Hoteller nær Thompson's Station Park

"Very clean, friendly and helpful staff!"

"The staff were very friendly and went out of their way to accommodate our group of 8. We enjoyed the exercise room. It was raining so we weren't able to use the pool. The location was good."

"Clean"

"Room was clean and comfortable. Breakfast was very nice. I was particularly happy that there was fresh oatmeal as I was looking for a healthy breakfast option. Location was perfect for visiting Franklin and the surrounding historic areas as well as Nashville. "

"This is an extremely comfortable, clean, and lovely place to stay minutes outside Nashville, TN. You will find a pool, small but nice gym, and that the hotel staff are incredibly friendly and eager to assist. However, you will find the flatscreen tvs in the room are not smart TVs, therefore no streaming services are available but there is cable channels with crisp picture. Very quiet and close to upscale and well cared for properties, a Publix, Chic-fil-a, and Shell gas station extremely close...

"The room wasn't properly cleaned upon arrival or after requesting it the next morning. The door was eventually fixed after two requests. The staff was nice, but the pool area had ants. The hotel seems to be undergoing remodeling, and overall the experience was average."

"Great hotel and location! We were just passing through on our way to Florida and would definitely stay again!"

"Very friendly and helpful staff. Nice rooms "

"Everything was good but the refrigerator didn't work and when I walked in for hours it smelled like pot yuck. The smell in the room was awful I bought spray. Other than that it was a good stay quiet breakfast excellent."

"Everything was great, place was super clean, food delicious."

"I was very happy with my stay at the Best Western Franklin. The room was comfortable and well appointed. The staff was very helpful and managed to get me into my room before check in time when I expressed my desire to get some rest. The breakfast was well stocked. The room was cleaned daily. The location was excellent just a stop light away from the freeway, with a grocery store, a Starbucks, and gas stations all in the immediate area. I was very happy with my selection and would stay...

"We enjoyed our stay. Front desk staff were wonderful."

"No ac or hot water. No one at front desk. I di not recommend anyone to stay there"

"Room was ok . "

"Very clean property. Friendly professional staff."

"Booked two king beds and was given one king sized bed and a couch. There were bloody boogers smeared on the walls in 5 different spots. Front desk also preferred to help their own staff or answer the phones when I was at the front desk needing assistance."