Hoteller nær The Potteries Museum and Art Gallery

"Stort værelse. Udemærket seng. Rent. Kedelig restaurant. Morgenmad simpel, men vi blev mætte."

"Good amenities. Clean. Comfortable."

"The key was missing from the key safe and having phoned the owner it turned out that a member of staff had walked off with the keys. Also no shower gel. With the kitchen being the other side of a vary thin wall i was awaken around 6am by noise in the communal kitchen."

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best."

"When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am."

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. "

"Good parking ,excellent service by the manager "

"Breakfast menu was limited. Overheard the chef saying to staff member they had mushrooms but will take some time to bring out but then comes to me an says they’re completely out and won’t be adding to breakfast despite there being hour or so to breakfast time finishing. Headboard in bedroom had a dangerous nail sticking out. The en-suite was ridiculously tight with the toilet placed so close to the bathtub there was no room- maybe for a small child. Room wasn’t hovered after we’d been out all...

"We needed a place close to Stoke for an event we were all attending with friends. This place was perfect for the 6 of us that stayed there. The hours is very large, with a large kitchen and all amenities. We did not use the TV, so unsure of that function and options. It was nice to have 2 full bathrooms. There is a large fenced back yard where kids could play."

"Room looked like it was still undergoing a refurbishment. Curtains poor standard with hooks missing Radiator cover missing shoddy paint work Door lock unfinished "