Hoteller nær The Candle Lab

"When we checked in, my wife noticed there was no hair dryer, so we went to the front desk to report that and to ask for a hair dryer to be provided. The young woman behind the counter, who clearly would rather have been anyplace else on earth than working behind this counter, looked at my wife and responded (I'm not making this up) "You do realize I'm going to have to go and look for one?" Not surprisingly, no hairdryer was provided over the course of our two night stay. Heading out on the...

"No ac, and the fire alarms going off. The front desk did say they would not charge us for the 6 days we had reserved. One night we had to find another hotel and after the 3rd night we checked out and went to a 3rd hotel but the manager is refusing to answer when Expedia calls to confirm that there were issues. I even tried to call and was put on hold. After 30 mins, no one ever returned to the call."

"Very dirty room couldn’t even stay I got a new hotel and couldn’t get my refund even though I didn’t stay"

"The staff was rude and the hotel itself had a bad smell."

"First floor building. You get what you pay for. Not bad it was the cheapest in the area"

"The only thing about our stay that I can say was nice was the staff, they were all VERY kind. Everything else was an absolute nightmare! My 14yr old son & myself were at the Pond on location and a man exposed himself to us, urinating while looking right at us. I filed a report with the manager. There was garbage, cigarette butts and beer bottles/cans everywhere. The outdoor pool was green and had garbage floating in it. Our shower in our room leaked so bad that if the curtain wasn't shut, the...

"Booked a queen suite. Got put on the top floor with no working elevators and zero notice, and due to it being in a bad neighborhood and reviews reporting vehicle break-ins, we had to take all our belongings inside and needed to carry it all up 4 flights of stairs with our baby. Got to our room and the air wasn’t working in the bedroom, and the thermostat read nearly 80 degrees but the air unit wouldn’t kick on. There were no other suites available, so we had to move to a non-suite room and...

"It smelled like weed"

"Great value for a budget hotel"

"Rug has never been cleaned. The mattress was awful. I was treated horribly when I arrived and charged a higher price than what was quoted by Expedia. I was told I could leave if I didn’t pay the higher price. I was required to provide a deposit . After almost two weeks week deposit was finally refunded but I had to get my credit card company involved. I called the hotel but never get an answer . May be the worst hotel experience ever"

"The drinks and dog food froze in the fridge overnight. The shower rod droops so the curtain doesn’t stay closed. Our keys worked in the evening but not the next morning. We had to turn on the electric connection cord to turn on the AC. Just happened to figure that out. A $100 refundable deposit was required!!! The breakfast was very skimpy. The juice drink machine was out of order. My guess is it had been that way for a while."

"Room was tidy, but far from clean. Nothing worked efficiently from the Microwave,, to the TV, to the AC unit, to the water pressure for bathing. Key code didn't work. Place was trifling. But you get what you pay for -I guess..."

"Nothing was to like roach infestation dirt hot and disgusting"

"Staff was super great! Property is dated."

"The staff are very helpful and made my wife and I feel like we were at home. It is very clean and well maintained. I recommend HomeTowne Studios Columbus for your extended stay needs."

"First room had one curtain that was held on by one hook only and did not cover the whole window. The window itself was very dirty with a stain across most of it. View from the window was of a tent on a pallet occupied by a homeless person on the hotel property. No remote for tv either. Second room had two curtains, I guess the upgrade package! No shower curtain, no fridge, no tv and most amazing of all.... No lightbulbs in the lamps"