
I would not stay at this hotel again. When I booked online it looked much better. The rooms have a smell of mold. Only one person at check in that is busy with phones and guest at the same time. Keeps on running to the back office while waiting. It felt as a bed and breakfast place more than a hotel

6/10 Okay

Josef

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
bom hotel
muito atenciosos principalmente a tatiana e o gerente do restaurante

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ok hotel
We paid for a room with a balcony, though the rooms with balconies don't look anything like the room in the photos. We had to settle for a bit cleaner, more up to date room with a partial view of the sea. The chair at the desk was dirty. If you're just looking for a place to sleep, this hotel is ok

4/10 Dårligt

zvi

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort