Udendørs pool, liggestole

Anmeldelser af Ona Las Rosas

3 out of 5
Ona Las Rosas
Las Rosas s/n, Puerto de Santiago, Santiago del Teide, Tenerife

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 87 af i alt 114 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 114 anmeldelser" "
Bedømmelse på 6 − Okay. 4 af i alt 114 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 114 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 114 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Mads

Rejste med familie
Synes godt om: Værelsets komfort
Flot udsigt
Meget høflig betjening, flot rengjort kompleks og varm pool. Og så er naturen fantasital omkring.
Overnattede 7 nætter i februar 2023
Svar fra Ona las Rosas den 21. nov. 2023
Kære Mads.Mange tak for din positive anmeldelse af dit ophold på Ona Las Rosas.Vi er glade for at høre, at du fandt vores hotel udmærket og betjeningen venlig. Det er vigtigt for os at tilbyde en god service og en behagelig atmosfære for alle vores gæster.Og det vil selvfølgelig altid være en stor glæde at få lov at byde dig velkommen tilbage.Ona las Rosas

10/10 Fremragende

Camilla

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet du ikke må gå glip af
Las rosas er perlen du vender tilbage til. Ligger tilbagetrukket på en vej, så der er ingen trafik, og ganske stille. Udsigt ud over havet. IKKE et hotel eller by for gang besværede. Meget stejle veje alle steder, også på hotellet. Men servicen på hotellet er exellente, området er perfekt. Der er en Lidl tæt på, du kan handle ind i, så ferien bliver økonomisk. Der er underholdning om aftenen på hotel. Primært ældre mennesker på hotel 60+ Men det er plads til alle. Har været der 4 gange nu, og vender helt sikkert tilbage. Særdeles anbefalelses værdigt.
Overnattede 7 nætter i januar 2019
Svar fra Ona Las Rosas den 6. feb. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2018
Svar fra Ona Las Rosas den 26. dec. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Peter, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Large, good rooms, some noice
Clean, large rooms. View towards La Gomera, partly spoiled by nearby building. Friendly staff. Good service. Restricted opening hours at pool. Some noice from traffic and building activities.

10/10 Fremragende

Uwe

Synes godt om: Rengøring, værelsets komfort
Traumhaft
Tolle Unterkunft, wunderbarer Service, prima Lage!
Overnattede 13 nætter i november 2023
Svar fra Ona Las Rosas den 14. dec. 2023
Hallo Uwe,danke für dein Feedback!Es freut uns riesig, dass Du die Lage unserer Unterkunft und unseren Service als wunderbar empfunden hast. Wir geben unser Bestes, damit sich unsere Gäste wie im Paradies fühlen – traumhaft, nicht wahr? Dass die Sauberkeit Deines Zimmers so positiv hervorsticht, ist für uns ein besonders schönes Kompliment, denn unser Team legt großen Wert auf ein blitzblankes Wohlfühlambiente. Wir hoffen, dass Du auch die spektakuläre Aussicht auf das Meer und die Klippen von Los Gigantes genießen konntest, die unsere Anlage zu etwas ganz Besonderem macht.Wir wünschen dir noch eine schöne Woche!Ona Las Rosas

10/10 Fremragende

Peter

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Small development with a quiet and relaxed feel. Lovely apartment and views, so will definitely stay again soon.
Overnattede 2 nætter i december 2023
Svar fra Ona Las Rosas den 12. dec. 2023
Hi there,Thanks for this great feedback.It's fantastic to hear you enjoyed the quiet, relaxed atmosphere of our small development and that the apartment and views were to your liking. We're thrilled that you're planning to visit us again soon!It would be fantastic to welcome you back soon.Cheers,Ona Las Rosas

10/10 Fremragende

Maureen

Synes godt om: Rengøring, værelsets komfort
Las Rosas
We have been to Las Rosas on a number of occasions and always find it very welcoming & staff go out of their way to make our stay comfortable. It is a lovely resort with outstanding views of Los Gigantes.
Las Rosas pool
Las Rosas villas
Las Rosas 
Garden
Las Rosas
Overnattede 14 nætter i september 2023
Svar fra Ona las Rosas den 13. okt. 2023
Hi there Maureen! We're over the moon with your brilliant review Thanks for your kind words.We're thrilled to hear that you've enjoyed your stays at our resort and found our staff welcoming and helpful. It's great to know that the outstanding views of Los Gigantes have added to your experience.We look forward to welcoming you back to Las Rosas for more memorable moments!See you again soon.Take care,Ona las Rosas

10/10 Fremragende

NEIL

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Amazing place to stay. All staff were lovely. Apartment very clean. Will be returning.
Overnattede 14 nætter i juli 2023
Svar fra Ona las Rosas den 10. aug. 2023
Hello Neil, Your positive review really made our day We appreciate it!We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.See you again soon.Take care,Ona las Rosas

10/10 Fremragende

Maureen

Synes godt om: Rengøring, værelsets komfort
We have stayed at Las Rosas on a number of occasions and it has always been excellent, the views are amazing. The properties are well cared for and cleanliness is excellent.Our only downside this time was the terrace bar which is in new hands.We only ate there once and food was not that good and well overpriced compared to other restaurants in area,we also found that drinks were well overpriced even though they have a happy hour it was still much more expensive than the resort along the road (El Marques).
Overnattede 14 nætter i juni 2023
Svar fra Ona las Rosas den 8. nov. 2023
Hi Maureen,A big thank you for your review. We truly appreciate it!We're thrilled to hear that you've enjoyed your stays at our hotel and appreciate the amazing views and cleanliness. Our team works hard to maintain a high standard of care for our properties. However, we're sorry to hear about your experience at the terrace bar. We'll definitely take your feedback into consideration and work on improving our food and drink offerings. We want to make sure our guests have a great experience in all aspects of their stay.We hope you'll pop by and stay with us another time.Take care,Ona las Rosas

10/10 Fremragende

Bobby

Synes godt om: Rengøring, værelsets komfort
Great
Really enjoyed our stay. Accommodation had everything. Nice pool area and onsite restaurant.
Overnattede 4 nætter i juni 2023
Svar fra Ona las Rosas den 20. jun. 2023
Hi Bobby, Your glowing review just brightened our day Thank you!We are delighted to hear that your room had everything you needed for a comfortable stay. This encourages our team to continue upholding our high standards.Mood: See you again soon. Take care,Ona las Rosas

10/10 Fremragende

Dominique

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Super
Très bien placé, personnel disponible et sympa bon restaurant...super séjour !
Overnattede 6 nætter i maj 2023
Svar fra Ona las Rosas den 14. jun. 2023
Salut Dominique,Mille mercis pour ton commentaire ! Nous sommes enchantés que tu aies apprécié la propreté de ta chambre ainsi que l'amabilité de notre équipe.Nous sommes impatients de t'accueillir à nouveau chez nous !À très bientôt, Ona las Rosas

10/10 Fremragende

Jason David

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We loved it here. Will be back as soon as we can. Was really clean, beautiful grounds and the staff were really friendly and helpful.
Overnattede 7 nætter i maj 2023
Svar fra Ona las Rosas den 21. jun. 2023
Hi there, Jason, It’s great to receive such positive feedback Thanks for taking the time to share.We are pleased that you appreciated the high standards and quality service which we strive to uphold. This kind feedback will motivate the entire team to continue pursuing excellence in all that we do.We all hope to see you again on your next visit.Take care,Ona las Rosas

10/10 Fremragende

Alencar

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i april 2023
Svar fra Ona las Rosas den 25. apr. 2023
Olá! Esperamos que estejas bem.Ficamos contentes por termos ido ao encontro das expectativas.Contamos com nova visita no futuro! Até lá,Ona las Rosas

10/10 Fremragende

francis

Synes godt om: Rengøring, værelsets komfort
Beautiful quiet friendly
Overnattede 7 nætter i april 2023
Svar fra Ona las Rosas den 21. jun. 2023
Hello Francis, Your positive review really made our day We appreciate it!Our dedicated team always aims to give the best experience to our guests and it is rewarding to read that you had enjoyed your stay with us. Your positive feedback inspires us to continue to maintain the high standards of service we set ourselves.See you again soon.Take care,Ona las Rosas

10/10 Fremragende

Michael

Synes godt om: Rengøring, værelsets komfort
Un très agréable séjour
Découverte de Tenerife avec un pied à terre à Los Gigantes, avec la location d’un véhicule, parfait. L’endroit n’est pas dans la démesure, reste à taille humaine et la vue est sublime. Commerces très rapidement accessibles. La piscine de la résidence est au sel et non au chlore, top. Le logement peut paraître ancien, mais parfaitement entretenu et le mobilier de qualité. Le personnel est irréprochable par la qualité des services et de sa discrétion.
Overnattede 6 nætter i april 2023
Svar fra Ona las Rosas den 21. jun. 2023
Cher Michael,Merci de partager ton expérience avec nous.Nous sommes enchantés que tu aies apprécié séjourner chez nous ainsi que le logement bien entretenu de même que la propreté des lieux et la vue agréable.Néanmoins, nous avons pris note de ton observation.Nous espérons avoir la joie de te revoir très vite !Ona las Rosas

10/10 Fremragende

German

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and customer service. Amazing views of the ocean and mountains. Finding a parking spot can be tricky on peak season since its public parking.
Overnattede 2 nætter i april 2023
Svar fra Ona las Rosas den 21. jun. 2023
Hi German,A big thank you for your review. We truly appreciate it!It's fantastic to know that nothing was too much trouble for our team and are delighted you enjoyed the view.However, we're sorry to hear about the issues you had regarding parking. Our reception team is always happy to discuss all the available options.We all hope to see you again for an improved stay.Until next time,Ona las Rosas

8/10 Udmærket

MAULBON

Synes godt om: Rengøring, værelsets komfort
Résidence dans les hauteurs de Los Gigantes très agréable et fleurie. Accueil et personnels très chaleureux. Appartement en duplex et terrasse très agréable, malheureusement sans la vue pour nous. Soirée avec animation sans être penalisante par le bruit, si on ne souhaite pas en profiter. Piscine exterieur grande et très agréable. A recommander en famille ou en couple. A recommander
Overnattede 3 nætter i marts 2023
Svar fra Ona las Rosas den 21. jun. 2023
Bonjour,Merci pour ce témoignage.Nous sommes ravis que ton séjour ait été agréable et que la qualité de notre accueil et l'agrément de notre piscine ont participé à ta satisfaction.En revanche, nous prenons note de ton retour et précisons que nous proposons différentes vues.Merci aussi d'avoir mis en avant le confort spacieux de ta chambre et de ta terrasse ainsi que le cadre de notre établissement.Au plaisir de te revoir bientôt chez nous ! Ona las Rosas

6/10 Okay

Julie

Synes godt om: Rengøring
Overnattede 3 nætter i marts 2023

10/10 Fremragende

WANJIRA

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good location walkable to supermarket and a good restaurant in a property. Very friendly and nice people work in reception. Apartment hotel is very clean and fully equipped with everything you need. Highly recommended.
Overnattede 2 nætter i marts 2023
Svar fra Ona las Rosas den 21. nov. 2023
Hi,Your glowing review just brightened our day. Thank you!We're thrilled to know that you enjoyed our convenient location, friendly staff, and clean, well-equipped apartments. It's great to hear that you found our hotel to be a perfect fit for your needs and that you'd highly recommend us!Thanks again!Until next time,Ona las Rosas

2/10 Forfærdeligt

Gordon

Synes godt om: Værelsets komfort
Nice resort, but very poor customer service
While the resort is nice, we had major issues with our booking. It is primarily a timeshare resort and customers paying for accommodation seem to be their lowest priority. If you are paying it seems you will be the first to be kicked out. When we arrived to check-in (at 7.30pm on a Saturday evening) we were told there was a problem with our accommodation and we had to be moved to different accommodation. This was nearby at El Marques resort. However the accommodation was of a lower standard that at Ona Las Rosas. After three days of repeatedly asking the Head Receptionist to sort the situation out we were finally moved back to Las Rosas. They promised to follow-up on my request for a partial refund due to the lower standard of accommodation provided for 3 of our 7 nights, but this has not happened (despite several follow-up emails). So if you book Las Rosas as a paying customer, prepare to be disappointed. My main issues are: 1) Las Rosas knew there was an issue in advance of our arrival but made no attempt to inform us or Hotels.com (despite us checking-in online several days ahead, as requested) 2) The alternative accommodation offered was lower quality, had not been cleaned properly and was a lower price (as checked on the Ona website), but they did not offer any sort of partial refund of the difference 3) The Reception team promised to follow-up but have simply ignored all emails If you want a stress-free holiday, book alternative accommodation!
Overnattede 7 nætter i januar 2023
Svar fra Ona las Rosas den 6. nov. 2023
Hello Gordon,Thanks a lot for the time you've taken to share your feedback.We're sorry to hear about the issues you faced with your booking and the accommodation. It's important to note that we had an unforeseeable event with a serious water leak at the villa you initially booked, making it uninhabitable. We had to reallocate your reservation to El Marques, which is considered to be of the same standard. We apologize for any inconvenience this may have caused and appreciate your understanding. We also provided complimentary champagne as a gesture of goodwill.We hope you'll give us another chance to provide you with a stress-free holiday experience.Best wishes,Ona las Rosas

8/10 Udmærket

jeanette

Synes godt om: Værelsets komfort
Overnattede 8 nætter i december 2022

10/10 Fremragende

Jussi

Overnattede 4 nætter i december 2022

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Very nice location and friendly and helpful staff. The only negative thing was that there aren’t any really nice restaurants in the vincinity.
Overnattede 7 nætter i november 2022

10/10 Fremragende

Carolina

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Siisteys ja asunnon kunto oli hyvä.
Overnattede 2 nætter i oktober 2022
Svar fra Guest Experience Ona Hotels den 9. nov. 2022
Hej Carolina!Tack för att du lämnade ett så bra omdöme. Denna utvärdering visar att vårt hårda arbete och vilja att ge den bästa servicen lönar sig.Vi hoppas att vi ses igen! Hälsningar :)

10/10 Fremragende

Zuheila

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excelent location . The place is really pretty and Convenient The staff is very charming and helpful
Overnattede 2 nætter i august 2022
Svar fra Guest Experience Ona Hotels den 9. nov. 2022
Hello Zuheila!Thank you very much for your review, we are delighted to know that you enjoyed your stay. We strive every day to provide the best service to our guests, and we are very happy to know that we have fulfilled it with you.We hope to welcome you again. Greetings!

10/10 Fremragende

Karen

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Great mini break, alot of work been carried out but very considerate workmen so not a problem. Javier a real star on reception made
Overnattede 2 nætter i juni 2022
Svar fra Guest Experience Ona Hotels den 17. aug. 2022
Thank you very much for your review! We are delighted to know that you enjoyed our stay with us. We hope to see you again soon :)

10/10 Fremragende

Colin, Calgary

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Just an amazing property could have stayed longer. The view toward the sea and cliffs is world class. Whole property is so relaxing. 10/10!
Overnattede 3 nætter i juni 2022

10/10 Fremragende

Joacim

Overnattede 3 nætter i februar 2022

8/10 Udmærket

Verónica

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Todo bien, en general,
Overnattede 3 nætter i oktober 2021

10/10 Fremragende

Victor Manuel

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Perfecto
Overnattede 2 nætter i juli 2021
Svar fra Recepción Ona Las Rosas den 24. aug. 2021
Muchas gracias por su puntación. su aportación nos enorgullece y nos da ánimos para seguir en esa linea. Saludos cordiales

10/10 Fremragende

Anna

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Fantastic views of the cliffs and ocean
Fantastic views of the cliffs and ocean. Two bedroom apartment has lots of stairs. Nice staff. Clean. Front desk hours are different than stated on hotels.com. After requesting a late check in- there is a key waiting for us.
Overnattede 3 nætter i maj 2021

10/10 Fremragende

Luz

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
ESPECTACULAR!!!
Nos ha encantado las habitaciones estan muy completas y tienen tres terrazas enorme. Nos hemos sentido como en casa😍
Overnattede 2 nætter i september 2020
Svar fra Ona las Rosas den 16. sep. 2020
Buenas tardes Sra Luz !! Muchisimas gracias por su comentario 1 nos alegra saber que ha disfrutado de su estancia con nosotros !! Reciba un cordial saludo Javier Méndez Jefe Recepcion Ona Las Roass

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfectly situates in a quiet location with great views, but easy walking distance from all amenities. The accommodation was clean, roomy, comfortable and well equipped.
Overnattede 7 nætter i januar 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Met our requirements re cleanliness and sunny aspect late afternoon as requested. ALL staff smiling friendly and genuingly (well, apparently) happily obliging to the needs of the guests. Happily go again as location and apartment suits us. Just could do with better Wifi, speedier and maybe in apartments too rather than in reception area only.
Overnattede 17 nætter i december 2019

10/10 Fremragende

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2019

8/10 Udmærket

Gabriel, Andorra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bastante bien. Comodo, silencioso, con vistas lejanas pero correctas sobre la playa de los gigantes.
Overnattede 4 nætter i august 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un accueil excellent, la tranquillité car un établissement pas trop grand donc pas bondé, un appartement vraiment bien adapté avec 2 chambres et 2 salles de bain. Un personnel attentif et un petit restaurant avec de la cuisine de qualité.
Overnattede 12 nætter i juli 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Der bombastische Ausblick hat uns gut gefallen. Im Hotel hat man fast von allen Zimmern einen direkten Blick auf das Meer.
Overnattede 3 nætter i juli 2019
Svar fra Ona las Rosas den 26. dec. 2019
Thank you for your feedback !! Hope to see you all soon again at Ona Las Rosas ! Best Regards

8/10 Udmærket

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great view. nice size pool and restaurant had great service and food and drinks. bedrooms in apartment had air-con but main room did not and it was a bit warm for our preference.
Overnattede 2 nætter i juni 2019
Svar fra Ona Las Rosas den 31. jul. 2019
Thank you for your feedback !! Hope to see you all soon again at Ona Las Rosas ! Best Regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2019
Svar fra sarah den 15. maj 2019
Thanks for staying with us.appreciate your feedback !!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Extremement propre et très belle vue
Les points positifs sont que c'est super propre et avec une magnifique vue sur les falaises et la mer. La proximité avec un supermarché hard discount est aussi un atout. Les chambres sont spacieuses avec machine à laver très pratique. Le seul point négatif serait peut être le check out qui est à 10h du matin et que les terrasses n'ont pas de séparations du coup on vit avec les voisins, mais ce n'était pas très gênant.
Overnattede 1 nat i maj 2019
Svar fra Sarah den 15. maj 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback !!

10/10 Fremragende

Sergejs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i april 2019
Svar fra Ona Las Rosas Reception den 29. apr. 2019
Good Afternoon Mr/s Sergejs !! Thank you for your feedback and glad you all had a good time at Ona Las Rosas !! Kind Regards Javier Méndez Head Receptionist Ona Las Rosas

10/10 Fremragende

Neil, Liverpool

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful clean and family friendly environment, highly recommend
Overnattede 3 nætter i april 2019
Svar fra Ona Las Rosas den 26. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Patxi, Etxalar, Euskadi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Trato con el cliente espectacular. Están para todo lo que precises y siempre con mucha amabilidad.
Overnattede 6 nætter i april 2019
Svar fra Ona Las Rosas den 3. maj 2019
Muchisimas gracias por sus comentarios !!! Esperamos verle nuevamente. Saludos Cordiales Javier Méndez Jefe Recepcion Ona Las Rosas

6/10 Okay

Verificeret rejsende

Overnattede 6 nætter i april 2019
Svar fra Ona Las Rosas den 25. apr. 2019
Thank you for your feedback !! Look Forward to see you again at Ona Las Rosas Kind Regards Javier Méndez Head Receptionist Ona Las Rosas

8/10 Udmærket

Woojai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great value for money, but a bit isolated
Overnattede 4 nætter i april 2019
Svar fra Ona Las Rosas Reception den 18. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The views , the pool , the staff , the villa everything was great a lovely experience. Only downside in my opinion is the food at the pool bar , let's say it was disappointing if you compare it with the restaurants serving traditional local food. Guess it's OK'ish if you want to eat british like food.
Overnattede 7 nætter i marts 2019
Svar fra Javier Méndez den 12. apr. 2019
hanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sin duda lo mejor el servicio de recepción, el Sr Javier hace con sus detalles que la estancia sea mejor aún si cabe
Overnattede 7 nætter i marts 2019
Svar fra Ona Las Rosas den 30. apr. 2019
Buenos días !! El equipo al completo le da las gracias por tan alentadoras palabras, hace que disfrutemos de nuestra labor !!! Esperando verles nuevamente ! Reciban un Cordial Saludo Javier Méndez Jefe Recepcion Ona Las Rosas

10/10 Fremragende

Grégoire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
très bon séjour
Personnel agréable, très bonne situation et maisonnette très bien équipée et bien isolée. Balcon donnant vue sur les falaise de los gigantes
Overnattede 6 nætter i marts 2019
Svar fra reception den 20. mar. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great property. Really pretty and staff were fantastic, particularly Javi on the front desk. Units were very comfortable and had everything you needed. However one word of warning for older guests, or those with mobility issues. It is hilly and there are slopes and steps everywhere in this area of Los Gigantes and in this resort. Great for getting a workout before and after dinner though!
Overnattede 4 nætter i marts 2019
Svar fra reception den 20. mar. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!