Hoteller i Terrace Park

"The staff was very nice and professional. Very nice clean and remodeled facility and the food and complimentary drinks after check in was great. Free parking and safe surroundings. Pete from the front desk was very nice along with staff in the dining area. Plus they promptly unclogged the bathroom sink. The beds and pillows were very good."

"Good breakfast and air conditioning"

"Room was clean and comfortable. Breakfast has good variety. Staff friendly and helpful"

"D"

"Room didn't have enough towels the first day. Also disappointed there was no pancake machine."

"Very comfortable room with sleeper sofa refrigerator microwave and counter space. Have stayed here twice before and will continue to do so."

"Loved the entryway with the water fountain. It was a long walk to the elevator for guests, however, everything was very clean. Our room was great. We arrived late and were quite weary from travel. A welcoming smile from the person working the desk would have been helpful or even some direction about parking or how to find elevators. Parking was limited as it seemed to be a busy evening. Maybe the worker, who was alone, was tired and overwhelmed from the many people coming in that night. She...

"We stayed total of 3 nights and really enjoyed the hotel, staff, breakfast, location, rooms, EVERYTHING! We especially liked front desk host named Sal! She was excellent and took care of us! Super friendly and very attentive to guests needs. We will be back next year!"

"!!BED BUGS!! Don’t stay here unless you like bed bugs! We asked for financial compensation and they told us they wouldn’t give it since we booked through Expedia. We then contacted Expedia and they told us the property only has the authority to do that, so our agent reached out to them and they denied us yet again. They offered us ONE free night at another property as compensation, but why would I want one free night when I spent $100 a night for 4 nights of sleeping with bed bugs?? Completely...

"My Stay was Nice and the employees did a lot to make my Stay even better! "

"Very nice staff, and clean rooms!"

"Nice and clean, decent breakfast"

"Hotel is badly in need of an update. A lot of things were worn, holes in the parking lot."

"The hotel is nice and appears well maintained. It is an 8 minute drive from Kings Island which is a major plus. We were only here to shower, sleep, and to have breakfast so to us it was completely fine. The staff were nice and the breakfast was good. The only issue we encountered was that the room fridge did not get cold at all. Other than that a pleasant stay. We would book again if coming to KI!"

"The hotel was in a great location to meet my needs and offered a great breakfast. I liked the fact that it was next to a walking trail, as well as stores and restaurants. However, when I checked in I was told by Jonathan that my parking fee would be waived due to a mixed up and the fact that I signed up as a rewards member. However, I was charged for parking!"

"The room amd bathroom were very clean. The customer service was excellent. Turns out our fridge had been unplugged but maintenance quickly and promptly accessed that and corrected however the fridge didn't get cool enough to trust in the one night we were there so we had to rely on our cooler and ice. Beds were a little too hard and seemed older compared to the cosmetics updates of the room. But we'd definitely stay here again."

"Staff were helpful. It had a good breakfast and we enjoyed the pool!"

"Breakfast was hot and fresh. The eating area was extremely clean. Staff was friendly."