Hoteller nær The Outlet Shoppes of the Bluegrass

"We arrived late. Front desk was efficient but not very friendly. Almost missed breakfast as we didn’t know it ended at 9. Bed was firm. Very clean."

"There was no clock in the room. Bath towels were very thin and sized more for children."

"Just fine for a short visit. Bathroom is TINY! TV was a pain. Beds fine. Helpful staff."

"Parking was easy. Room was a mess, from stains on the sheets and shower curtain to holes and loose faucet in the shower. Hair clumps in the tub. Had to clean before we used anything."

"Great hotel in a very good location!"

"Love it"

"Perfect quick stay at holiday inn Shelbyville. Super helpful staff, nice breakfast and very comfortably beds!"

"Excellent! Just one word, excellent! The staff, Sammy the Manager and Jacqueline the bartender, were beyond friendly and accommodating. Felt like we were visiting with friends. The facility is so nice. Clean and well maintained. Rooms are spacious and well stocked. Breakfast was fantastic! They served REAL bacon! Most of the time it's just sausage patties but Residence Inn does REAL bacon! YUM! The only negative I have to say is that there is not an awning at the front door so if it's raining,...

"Tv didn’t work. Asked front desk to not maid service room, they did it anyway the first day. Didnt the rest of my stay. Back stairwell to the building was absolutely filthy. They obviously never clean it. When I booked the room online, it said it was a two star room. That’s being generous. Cheap room, you get what you pay for…."

"The hotel was pretty nice but the guy at the front counter wasn’t great. Our first room smelled really musty so we asked for a different room. He came up to smell the room after giving us a different room. The new room’s bathroom door was locked and we asked him to unlock it. He never came to do it. We were able to get it open and then there was only one bath towel and no washcloths. I went and asked for them and he acted like it was an inconvenience. The breakfast was good and the lady...

"Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!!"

"I had a perfect stay no complaints"

"Walked into the room and there was a foul odor. We reported it to the desk and they quickly moved us to a different room and helped us with the move. After that it was a very pleasant stay."

"Terrible breakfast"

"Great stay for a quick trip"

"I love my stay I was treated with love"

"Enjoyed our stay. Convenient location to where i want to be."

"Nice quiet neighborhood.but no restaurants, shops and clubs nearby apart from the hotels own restaurant where you can get delicious meals"