Siddeområde i lobbyen

Anmeldelser af Comfort Inn

2.5 out of 5
Comfort Inn
660 W. Arthur St., Thunder Bay, ON

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 283 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 384 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 173 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 95 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 67 af i alt 1002 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

7,2/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Harry, Caledon Village

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Receptionist smelled bad
Overnattede 1 nat i maj 2024

8/10 Udmærket

Linda

Rejste med familie
Older property could use an upgrade but room was vlean
Overnattede 1 nat i maj 2024
Svar fra Scott Wemigwans GM den 26. maj 2024
Thank you for your review.We just completed a full renovation which includes full room upgrade as well as most common areas. We look forward to any future stays you may have.

6/10 Okay

Daryll

Synes godt om: Rengøring, service og personale
The hotel lobby was under construction. Traveling with elderly parents parking was limited by the building and no availability on the ground floor.
Overnattede 1 nat i maj 2024
Svar fra Scott Wemigwans- General Manager den 17. maj 2024
Thank you for taking the time to submit a review. Our ground room floors get sold quite fast most days. We suggest booking in advance to ensure you are able to get a ground room floor. Looking forward to your next visit

6/10 Okay

Douglas

Close to the Ring Road. 30 minutes from the 401. Longish drive here.
Overnattede 1 nat i maj 2024
Svar fra Scott Wemigwans- GM den 10. maj 2024
Thank you for your review

10/10 Fremragende

Rob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terry was excellent upon arrival...great welcome! Comfortable beds, good shower, clean room, good restaurant options within walking distance. I would stay here again.
Overnattede 1 nat i maj 2024
Svar fra Scott Wemigwans- GM den 10. maj 2024
Thank you for the review. Terry is awesome. I am glad you enjoyed your stay

10/10 Fremragende

Kelly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
Smooth check in. So far, so good
Overnattede 1 nat i maj 2024
Svar fra Scott Wemigwans- GM den 10. maj 2024
Glad you enjoyed your stay. Hope to you see next time

8/10 Udmærket

Janet

Rejste med familie
Synes godt om: Rengøring, service og personale
The bathroom sink needs a soap dish…. Otherwise the whole top of the sink area is wet and messy all the time. Also would help to have a nonslip bat for the bathtub.
Overnattede 3 nætter i maj 2024
Svar fra Scott Wemigwans-GM den 10. maj 2024
Thank you for your comments

8/10 Udmærket

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Scott Wemigwans- GM den 10. maj 2024
Thank you for your review

10/10 Fremragende

Patricia

Synes godt om: Overnatningsstedets tilstand og faciliteter
Great check in, everything went smooth
Overnattede 1 nat i april 2024
Svar fra Scott W- GM den 18. apr. 2024
Thank you for your review. We are glad you enjoyed your stay

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Newly renovated rooms and friendly staff. I got stuck in Thunder Bay due to a winter storm and was glad to be able to stay near the airport.
Overnattede 1 nat i marts 2024
Svar fra Scott Wemigwans- GM den 2. apr. 2024
Thank you for your review. Our location does it make it ideal for anyone needing a stayover for anyone traveling. We appricate that you enjoyed staying in our newly renovated rooms.

10/10 Fremragende

Pierre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Scott W- GM den 2. apr. 2024
Looking forward to any future visits

10/10 Fremragende

Anita

Rejste med partner
Synes godt om: Rengøring
Everything was good
Overnattede 1 nat i marts 2024
Svar fra Sherry Smith AGM den 12. mar. 2024
Thanks for the great ratings and comment, Anita! I hope we see you again in the near future.

10/10 Fremragende

Tony

Overnattede 1 nat i marts 2024
Svar fra Scottie W - Gm den 2. apr. 2024
I am glad you enjopyed your stay

8/10 Udmærket

Albert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice rooms and good beds to sleep on
Overnattede 1 nat i februar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
I am glad you enjoyed your stay. Looking forward to your next visit.

10/10 Fremragende

Linda

Overnattede 1 nat i februar 2024
Svar fra Scott W - Gm den 2. apr. 2024
Thanks for the review

10/10 Fremragende

Dany

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great
Overnattede 1 nat i februar 2024
Svar fra Scott Wemigwans den 1. mar. 2024
Thanks for your review and comments

10/10 Fremragende

Carolyn

Overnattede 1 nat i februar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
Thank you for your review

8/10 Udmærket

David

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
Thank you for your review

6/10 Okay

Janelle

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Staff were helpful and courteous, however the room seemed clean but it really wasn’t. There was garbage under the beds from prior guests and the floor felt sticky. There was hair on the sheets, toenails near the radiator, and the pillows smelt like armpits to name a few reasons why.
Overnattede 2 nætter i februar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
I am sorry your stay wasn't as good as it should of been. I do applogise for the error and I will be discussing with the team ways to make sure this isnt an issue in the future.

6/10 Okay

Janice

Overnattede 1 nat i januar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
Thank you for your reveiw

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
Thank you for your review

6/10 Okay

Aleksandar

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The facility requires a thorough renovation
Overnattede 1 nat i januar 2024
Svar fra Scott Wemigwans General Manager den 26. jan. 2024
Thank you for your review. We are actually at the tail end of a complete renovation, that inculded rooms, hallways and exterior. The last part of the reno being completed as we speak (the Canopy).We are extremely excited about all the updates and have hear compliments from all of our guest.

10/10 Fremragende

Maryam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Scottie Wemigwans den 1. mar. 2024
Thank you for your review

10/10 Fremragende

Hayder

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Scott den 1. mar. 2024
Thank you for your review

10/10 Fremragende

Richard, WINNIPEG

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Scottie Wemigwans den 1. mar. 2024
Thank you for your review

8/10 Udmærket

Kathleen

Synes godt om: Rengøring, service og personale
Svar fra Scott Wemigwans den 1. mar. 2024
Thank you for your review

10/10 Fremragende

Paul

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The outside needs to be swept up there is a lot of cigarette butts everywhere especially close to the patio and entrance doors
Overnattede 1 nat i december 2023
Svar fra Scottie Wemigwans- General manager den 27. dec. 2023
Than you for your review.

10/10 Fremragende

MICHEL

Overnattede 1 nat i december 2023
Svar fra Scott GM den 13. feb. 2024
Thanks for the Review

10/10 Fremragende

Joanne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very impressed with the renovations they’ve done this with this facility in the past I didn’t read it very high but it’s very clean. It’s very quiet and it looks like it put a lot of thought into the bringing it up to a good standard a very nice place to stay and never heard a thing after 11 o’clock so I was happy.
Overnattede 1 nat i december 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Thanks for the great ratings! I hope we have the opportunity to welcome you back again soon.

8/10 Udmærket

Sebastien

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
I hope we see you again soon.

4/10 Dårligt

trisha

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No notification of construction on building. Alternative entrance not well marked or lit up. Could smell front desks body odour from about 10’ away. Bathroom counter looked like a dirty rag was leaking send on it. Beds were very messily made and dirt and hair on bedding
Overnattede 1 nat i december 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Thanks for your comments regarding your stay with us. I have discussed the issues with our housekeeping team so this does not recur. I hope we have the opportunity to welcome you back again soon.

10/10 Fremragende

Lois

Easy and quick check in. Good service.
Overnattede 1 nat i december 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Thanks for the great ratings! Hope to see you again soon!

6/10 Okay

Tyler J

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room floor dirty, insects in bathroom. Building under construction
Overnattede 1 nat i december 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Thanks for your comments regarding your stay with us. I have discussed the issues with our housekeeping team so this does not recur. I hope we have the opportunity to welcome you back again soon.

10/10 Fremragende

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tres propre
Overnattede 3 nætter i november 2023
Svar fra Scottie Wemigwans- General manager den 1. dec. 2023
Thank you for your review

10/10 Fremragende

Jean-Rock

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Thanks for the great ratings!

8/10 Udmærket

Gayle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A clean, good, safe & convenient place to stay at a decent price…
Overnattede 2 nætter i november 2023
Svar fra Scottie Wemigwans- General manager den 22. nov. 2023
Thank you for your review.

10/10 Fremragende

Jean-Rock

Overnattede 1 nat i november 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Thanks for the great ratings!

2/10 Forfærdeligt

Alex

Overnattede 1 nat i november 2023
Svar fra Sherry Smith, AGM den 12. dec. 2023
Sorry to hear you were disappointed with your stay with us. I hope we have the opportunity to welcome you again to enjoy a superior experience.

10/10 Fremragende

Roslynn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great. It was easy to find and the staff was very friendly and helpful
Overnattede 1 nat i november 2023
Svar fra Scottie Wemigwans- General manager den 9. nov. 2023
Thank you for taking the time to submit a review.Looking forward to your next stay

10/10 Fremragende

Adam

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very helpful and welcoming
Overnattede 1 nat i november 2023
Svar fra Scottie Wemigwans- General manager den 6. nov. 2023
Thank you for your review. Looking forward to your next visit

6/10 Okay

Kurt

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
Heating system went from hot to ice cold making for one lousy sleep. Yes they were informed.
Overnattede 1 nat i november 2023
Svar fra Scottie Wemigwans- General manager den 6. nov. 2023
Thank you for your review. We have inspected the unit and made the necessary repairs.Thank you for your review.

8/10 Udmærket

Renu

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable place to stay
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General Manager den 1. nov. 2023
Thank you for the review

8/10 Udmærket

GHISLAIN

Bon service
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General Manager den 30. okt. 2023
Thank you for your review.Looking forward to your next stay

6/10 Okay

Gregory

Synes godt om: Rengøring
The place was clean. The location was noisy and very limited in terms of walkability. There were no amenities to speak of, so if you just want a half decent bed , this place will do.
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General Manager den 30. okt. 2023
Thank you for the review. I am glad you enjoyed your stay with us. Looking forward to your next stay

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General Manager den 30. okt. 2023
Thank you

10/10 Fremragende

Marvin

Rejste med partner
Room was clean and no disturbance during the stay.
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General manager den 23. okt. 2023
Thank you for taking the time to submit a review. I am glad you enjoyed your stay.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
I have a walking aid and when finding out that there was no elevator was difficult.
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General Manager den 1. nov. 2023
Thank you for your review

10/10 Fremragende

Detlef

Overnattede 2 nætter i oktober 2023
Svar fra Scottie Wemigwans- General manager den 23. okt. 2023
Thank you for your review

2/10 Forfærdeligt

Cara-Lee

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring
checked in at 11p and checked out at 11:15p… entered room. looked like someone had jumped on the beds and they were covered with human hair.. gross. Went to front desk to check out and gave my explanation, i got zero push back from clerk, he was making a note and informing his manager. he also explained to me how to get a refund
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General Manager den 19. okt. 2023
Good day Sorry for your experience well checking into the hotel. I will be having a discussion with housekeeping about reviewing the beds once they complete service.Thank you

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i oktober 2023
Svar fra Scottie Wemigwans- General manager den 23. okt. 2023
Thank you for your review