Hoteller nær Texas Children's Hospital

"I've stayed at Intercontinental several times in the past including my honeymoon and have had a great experience. However, my experience at the Houston location wasn't as smooth. To start, the bell man was great, he was personable and was ready to help us. We had 4 big luggages and he was ready and willing to help with a smile. When trying to check in, the attendant wasnt as personable. Didnt even smile to welcome us. We got in early, so I asked if they had a room availbe to check in early....

"Very pleasant stay with family. Courteous staff, good food, decent fitness center. "

"very average restaurants, average std room (but clean)...everything was just average and boring, staff was friendly...but again on in an average fashion."

"The housekeeping and front desk staff were very disappointing and were not accommodating at all! Our room ran out of towels and toilet paper on our second day! There were no available extras on hand! As we requested multiple times from the front desk, they just told us housekeeping is not in yet that we had to wait for a roll of toilet paper?! Whereas, you could easily just get off your phone and go to the closet or wherever you guys have it stocked and hand us ONE Roll! The service was not...

"Rooms are great! Very spacious."

"Beautiful place and wonderful management. Would definitely stay again! "

"This was such a wonderful experience from the booking, checkin, ambiance, the staff, and the peaceful rest that I received. I will definitely share with friends and plan to return."

"Staff was wonderful "

"The accessible bathroom needs improvement. The hot water took about 20 minutes to come thru the shower head. "

"Loved staying at this brand new accommodation. The staff was incredibly friendly and helpful, especially Tiffany at the front desk. The rooms are luxurious and clean with amazing views of Houston. The workout area in an entire floor and rivals the best gym I've been to. And, there are gorgeous places to sit and relax or work on the outdoor decks or the many lounge areas inside. Don't hesitate to stay here."

"Breakfast was great."

"Meget venligt og hjælpsomt, meget engageret personale, dejlige senge og fine værelser, vi kommer gerne igen."

"A very basic hard floor room, clean and functional enough for a no frills sleep space. Drainage is slow with bath and sink. Though staff helped to get WiFi connected with my phone, the WiGi was weak and, frankly, useless. "

"Had a do not disturb sign on door and they still went in room when we were not there, absolutely horrible "

"Did not use the WiFi "

"Good service at the front desk, but room cleanliness and general condition was very disappointing "

"The ac kept the room cool, but there was no insulation so you could everything going on"