Hoteller i Thurlaston

"The property was adequate for an unexpected visit. Room was clean, bathroom functional, drinks facilities and fridge were welcome as were the towels. However, the room door was tricky to close securely and the pool/gym area was under repair which limited access. When staff were encountered they were friendly and helpful but there wasn't an abundance of available staff. Overall, an easy to use hotel - fair value for the price."

"It was very exciting staying in a castle. We had the family room which was very quaintly laid out with a single bed in its own part of the small turret, through a stone arch. The staff were incredibly welcoming and helpful. Breakfast was served in a box in our room with loads of choice, and fresh produce in a mini fridge which was lovely. The area is stunning. We took a lovely walk along the path leading directly from the castle, and enjoyed our breakfast overlooking the hill. It is an...

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Nice place... but not many at the bar as i use to remember it. Only if there is a party then there ate few people. Otherwise a nice place"

"Venlig, imødekommende og behagelig atmosfære. God mad til prisen."

"Hotellet var svært at finde via gps. Ligger på en rasteplads, hvilket er ok. Da vi ankom sent på natten, sad der en meget fuld og ubehøvlet receptionist. Han oplyste, at han ikke havde de to værelser, som vi havde bestilt og betalt for. Han forsøgte at snyde og sagde, at han havde plads 1 nat og ikke de 2 nætter, som vi havde bestilt. Ville have betaling for 2. overnatning igen. Efter ca 1 times snak og efter opringning til Hotels.com, så havde han alligevel vores to værelser. Hotels.com løste...

"Weĺl placed for our needs"

"Great stay and meal"