2/10 Forfærdeligt
Brian
8. jan. 2026
Online check-in form said no physical credit card needed if all info provided online .. I did this but a physical card was demanded when I arrived at the hotel… I did not have the card as I was going for surgery early next day in the hospital next door, the staff refused to discuss this policy or allow an exception and a nearby relative had to drive to the hotel with their physical card …all of this was extremely upsetting, especially since the website clearly stated that if the online form was completed I would be able to simply pick up my keys …. Very disappointing and upsetting
Brian
Overnattede 1 nat i januar 2026



















