Hoteller med pool i Thunder Bay

"Excellent"

"Very good service"

"Booked thru the Expedia site using debit MasterCard because I don't have a credit card. Upon checking in I was told that a credit card was MANDATORY for checking in. The manager did not have a way to bypass it(or she wouldn't) so I have to go back and get a card from my mother in law just to check in. It was not clearly mentioned during the process of reserving the room on Expedia site. It caused a headache and almost $80 in cab fare to get the cc. If it's required, it needs to be mentioned...

"Staff was unbelievable. The women working the desk when we showed up at 11:00 was fantastic. "

"The room was comfortable, but the cleaning staff were very eager to come into our room in the morning, in spite of the do not disturb sign. They arrived the first time about 30 minutes before check-out time and we told them we were getting ready to go. They came back 3 minutes after 11 am and entered the room even though the sign was still up and I was not completely dressed. Really not appropriate behaviour for a man to enter when a woman says she is not ready yet."

"The beds were very springy and bony. The carpet also looked very old and dirty. Other than that, was pleasantly surprised as i chose this location by mistake. I would stay again if the beds were better."

"Propre et confortable "

"I had just lost my mother and the gentleman at the front desk was very kind to me in a very difficult time."

"Too many people openly using drugs and alcohol in the front of the hotel. Hotel was noisy people were up drinking in the room next to me most of the night. "

"Old traditional hotel! Great lake view of sunrise !"