Hoteller nær The Mack

"Front desk staff were unfriendly. Breakfast just ok. Fridge broken and leaked water over kitchen floor. Toilet barely flushed, and then plugged. The sitting area in the room is lovely but the ensuite bathroom is not a 5-star bathroom. It's dated and the towel hanger on the wall is coming loose. The ensuite closet is also dated. These things wouldn't be as bad if the hotel wasn't advertised as 5 star. The best quality is the maintenance fellow who came to fix the fridge and toilet is a lovely,...

"Great location!"

"Valet service is annoying"

"Great location, beautiful building and grounds, and very helpful staff"

"The location was great. The room was clean but on dark side. Staff helpful."

"it was okay and it is not a high level hotel. it needs to be change all color and facilities however with this price you can not get better than"

"Over priced for what you receive."

"Good location"

"Very helpful and hospitable"

"Cool, clean hotel that is close to so many shops and restaurants! The staff were very friendly and helpful and the lounge was great. Also, very close parking nearby!"

"Worst room I’ve ever booked in my life, extremely dirty, advertised as “sleeps 3” but only one bed and a bench seat, very hot inside. Left as soon as we walked in and went else where,"

"Comfortable bed, great outdoor space, convenient location in downtown Charlottetown"

"The entire hotel was under construction. We were not informed. To get to our room we had to walk down a flight of stairs, walk through an underground tunnel, go up an elevator and walk to our room. Because of the renovations, the breakfast bar was converted into two apples, two muffins and rice Kristy bars in our room. Also the pool was under repairs for the first night of our stay. Would definitely have booked another hotel had I been informed. However the staff were lovely and the location...

"Superbe hôtel. Bien situé, personnel courtois et accommodant, chambre familiale très aérée. Nous avons adoré le déjeuner et le confort des lits/ de la chambre. Très agréable!"

"Everything here was 4/10 except the beds are horrible and they are not cyclist friendly. If you are out here traveling by bike this is not the place to stay. They refuse to let me bring our clean bikes to the room, even if it's a old motel with it's own outside door. They instead told us to put our bikes in a shed next to the road with a big glass sliding door for everyone to see what's in there. When I asked if they take responsibility if I woke up next morning and my $6k bike is gone and they...

"Loved it thank s"

"Good place"

"nice and cosy room"