Hoteller nær The Crossings at Deep Creek Shopping Center

"Staff is excellent! Safety is good. Property already needs repairs. Water leaking around light in the shower. Room above not in use. Hot water took 20 minutes to warm the shower or reach kitchen sink. Rooms looked clean but, Found trash behind a dresser. Sticky spots on counters and in drawers next to bed. Ants in shower. Lights are led and strangely wired. Smell of a gas leak near EV chargers. All was brought to staff attention and included maintenance. No one could offer us any help beyond...

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"Not your luxury spot but it works good for a few nights of rest."

"Room was dirty , breakfast selection was terrible, and the customer service was bad ."

"The entire staff during our stay were beyond welcoming and helpful starting with David and “Coke” at the front desk. From the moment that we checked in, and throughout our three day stay, they treated us like family as if we were repeat guests whom they’ve known for years. The property is kept up well and is in a great central location close to shops, restaurants, and the highway. The room was spacious and bed and pillows were super comfortable. Breakfast was great. The only thing that we...

"Rooms are clean,Great owners friendly, safe,no Roaches, good Hotel for the price"

"Literally the worst hotel I have ever stayed in. The pictures are incredibly deceiving. While the beds appeared to be newer, the rest of the property was in terrible condition, and the smell throughout the hotel was absolutely atrocious. You could hear everything through the walls, and the air conditioning barely worked. The front desk was almost always unattended, with a beat-up handwritten sign saying they would “be back in 15 minutes” that looked like it had become a permanent fixture. There...

"Place was clean, room was decent for the price, maybe a little dated but doable. A little confusing on getting in the parking lot if you aren’t from the area. Overall I would stay here again if I needed too."

"Room was a little run down"

"The staff is great. They must have kept my notes from a prior stay, they put me in a corner room/ top floor which was surprisingly quiet and peaceful. Bed linens impeccably clean. Interior of the room clean and well maintained. That said, cosmetically speaking, the property is showing signs of wear, which is to be expected, I suppose. Overall, this is a great value, with a friendly and attentive staff, where you can get a peaceful night's sleep despite it being in a somewhat busy area of...

"In general a nice hotel, but the check in was horrible. They questioned both my Visa AND Mastercard (which ofcourse both has worldwide coverage), claiming that i as a tourist, was suppose to have them issued from an american bank. Before at last accepting them, after a long discussion. NEVER tried that before. "

"Staff was so polite, cleaning staff was amazing and overall rooms and facilities were amazing and well maintained. Would definitely stay again!"

"Terrible. They gave us a smoking room, eventhough we ordered a non-smoker… it smelled terrible and was very uncomfortable. We had to check out after one night. Not enough towels and the one we had was wet. Will never come back. "

"The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!"

"We came to our room about 1:30am and there was no towels or wash cloths in room so that we can take a shower. My son went downstairs the next morning around 9 am and the lady said that they had no clean linens. How you didn’t have any the whole day before or the next morning. Did they check the rooms. So mad I had to go buy towels to wash"

"Rooms were not ready when we arrived. We had to wait 3 hours until 7pm before getting into a room. Many others were waiting and only after complaining several time some got vouchers for the bar or a deduction on the room. No compensation was offered as a service. "

"Nice place just noisey"

"Towels were dirty, the hotel smelled badly. It was the safest place I ever stayed in. Didn't feel safe, the side door were always kept open by guests too lazy to use their hotel keys, they would place sticks in doorway to keep the doors open. We couldn't get out if there fast enough."