Hoteller nær The Light Factory

"I called the place and tbe phone didn’t answer so we went to the place and my brother tried calling there after we asked the staff if the phone works and it didn’t ring! I proceeded to ask her to give me a good number to call form there and gave me her own phone number instead! She said she’ll give me a call back the next day but didn’t! And still trying to call and email them!"

"Its a clean hotel with a great staff and great location. However, for me the lack of a desk and chair and ceiling lights in the bedroom was an issue."

"Great tribute portfolio hotel for the United States. Truly a little slice of luxury in Charlotte."

"Very friendly staff at check in!"

"Do not stay at this hotel. My daughter spent one night and was bitten by bedbugs. You read that right: bedbugs! When she informed the hotel, they demanded that she produce photos of the bedbugs, which was extremely rude and disrespectful, especially since they could see the bites on her ankle and how painful it was. They did not offer any kind of apology or help her in any way. Furthermore, the room was quite dirty (which explains the bedbugs) and many things did not work properly, e.g., the...

"I travel frequently for work and stay in all kinds of hotels—from high-end properties to more budget-friendly ones—so I understand the difference in amenities and usually don’t mind keeping my expectations realistic. That said, this was the first time I’ve stayed somewhere, regardless of price point, that didn’t even provide soap in the bathroom to wash your hands. Not even a bar of soap. Luckily, I travel with essentials, but it’s disappointing to see how much corners are being cut. No...

"Was a good place all around"

"Room was very clean & staff were very friendly."

"Just one big problem when we came to the room someone elses name was on the table and not ours, it said welcome mr. Christian, my name aont that but Usman"

"Was very rude, non-helpful and did not like to communicate"

"Cæean room"

"Initial room had large cockroach in bathtub."

"Ekstremt uhumsk toilet der ikke var blevet lavet og alligevel gav de os værelset. Undgå dette hotel"

"Bad"

"ok,men en dag oplever jeg at man har glemt at lukke døren efter rengøring."

"Clean and safe area with restaurants near by"

"This was not an impressive stay. There was a large bag of trash outside my room when I first entered, the sheets were thin and the exposed duvet was gross looking, when I tried to call the front desk to ask for an extra blanket the phone did not connect to the front desk so I needed to call on my cell phone, then the blanket itself was coarse and overwashed, the floor felt like I shouldn't be barefoot, and when I woke up to get ready to leave I found that the iron was conspicuously missing. I...