Executive-suite | Premium-sengetøj, minibar, pengeskab på værelset, skrivebord

Anmeldelser af Electra Palace Thessaloniki

5 out of 5
Electra Palace Thessaloniki
9, Aristotelous Square, Thessaloniki, Central Macedonia

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 669 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 250 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 1001 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Christos

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 19. feb. 2024
Dear Christos,We would like to thank you for taking the time to share with us your great rating regarding your visit to the Electra Palace Thessaloniki.We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

8/10 Udmærket

Ulla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Dejligt hotel i hjertet af Thessaloniki. Skøn rooftop med restaurant, bar og lille pool. Virkelig lækker morgenbuffet, men deres system med QR kode til at fortælle om bord er ledigt virkede ikke. Spiste på restauranten en enkelt aften, der var misinformation mellem tjenerne og maden var dyr og ikke noget særligt, så det blev ved denne ene aften. Alt i alt et skønt ophold, med enkelte skønhedsfejl, men de blev håndteret fint. Vi anbefaler gerne.
Overnattede 4 nætter i juli 2023
Svar fra Alex den 1. aug. 2023
Dear Ulla,Thank you very much for sharing your experience following your recent stay at the Electra Palace Thessaloniki. We are very happy to know that you enjoyed the location of the property and our Orizontes Roof Garden. We will carefully examine your comments on the service level and the miscommunication between servers that you mention. Constructive comments like yours are always welcome to help us improve and offer even better services to our guests.Best regards

10/10 Fremragende

Ida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lækre faciliteter, dejligt wellness område med spa og fitness. Super lækker morgenmad med udsøgt betjening. Det er da et hotel, vi bestemt kommer tilbage til.
Overnattede 5 nætter i maj 2023
Svar fra Alexia Kolatskou - Guest Relations den 11. maj 2023
Dear Ida,Thank you for sharing your comments regarding your stay at our hotel. As the Electra Palace Thessaloniki family, we are very happy to see that your stay met your expectations and that you had a great time!We hope to welcome you again in our hotel as soon as possible. Warm Regards,Alexia Kolatskou Guest Relations

10/10 Fremragende

Annika

Overnattede 1 nat i juli 2022
Svar fra Alexia Kolatskou - Guest Relations den 20. jul. 2022
Dear Annika, Thank you for your excellent rating. Hopefully you will visit us again on your next trip. Kind Regards, Alexia Kolatskou | Guest Relations

8/10 Udmærket

Maria jean

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2022
Svar fra Alexia Kolatskou - Guest Relations den 16. apr. 2022
Dear Maria, Many thanks for taking the time to share with us your rating on your Electra Palace Thessaloniki experience. We are looking forward to your future visits! Best regards, Alexia Kolatskou | Guest Relations

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk udsigt fra skønt hotel
Dejligt centralt beliggende hotel lige på Aristoteles Square med skøn udsigt til vandet. Skøn tagterrasse med lille pool og rigtig god betjening i baren mm. Generelt meget hjælpsomt personale med super service. Skøn morgenmad
Overnattede 4 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Fantastisk beliggenhed og ekstraordinær god morgenmadsbuffet! Hotellet er slidt og poolen på taget er lille og fyldt med duer og dueekskrementer.
Overnattede 2 nætter i juli 2019

10/10 Fremragende

Jakob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Above high expectations
After visiting 50+ of the best hotels in Europe I can safely say that this is among the very, very best.
Overnattede 2 nætter i oktober 2018

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel midt i Thessaloniki
Rigtigt godt hotel i centrum af Thessaloniki og tætte på havnen. Fantastisk udsigt fra morgenmads restaurant. Placerede ved vandet og et fantastisk plads med masser af liv.
Overnattede 1 nat i september 2017

10/10 Fremragende

Maria

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 5 nætter i maj 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 22. maj 2024
Dear Maria,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your lovely rating and we look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Scott

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Seaside view from the 6th floor
Overnattede 2 nætter i maj 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 22. maj 2024
Dear Scott,Thank you for visiting the Electra Palace Thessaloniki.We appreciate your great rating and hope to welcome you again soon.Best regards,Alexia KolatskouGuest Relations Manager

10/10 Fremragende

Christos, Washington

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A great hotel that is centrally located. Can not go wrong
Overnattede 6 nætter i maj 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 22. maj 2024
Dear Christos,We would like to express our sincere gratitude for choosing our hotel for your stay and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to hear that your stay was comfortable and enjoyable and we hope to welcome you again soon.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i maj 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 11. maj 2024
Dear Thomas,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one and we look forward to welcoming you back at the Electra Palace Thessaloniki. Kind regardsAlexia KolatskouGuest Relations Manager

10/10 Fremragende

Tamir, Beer sheva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i april 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 1. maj 2024
Dear Tamir,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Peter, Redlands

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in the center of Thessaloniki. Amazing view over the plaza. Beds are super comfortable and the staff very helpful. Parking was tho a nightmare as we arrived on Saturday. Had to park 2km away and walk back to the hotel.
Overnattede 2 nætter i februar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 7. maj 2024
Dear Peter, We are delighted to hear that you found our central location perfect, our hotel elegant and our staff attentive.We are also happy to note that you enjoyed the stunning views to the historic Aristotelous square.Allow me to kindly inform you that being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments, within just 200 meters walking distance from our hotel and our guests benefit from discounted prices. Furhermore our porters are always willing to assist our guests, providing the necessary information and assist with the luggage.We hope to have the opportunity to welcome you again.Kind regards,Alexia KolatskouGuest Relations Manager

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 29. apr. 2024
Dear Paul , Thank you for visiting the Electra Palace Thessaloniki and thank you also for your kind rating. We hope to welcome you again soon and we wish you a lovely week ahead! Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 26. apr. 2024
Dear Christine,Thank you for the positive feedback. We work hard to offer a warm welcome and make you happy. Hopefully you will visit us again on your next trip to Thessaloniki. Kind Regards,Alexia KolatskouGuest Relations Manager

10/10 Fremragende

Nadia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wij komen hier absoluut weer. Hotel is top verzorgd en bevindt zich op een perfecte locatie. Lekker fancy allemaal.
Overnattede 4 nætter i marts 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 27. mar. 2024
Dear Nadia,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who loves assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you staying with us. Best regards,Alexia KolatskouGuest Relations Manager

8/10 Udmærket

Ramzi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay overall, the only thing I would update is the gym by increasing the space if possible and / or getting new equipment.
Overnattede 2 nætter i marts 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 13. mar. 2024
Dear Ramzi,Thank you for your positive feedback on your recent stay with us,We appreciate your suggestion regarding the gym space and equipment.We will certainly take that into consideration for future improvements.We are glad you enjoyed your overall experience and we look forward to welcoming you back soon.Best regards,Alexia KolatskouGuest Relations Manager

8/10 Udmærket

Stella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 21. feb. 2024
Αγαπητή Στέλλα,Σας ευχαριστούμε πολύ που βρήκατε το χρόνο να αξιολογήσετε το Electra Palace Thessaloniki.Χαιρόμαστε που είχατε μία όμορφη διαμονή και ανυπομονούμε να σας καλωσορίσουμε ξανά.Με εκτίμηση,Αλεξία Κολάτσκου Guest Relations Manager

10/10 Fremragende

César

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 15. feb. 2024
Dear César,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Βest regards,Alexia Kolatskou Guest Relations Μanager

10/10 Fremragende

Liliana

Overnattede 1 nat i februar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 21. mar. 2024
Dear Liliana,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations

8/10 Udmærket

GINES

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 1. feb. 2024
Dear Gines,We appreciate the lovely rating you have posted and look forward to welcoming you back at the Electra Palace Thessaloniki in the near future.Best regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

jan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Our stay at Electra Palace Hotel
Highly maintained throughout hotel. Very welcoming team of professional staff .
Overnattede 1 nat i januar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 24. jan. 2024
Dear Jan,We are very happy you chose the Electra Palace Thessaloniki for your stay. We are also very glad to receive your compliments about our kind and attentive staff and our premises.Our team would like to express its gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,Alexia KolatskouGuest Relations Manager

10/10 Fremragende

Emiliyan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 12. apr. 2024
Dear Emiliyan,Greetings from the Electra Palace Thessaloniki.Thank you for your perfect rating of our hotel and we look forward to welcoming you back.Warm regards,Alexia KolatskouGuest Relations Manager

8/10 Udmærket

christalla, West beach

Overnattede 3 nætter i januar 2024
Svar fra Alexia Kolatskou - Guest Relations Manager den 9. jan. 2024
Dear Christalla, Thank you for choosing to stay with us and we look forward to welcoming you back at the Electra Palace Thessaloniki. Kind regards Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 2. jan. 2024
Dear Guest,We noted with pleasure the positive rating you have posted on your Electra Palace Thessaloniki experience and we look forward to welcoming you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, great location. Breakfast on terrace (weather permitting) is relaxing and enjoyable.
Overnattede 2 nætter i december 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 28. dec. 2023
Dear James,First and foremost we would like to thank you for choosing the Electra Palace Thessaloniki for your stay. We were truly pleased to hear that you enjoyed our central location and our hotel. We are happy to note that you enjoyed the breakfast in our Roof Garden with its stunning views and we would love to welcome you back in the nearest future.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Stylianos, Grevenbroich

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
einfach toll
Overnattede 1 nat i december 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 19. dec. 2023
Dear Stylianos,Thank you very much for taking the time to share your great rating following your visit to the Electra Palace Thessaloniki.We are pleased to know that you enjoyed all aspects of your stay and we hope to welcome you again soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Sanjay

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It's a great location and a beautiful hotel. We would stay there again.
Overnattede 1 nat i december 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 18. dec. 2023
Dear Sanjay,Thank you for recommending the Electra Palace Thessaloniki after the experience you had with us! We are very glad to receive your compliments about our location in the midst of the city center and our premises.We hope to have the chance to welcome you back in the nearest future.Kind Regards,Alexia Kolatskou Guest Relations Manager

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mit dem Auto wird es kompliziert.Keine richtige Parkmöglichkeit mehr.
Overnattede 2 nætter i december 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 11. dec. 2023
Dear Martin,Thank you for choosing to visit the Electra Palace Thessaloniki. Being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments and our guests benefit from discounted prices. Our porters are always at our guests' disposal to assist with the luggage. We will be looking forward to hearing from you again. Kind regards, Alexia Kolatskou- Guest Relations Manager

10/10 Fremragende

Kazim

Overnattede 3 nætter i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 8. dec. 2023
Dear Kazim,Thank you very much for taking the time to share your great rating following your visit to the Electra Palace Thessaloniki.We are truly pleased to know that you enjoyed all aspects of your stay and we hope to welcome you again soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Kazim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 8. dec. 2023
Dear Kazim,Thank you for being our guest and for posting your great rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

GRIGORIOS

Overnattede 1 nat i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 27. dec. 2023
Αγαπητέ Γρηγόριε,Σας ευχαριστούμε πολύ για την εξαιρετική σας βαθμολογία.Θα χαρούμε να σας υποδεχτούμε εκ νέου στο ξενοδοχείο μας.Χρόνια πολλά και καλή χρονιά!Με εκτίμηση,Αλεξία Κολάτσκου - Guest Relations Manager

10/10 Fremragende

thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this is a very nice hotel right in the central part of the town, but still very quiet. beautiful view over the sea and near main shopping street and restaurants and bars. staff very professional and super friendly and helpful. overall excellent experience
Overnattede 2 nætter i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 15. feb. 2024
Dear Thomas,Thank you for this glowing review! We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest and we hope to welcome you back the next time. Warm regards, Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Alper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 21. nov. 2023
Dear Alper,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Luca

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super property in the heart of the city, on the water and the shopping streets. The breakfast at the top terrace over the sea and the square is incredible (view, food, service)
Overnattede 2 nætter i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 16. nov. 2023
Dear Luca, We would like to thank you for taking the time to share with us your review regarding your visit and experience at the Electra Palace Thessaloniki. Thank you for your kind words regarding our kind staff and our central location.We will be pleased to welcome you again. Kind Regards, Alexia Kolatskou - Guest Relations Manager

10/10 Fremragende

CHARALAMPOS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It has been a long time i felt and experienced such a great hospitality. Bravo excellent job in all aspects. friendly and professional stuff. I am praout that in thesaloniki at electra palace hospitality excist in its highest you can get. Thanks a lot. Charis antoniou
Overnattede 4 nætter i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 15. nov. 2023
Dear Charalampos,Thank you for visiting the Electra Palace Thessaloniki and sharing your great rating.Your kind words give us great pleasure and fuel us in keeping our high standards and the customer satisfaction as our main goal.We would love to have the chance to welcome you back for another memorable experience!Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Kleopas-Gerasimos

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 14. nov. 2023
Dear Mr. Kleopas,Thank you very much for choosing the Electra Palace Thessaloniki for your accommodation. Thank you also for your excellent rating and we look forward to welcoming you again soon.Kind Regards,Alexia Kolatskou Guest Relations

10/10 Fremragende

Catriona

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Great Grecian Vacation
We spent 6 nights in the Electra Palace Thessaloniki at the end of Oct/ start of November,and it was everything we had hoped for. We arrived at the hotel tired out after a long journey and reception had our room ready well before the official check in time ,and we were very thank for this courtesy.The buffet breakfast offered a great selection and staff were friendly and efficient. The executive room with a sea view had a balcony and a super view of the square and the sea but it wasn't noisy.lt was comfortable and cleaned on a daily basis. The hotel is eco friendly too . Spa facilities were excellent and the outdoor pool although on the small side was adequate for cooling off.l with not hesitate to stay there ai if l ever return to Thessaloniki.
Overnattede 6 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 7. nov. 2023
Dear Catriona,Thank you for selecting the Electra Palace Thessaloniki for your recent stay and for posting this great feedback.We work hard to offer a warm welcome and make you happy and your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests.WitWe are extremely pleased to know that you had a memorbale and comfortable stay and that you enjoyed all aspects of our hotel.Our entire team is looking forward to welcoming you again on your next trip.Warm Regards,Alexia Kolatskou Guest Relations Manager

8/10 Udmærket

Joanna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Great location. Great concierge service. Hood selection of breakfast items.
Overnattede 1 nat i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 30. okt. 2023
Dear Joanna,Thank you very much for your kind comments which we value tremendously. We are happy to know you enjoyed our concierge service but also the central location and our breakfast.We hope we get the chance to welcome you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Joy

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We truly enjoyed our stay at this property- staff was very welcoming and helpful. I had requested help on an issue with missing laundry items but it was resolved immediately. Restaurants and places of interest are nearby and within walking distance (though would recommend a cab if you prefer not to walk longer distances). I would definitely stay here in my next visit.
Overnattede 4 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 27. okt. 2023
Dear Mrs. Joy,Thank you very much for your kind words! We are glad to know you enjoyed your stay, our central location but most of all we are happy to know you enjoyed the service of our staff.Whenever you want to re-live the experience you are most welcome here.Looking forward to seeing you again.Best regards,Alexia Kolatskou - Guest Relations Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
O, but needs something to get 5S level
Central position, good service. I had expected something slightly bettaer for a 5 stars hotel
Overnattede 2 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 26. okt. 2023
Dear Guest, Thank you for your stay at the Electra Palace Thessaloniki.We are glad to know you enjoyed the location of the hotel in the midst of the city center and in close proximity to many shops, restaurants and sights. We also appreciate your kind words with regards to our staff service.We remain at your disposal and we always welcome constructive feedback as it helps us identify areas for improvement and work towards that. We hope to welcome you again.Kind regards, Alexia Kolatskou - Guest Relations Manager

10/10 Fremragende

Eleftherios

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A place to stay in Thessaloniki
The location is beutiful, the condition os the property excellent what is still missing some more AI tools and ecofriedly activities which i couldn't recognized.
Overnattede 4 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 26. okt. 2023
Dear Mr. Εleftherios, Thank you for choosing to stay at the Electra Palace Thessaloniki and for taking the time to write your review.We are glad to know you enjoyed the location of our hotel in the midst of the city center and in close proximity to many shops, restaurants and sights.Kindly note that our hotel and our hotel group in general runs a "green philosophy" advancing towards sustainable development.Our hotel obtains the Green Key, an International Enviromental award which demonstrates the establishment's efforts to develop an environmental friendly, sustainable and responsible business.Towards that direction, we have completed a series of eco-friendly actions such as replacing all the light bulbs to led ones, altering our room amenities and placing signs on the beds and in the bathrooms mentioning that the linens and towels in the rooms are changed upon our guests' request. We also value food and we try our best not to waste it.Perhaps you have noticed the sign we have placed on our breakfast buffet encouraging our guests to eat all they take, assisting our goal in preventing food waste.We are are always open to new thoughts and ideas and we will be pleased to welcome you again and hear your thoughts.Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Brigitte, Paris

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Super . Excellent petit déjeuner . Personnel aux petits soins . Proche de tout . Ville très animée et tous les commerces à proximité .
Overnattede 6 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 26. okt. 2023
Chere Madame Brigitte,Merci d'avoir pris le temps de partager avec nous votre évaluation sur votre expérience à l' Electra Palace Thessaloniki. Dans l’ attente de votre prochaines visites!Cordialement,Alexia Kolatskou/Guest Relations Manager

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything nuce and fine, but like a 4 stars
Nice staff, nice location. Everything fine, but from a 5S hotel I would have expected something more in the details and in the room.
Overnattede 2 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 21. okt. 2023
Dear Guest, We would like to thank you for taking the time to share with us your review regarding your visit and experience at the Electra Palace Thessaloniki. Thank you for your kind words regarding our kind staff and our central location.We are quite surprised though by your comment regarding our interior design in the rooms. We usually receive warm feedback after our recent and total renovation.Nonentheless we are always open to thoughts and ideas from our guests.We will be pleased to welcome you again. Kind Regards, Alexia Kolatskou - Guest Relations

10/10 Fremragende

OMER

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent!
Absolutely amazing in every way, highly recommended (stayed in Junior suite with access to the club lounge)
Overnattede 2 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 21. okt. 2023
Dear Mr. Omer, We appreciate that you have taken the time to write a review for the Electra Palace Thessaloniki.It is always pleasant to know that our guests appreciate our quality of service and that we were able to fully meet your expectations. We are particularly happy that you enjoyed our junior suite and our executive lounge and its benefits.We look forward to welcoming you back on your next visit. Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Daniela

Synes godt om: Service og personale
Overnattede 1 nat i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 18. okt. 2023
Dear Mrs.Daniela,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your lovely rating and we look forward to welcoming you back soon.Βest regards,Alexia Kolatskou Guest Relations

10/10 Fremragende

KEITH, Rancho Palos Verdes

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful hotel with a fantastic location. You're in the middle of the action. Great cafes, walk to multiple shopping and other food districts. Great walk along the water all the way to the White Tower. Short walks to many tourist destinations. Pay for the upgraded room with balcony and sea view. Our rate included a free breakfast buffett that was delicious and got us ready for the day. We would absolutely stay here again.
Overnattede 3 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 20. okt. 2023
Dear Mr. Keith, Let us thank you for choosing the Electra Palace Thessaloniki for your stay. We are glad we were able to meet your expectations. Our entire team would like to express its gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Alexia Kolatskou Guest Relations Manager

10/10 Fremragende

Cynthia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Die Zimmer mit Blick in den Innenhof sind durch die Ventilatoren im Hof laut. Wir haben nach 2 Nächten ein Upgrade bekommen und sind in ein Zimmer mit Meerblick übersiedelt, das war super. Das gesamte Personal war sehr freundlich und zuvorkommend. Das Frühstück fanden wir sehr sehr gut.
Overnattede 5 nætter i oktober 2023
Svar fra Alexia Kolatskou - Guest Relations Manager den 20. okt. 2023
Dear Mrs. Cynthia, Thank you very much for selecting the Electra Palace Thessaloniki for your stay. We are glad to know that you enjoyed your time with us and that you were pleased by our rich breakfast buffet and our kind and attentive staff. We would suggest always booking room categories with sea view or side sea view for your next visits. We find that guests who select rooms with sea views or even side views, enjoy the relaxing sights of Aristotelous Square and the Thermaikos Gulf and leave with some great memories and we are happy that you moved to a Premium Triple Sea View room and left our hotel with amazing memories. We hope we get the chance to welcome you again to our hotel. Warm regards, Alexia Kolatskou- Guest Relations Manager