Hoteller nær The Merritt Family Preserve

"Every person that worked there had Exceptional customer service 👏 my favorite was the Asian security guard! She made my stay great right from the start, when I went out a wrong door😂 she said she knew I'd be trouble! She shared her professional yet genuine personality!! Kudos to the entire staff"

"All good. Front desk and breakfast team wonderful"

"Walking in, the smell was strong chlorine and … something else. Not sure if they were trying to “hide” other odors. We were greeted by two men. One older gentleman was “in training” by the younger one, and he was speaking non English (my guess is Pakistani). Check in took longer than it should have, but they were nice enough. Kudos to both men: the younger showing much patience (I assume) and the older for willingness to learn something new. It was a little unnerving to hear a language I...

"Good room size"

"We were staying with our pet and the room that gave us was smelling awful. It was smelling like mold and the bathroom was smelling urine. Then they changed our room and told us that the dogs would cause the smell in the room. The new room was not smelly but it was not clean. The whole room was dusty, there were drinks from previous guests in the fridge. The floors were stained in the bathroom etc.. I do not understand why they think people who travel with their pet do not deserve sanitary...

"Very cozy and felt homey. Staff was super helpful and everything was clean and tidy. Parking was convenient and everything was stocked well. Excellent stay."