6 udendørs pools, parasoller, liggestole

Anmeldelser af Hotel Best Jacaranda

4 out of 5
Hotel Best Jacaranda
Avenida Bruselas, 4, Adeje, Tenerife

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 199 af i alt 601 anmeldelser" "
Bedømmelse på 8 − Udmærket. 286 af i alt 601 anmeldelser" "
Bedømmelse på 6 − Okay. 85 af i alt 601 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 601 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 10 af i alt 601 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Finn Nimbus

Overnattede 3 nætter i januar 2023

6/10 Okay

Natalia

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Under forventninger
Rent værelse og udearealer. Meget larmende på værelset, da vinduerne var ud til trafikeret vej. Konstante problemer med kortene til værelses dør: virker ikke - man skal ned til reception for nulstilling/opdatering-virker en gang og man starter forfra. Fint poolområde, hvor en af poolene er med opvarmet vand. Det er umuligt at få liggestol, da de er optaget med håndklæder fra tidlig morgen. Kedelig mad: det ser som om køkkenchef mangler totalt fantasi. Små borde med ekstra krydderier/olie indeholder kun standard set: ikke en gang chili eller andre slags peber eller havsalt. Ekstra pakke med drikkevarer til aftensmad: fare pris per person og rå mængder af husets vin af dårlig kvalitet og kolde drikkevarer. Til gengæld fik vi udmærket mad til Nytårs aften med ok vin fra flasker.
Overnattede 7 nætter i december 2021

8/10 Udmærket

Pernille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækker beliggenhed, godt halv pension, ved all indclusiv indgår ikke alle slags drikkes.
Overnattede 7 nætter i marts 2019
Svar fra Best Jacaranda den 29. mar. 2019
Dear Pernille. Thank you for sharing your opinion about the Best Jacaranda with us. We are happy to know you had a good overall experience and that the location of the hotel was to your liking. We hope to have the opportunity to welcome you back very soon. Best regards The Management

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It could have a bigger play area for the kids that wasn’t only used with the animation team 🙂
Overnattede 7 nætter i marts 2019
Svar fra Best Jacaranda den 20. mar. 2019
Dear guest Thank you for sharing your excellent review with us and other future travellers. We are happy to know you enjoyed your stay at the Best Jacaranda. We have forwarded your comment regarding the children's play area to the relevant management who will consider the possibility to build a bigger playground for the kids. Thank you again for your feedback. We hope to see you back very soon. Best regards The Management

10/10 Fremragende

Erik, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sentido Jacaranda, Ajeda, Tenerife
Hoteller er ved at være lidt slidt. Sengene er ikke af bedste kvalitet. Men dette opvejes til fulde af et høfligt og velfungerende personale. Så vi havde ali ialt et rigtigt godt ophold

10/10 Fremragende

arne, København

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
December varme

10/10 Fremragende

Francois garcia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bon service
Overnattede 3 nætter i maj 2024

8/10 Udmærket

terrence

Synes ikke om: Faciliteter
Nice hotel good service
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Franco

Overnattede 6 nætter i april 2024

10/10 Fremragende

Eva

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter
Nous avons vraiment apprécié notre séjour à l’hôtel. C’est un hôtel ou tout est fait pour que le séjour ce déroule bien. Depuis la propreté jusqu’au activité en passant par la restauration et à l’amabilité du personnel. Et puis l’emplacement est idéal à quelque mètre de la plage m, non loin de l’accès à la autopista !!!! Vraiment satisfaisant.
Overnattede 7 nætter i april 2024

10/10 Fremragende

Sergio

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Soggiorno con bambini. Camera spaziosa e pulita. La pulizia dell'intera struttura, enorme, è sicuramente uno degli aspetti che mi ha piacevolmente sorpreso. Ristorante con varietà davvero notevole e nonostante la cucina sia di tipo internazionale direi che ho sempre mangiato bene. Piscine ottime, perfette quelle per i bambini piccoli. Animazione italiana Alpitour e internazionale eccellente. Posizione stupenda. Quindi tutto benissimo con un unico suggerimento: trovare qualche espediente per limitare l'invadenza dei piccioni nel bar Cascade a bordo piscina
Overnattede 7 nætter i april 2024

8/10 Udmærket

Gordon

Overnattede 5 nætter i april 2024

8/10 Udmærket

Andrea

Rejste med partner
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Bathroom not clean around pool area not clean bedrooms floor not clean towels like bath mats
Overnattede 4 nætter i april 2024

8/10 Udmærket

Christian

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i marts 2024

8/10 Udmærket

Ingrid

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, many rooms but well organised. Very friendly personnel. Variation in the food. Only remark: thin walls, as soon the child next door was awake, we were too.
Overnattede 7 nætter i marts 2024

10/10 Fremragende

Agnieszka

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Massive hotel with several pools. One was heated and most popular. Great facilities including gym and archade with games for kids. I had a very large room, looked more like an apartment (minus the kitchen). The only let down was the food. A bit hit and miss.
Overnattede 5 nætter i februar 2024

8/10 Udmærket

KEVIN

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very satisfied with this hotel in general. the entertainers make my children happy, especially José, a big thank you! small negative point the food and having to pay for mineral water…
Overnattede 7 nætter i februar 2024

8/10 Udmærket

eddy gaston

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
ok
Overnattede 5 nætter i februar 2024

8/10 Udmærket

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i februar 2024

6/10 Okay

Kristin

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Dårlig plassering av rom
Stort og fint hotel, rent. Veldig stor matsal, nesten litt for stor. Vi bodde på rom I088, dette rommet lå vegg i vegg med spillehall for barn så mye lyd fra spillemaskiner (spesielt de man slår på) Veldig lytt, våknet flere ganger av støy. Hadde vi bodd på et annet rom hadde nok opplevelsen vært bedre da vi ikke har så mye annet å klage på.
Overnattede 1 nat i februar 2024
Svar fra Manager hotel den 20. feb. 2024
Dear Customer,We are very sorry to hear about your experience with the noise of the gaming machines near his room.We appreciate your feedback and will take steps to address this issue. We hope that, despite this inconvenience, you enjoyed other aspects of your stay at our establishment.Kind regardsHotel Best Jacaranda

8/10 Udmærket

Jacqueline

Overnattede 7 nætter i februar 2024

10/10 Fremragende

Audrey

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is fabulous. Great facilities with lots of pools on 2 levels to suit everyone. Dining room is large but even though it is busy, it was well run & organised. It was always immaculately clean with quality food & plentiful & well presented. Staff were polite & although there were always visible, they kept a low profile & didn’t spoil people's holiday with 'silly rules'. Great location with a 5 minute walk to the beach & shops & bars nearby There was nothing I didn't like about this hotel although some days the room towel were a bit thin & smaller when changed but this wouldn't stop me returning in the future
Overnattede 7 nætter i februar 2024

8/10 Udmærket

Deborah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed my stay until the last day when the cleaner started banging on the door at 9am when check out wasn't until 12 so that spoilt and enjoyable stay as she wasn't having it telling me I had to leave
Overnattede 3 nætter i februar 2024

8/10 Udmærket

Antonio

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Os empregados do bar e do restaurante pouco amaveis e pouco profisionais
Overnattede 7 nætter i januar 2024

8/10 Udmærket

a

Synes godt om: Rengøring, service og personale, værelsets komfort
good - could easily be better!
overall we enjoyed a lovely relaxing 2 weeks here. It's a very large complex that is well apportioned so you never fell too crowded. There's plenty of space for everyone and no part gets too noisy or crowded. Food selection is broad and there's something for everyone at all meals, but I would say that at times the quality, presentation, and temperature of dishes could be improved upon with a little more effort. We opted for an All-inclusive package and the most disappointing part was the quality of the drinks - the wine on offer is awful (and as the cost of upgrades to reasonable standard offerings is not expensive, I don't understand why it's not given to All-inclusive as a step-up offering relative to other packages? Cocktails and some other drinks on the package were also really poor quality (who expects machine dispensed sugary cocktails on an All-inclusive package?). All the staff throughout are wonderful, lovely, caring and friendly people - well done all! Rooms are spacious enough - walls between rooms are only stud partition so you'll hear everything next door! We had quiet neighbours on this visit., so not an issue It's a good location for those that enjoy walking the sea front promenade, or the shopping malls, etc. All-in-all really good, but I wouldn't pay the extra for All-inclusive again.
Overnattede 14 nætter i januar 2024

6/10 Okay

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel…. Very poor food
The hotel itself is very well situated and very clean…fortunately we only book for breakfast!!!! On our arrival it was late in the evening so we decided to eat our main meal in the restaurant!!!! Being a 30 year professional chef I can only class all of the food as poor!!!!
Overnattede 7 nætter i januar 2024
Svar fra Manager hotel den 16. feb. 2024
Dear Michael,We appreciate the time taken to leave your review about the location and cleanliness of our hotel during your stay. We are very sorry to hear that your experience with the food did not live up to your expectations, the only meaning of our work being that you enjoy your well-deserved vacation. Your comments are valuable and we will take them into account as we seek to improve the quality of our dining options. We hope to have the opportunity to welcome you again and offer you a more satisfying dining experience in the future.Kind regardsHotel Best Jacaranda

10/10 Fremragende

Giuseppe, Gazzada Schianno

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i januar 2024

6/10 Okay

Jordan

Synes godt om: Service og personale
Don’t think this hotel should be a 4 star?
This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!
Overnattede 3 nætter i januar 2024
Svar fra Management den 11. mar. 2024
Dear Jordan,Thank you very much for your comment.We also appreciate that you highlight the positive aspects that you have found about our hotel such as its location and the good treatment of the staff.On the other hand, we regret that we have not met your expectations.We hope that despite this, you enjoyed your holidays.It would be a pleasure to welcome you back to our hotel.Kind Regards,Best Jacaranda

2/10 Forfærdeligt

Vlad

Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hold unna. Lang fra 4 stjerner . Dårlig fasiliteter , billig mat og erogant service . Helt tragisk . Det er lettere å si nei …
Overnattede 9 nætter i december 2023
Svar fra Manager hotel den 7. jan. 2024
Kjære Vlad,Vi vil gjerne takke deg for at du tok deg tid til å skrive en anmeldelse av hotellet vårt.Vi beklager på det sterkeste at vi ikke klarte å innfri forventningene dine og at oppholdet ditt hos oss ikke falt i smak. Det eneste målet med arbeidet vårt er at du skal ha en velfortjent ferie.Vi vil ta til etterretning den konstruktive kritikken du har gitt oss, slik at vi i fremtiden kan forbedre fasilitetene og tjenestene våre for våre kjære gjester.Vi håper du vil gi oss en ny mulighet til å forbedre opplevelsen din.Med vennlig hilsen,Best Jacaranda

8/10 Udmærket

totte

Rejste med familie
Synes godt om: Rengøring
.
Overnattede 14 nætter i december 2023

10/10 Fremragende

Emma Elizabeth, Llanrwst

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023

8/10 Udmærket

Silvano

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 16 nætter i december 2023

8/10 Udmærket

denis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bon emplacement à proximité de la plage et des commerces. Chambre spacieuse avec balcon, bien équipée et propre. Personnel à l'écoute et très aimable. Par contre la restauration à fait une chute vertigineuse ( par rapport à 2021) même s'il y a une variété de choix cela reste très basique , redondant et sans saveur. A titre d'exemple les woks en plus des légumes sont réalisés avec une viande un jour ou moules un autre jours, alors que les années précédentes il y avait crevettes et viandes. Les carafes deau du robinet sont payantes pour les non inclusifs ??? Si l'on recherche le calme et la finesse il vaut mieux voir ailleurs.
Overnattede 7 nætter i december 2023

6/10 Okay

Javier

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 5 nætter i december 2023

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2023

10/10 Fremragende

Emilio

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

8/10 Udmærket

Riccardo, Cormano

Rejste med familie og småbørn
Synes godt om: Rengøring
Overnattede 6 nætter i december 2023

10/10 Fremragende

James

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.
Overnattede 4 nætter i november 2023

8/10 Udmærket

Katherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely holiday was had
Considering the size of this hotel, it seems to work seamlessly. We didn’t eat there. Every cheery, helpful staff.
Overnattede 7 nætter i november 2023

10/10 Fremragende

Christian

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Les décibels de l' animation, record 84 lors des soirées avec enfants de 4 à 10 ans, une catastrophe.
Overnattede 14 nætter i november 2023

8/10 Udmærket

ROBERT

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Clean, efficient and excellent location. Staff were friendly and helpful. Only issue was ver thin walls between the room
Overnattede 5 nætter i november 2023

4/10 Dårligt

Andrea

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is definitely not 4 star it would be an acceptable 3* on arrival the toilet was coated in pubic hair, it was dealt with but extremely unpleasant have photos but not able to submit. The hotel is tires mirrors cracked mould in bathrooms
Overnattede 4 nætter i november 2023
Svar fra Manager hotel den 23. nov. 2023
Dear Andrea,We would like to thank you for taking some of your precious time to leave a review about our establishment.We deeply regret that we were unable to meet your expectations and that your stay with us was not to your liking, the only purpose of our work being that you enjoy your well-deserved holiday.I am glad that our staff were able to quickly resolve these problems and that you were able to enjoy your holiday.Best regards,Best Jacaranda

8/10 Udmærket

Danny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i november 2023

10/10 Fremragende

Gudni Thor

Overnattede 9 nætter i oktober 2023

6/10 Okay

Simon

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Outdated
Hotel is in dire need of renovation, we had to switch one room due to bugs (tiny spiders) in the room. However, apart from that it seemed clean, and the staff was very polite and accomodating in resolving the room issue. Food was OK. So overall not that bad, but would probably not return...
Overnattede 1 nat i oktober 2023
Svar fra Management den 17. nov. 2023
Dear Simon,We would like to thank you for taking some of your precious time to leave a review about our establishment.We are proud that the staff treated you well and that you received the attention you expected and that our services were to your liking.We will take note of your constructive criticism in order to improve our facilities and services in the future for our esteemed guests.We hope you will give us another opportunity to improve your experience.Kind Regards,Best Jacaranda

10/10 Fremragende

Ivan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Este alojamiento estuvo por encima de mis expectativas.... La comida genial y variable, animacion para mis hijos muy muy buena, la atencion por cada uno del personal excelente, las piscinas maravillosas y climatizada...la verdad que volvere y lo aconsejare.
Overnattede 5 nætter i oktober 2023

10/10 Fremragende

keith

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location Plenty of restaurants & pubs. Live entertainment very good solo artist Weather excelkent 32° - 35° for October
Overnattede 6 nætter i oktober 2023

8/10 Udmærket

Anais

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Het was een zeer aangenaam hotel om er een week te verblijven, het eten was elke dag een ander thema. Enkele minpuntjes zijn de onvriendelijkheid van bepaalde personen aan de receptie en de kamer is niet voldoende geïsoleerd voor geluid, je moet wel een bergaf en terug op om naar het strand te gaan.
Overnattede 7 nætter i september 2023

4/10 Dårligt

Jonathan

Rejste med familie
Synes ikke om: Service og personale
I’ve stayed at this property a lot over the years since 2001 and the food has always been great with lots of choice. Unfortunately this time around the food was extremely poor. I am not a fussy eater but I struggled to find anything to eat and I’m genuinely shocked at how poor the food was. The staff on reception came across as rude and abrupt and the rooms were quite small and uncomfortable. On a positive note, the pool areas and grounds are really nice. I will never stay at this hotel again.
Overnattede 7 nætter i september 2023
Svar fra Management den 28. sep. 2023
Dear Jonathan,First of all, thank you very much for sharing your opinion with us and for choosing us again to enjoy your holidays.I am very sorry that you did not find the hotel with the same conditions as the last time you stayed. Many years have passed and the menu wheel that we set is changing but we always try to have different dishes and themes so that all our guests are satisfied. On the other hand we are proud that the hotel and its facilities were to your liking and that you were able to enjoy our outdoor areas.Kind Regards,Best Jacaranda

6/10 Okay

IRENE MARIA

Overnattede 7 nætter i juli 2023