Hoteller i Thompson

"Our reservation was over July 4th weekend. Apparently, they overbooked their king rooms, so we were notified one day before we arrived that they changed our room. When we arrived there wasn't a manager on-site to speak with, the woman at the desk did not have any answers for us, which I get it, it was not her fault. As she was checking us in, we were then told our room that was assigned to us was not clean. It was 3:30 in the afternoon and there was a line of people waiting to check in. The...

"We stayed at this location because of the wineries nearby. Both the hotel website and the Debonne winery website advertised free shuttles to and from the winery. The website was clear that the shuttles were daily and complimentary. When we got there we were told first that there weren’t shuttles, and later that there was one going at 4:30, for $39 a person!!! It all felt very sketchy. The hotel itself was fine and the breakfast was solid, but if you are looking for a winery shuttle or helpful...

"No toilet paper, no shampoo and tv not working. Bed was okay. "

"Ice and clean hotel!"

"Booked and paid through Expedia. When checked in obviously had to put down security deposit. When checking out I noticed two pending charges from the hotel and just left it alone assuming they both would fall off. One did not come off. Contacted hotel to resolve and got no resolution so has to file dispute with bank. Other than that it was fine."

"Breakfast was great. Room was comfgortable. No one was at the front desk to check us in. Waited for 15 minutes for someone "

"Great historical stay!!! Amazing history of the mansion!!! Staff was very friendly and helpful! Cleanest rooms ever!!! Wonderful front porch with rocking chairs!!! Highly recommend a stay at Steele Mansion!!!"

"Proximity of certain rooms to view Lake Erie"

"The staff at this establishment are hands down the best we have ever encountered! Very friendly, professional, and hospitable! Clean, clean and clean. I have NEVER been so impressed with a stay at a hotel before. We cant wsit to come and stay again on our next travels!"

"Was able to check in early and the room was very cleaned and roomy. Would stay there again."

"Jennifer at the front desk was very friendly, knowledgeable and helpful. She is the reason we decided to stay. We are over the road truckers and wanted a few nights away from the truck. This is a budget property that needs remodeling, updates, etc. but for the price we felt it was fine. They provide complimentary continental breakfast that consists of bagels and cream cheese, a couple kinds of breads for toasting, fruit, plain yogurt, hard boiled eggs, coffee and tea. We took a 10-15 minute...

"It was nasty!!! Dirty nasty just would never stay there again!!!!"

"Clean room"

"It was easy access to get to everything close by. The rooms were very quiet and had ac. The room seemed clean, but we did have bugs in our room. I think it was because of the ac unit. The staff was very friendly. And we like the fact that it had a pool. My only complaint is the pool could have been a little cleaner."

"The facility was extremely clean & well maintained. We were the only people staying on the property (no staff) so that was different. Instructions were clear for accessing our room, etc."

"Friendly staff, clean and comfortable room!"