Hoteller nær Thamesmere Leisure Centre and Library

"clean room nothing special"

"No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...

"Das Personal war überaus freundlich "

"Worst hotel I've ever stayed in. The room was faling apart. Every fixture in the bathroom had been tried to repair with silicone. The bed was at least 10 years old, I have slept better on the ground. The drain in the shower couldn't handle a shower longer than 2 minutes without it almost overflowing. They charged a 50£ security fee. A fee that could replace everything in the room.That fee should have been refunded within 10 days of departure. A month later and I still haven't received...

"Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness "

"Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. "

"We booked this "double room", it was so small. We had 2 small carry-on suitcases, and both couldn't be open at the same time. It was a tiny bed (120 cm) for two, only 1 duvet to share. I was supposed to share with my friend, and we werent comfortable. It was too small. If it had been with a partner I maybe wouldn't care. But impossible to be comfortable. We didn't even stay there, but left the premises and bought a hotel close by that same day. So we never slept there. There were tissues...

"No staff, but I knew that. The room was hold togerher with"

"Dette er ikke en hotel, mere 2 lejligheder der er slået sammen, billederne passer ikke, alt er slidt inkl. seng, badeværelse og gulvtæppe. Dette gælder alle værelser."

"The room is horrible they didn’t fix the ceiling and full of the smell of weed and there is hole on the wall the sofa is dirty and stained . I would like to ask for the refund . "

"I never received any check in information, I arrived at the property at 3:30pm and I couldn’t get into the building. I tried calling the phone number that was previously provided and I couldn’t get through. The manager turned up outside after I had been standing there on crutches for 30mins. I informed the manager that I hadn’t received any check information, he then let me into the building where he contacted someone regarding check in information. I was given a key box/room card/but no code...

"restaurant good "

"El alojamiento deja mucho que desear mala limpieza no cambian nada ni limpian nada, la cama durísima y todo daba un poco de asco.. no le recomiendo como confort, la ubicación si era buena."

"The room I booked and showered on the page that’s not the room I was given . Also it was relatively dusty and I to clean it myself before I could sleep in it . I believe the cleaners can do way better . Thank you "