Hoteller nær Tenuta Santini

"We rented a villa in Lamporecchio – Vinci in week 32 via VRBO. Booking was easy. The house was clean and ready for 6 adults and 4 children. It’s located on a steep plot, making it unsuitable for ball games. The house is split into two apartments without a shared entrance; only half is rented, as the host lives in the other part. This should be clearly stated in the listing.The pool area was great and clean. The outdoor kitchen worked but was worn and needs upgrading. Sunbeds, chairs, and parasols were of poor quality and broke during use. The host replaced parasols when asked. A playground was listed but no longer exists—only an old swing set. Photos showed a terrace with a view, but it belongs to the host and isn’t accessible.Furniture and kitchenware were outdated. Kitchens need renovation, and several fridges didn’t work. Kitchen items were incomplete and inconsistent.Suggestions:– Clearly state host’s presence and rental scope.– Remove or update misleading photos.– Replace broken furniture, parasols, and appliances.– Provide complete, matching kitchenware.– Renovate both indoor and outdoor kitchens.– Restore or remove mention of the playground.Overall, the place was clean, and we had a good holiday."