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Anmeldelser af Garden City, Costa Adeje - Heated Pool, Near beach

Garden City, Costa Adeje - Heated Pool, Near beach
Playa de las Americas

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 14 af i alt 28 anmeldelser" "
Bedømmelse på 8 − Udmærket. 8 af i alt 28 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 28 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 28 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 28 anmeldelser" "

7,0/10

Rengøring

Anmeldelser

10/10 Fremragende

ann j.

Synes godt om: Rengøring
Winter break
Ideal location ,close to everything , nice clean complex ,
Overnattede 7 nætter i december 2019
Svar fra VrboOwner den 19. mar. 2020
I am pleased you had a good stay and enjoyed the apartment and the complex. I look forward to welcoming you back

2/10 Forfærdeligt

Aðalsteinn G.

Synes ikke om: Rengøring
Horrible
It was way to hot, we had to rent our own fan and have both the entry door and the balcony door open at all times, which was a big nuisance since we had neighbors next door. We could just as well have slept on a cheese cutter since the springs were all over the place and spiking into our backs. but the most scrutinize nuisance was the late night live music from the hotel next door, Our apt was right next door to the hotel, We couldnt talk to each other from 9pm-23:30 every night since it was so loud even though the balcony door was closed. Which again made the apartment to hot. We had our 6month old infant with us, so when we finally got him to bed we wanted to relax and hear our own thoughts, it was not possible with the live music outside our apartment. The whole apartment shake. As well making our infant wake up 1-2x while the live music next door was going on. The owner of the apt could have warned us about this. I feel she neglected that since we were going to stay for 17nights, well we didnt, when there was 3nights left of our stay, we cleaned the apt thoroughly and said "cya" to the apt and booked our self in a hotel close by, which made our "almost horrible" vacation bearable in the end. I do absolutely not recommend this apartment. We sent the owner 2-3x about these issues and just got a blank typical Politian answer that nothing can be done, this is how it is and people are happy with the apt. No solutions came out of it. Alli G
Overnattede 18 nætter i maj 2019
Svar fra VrboOwner den 19. mar. 2020
I am sorry to hear you had a disappointing stay. This particular apartment is very popular as it is at the end of the complex. The hotel 'next door' is actually in the next street - but the pool area where they occasionally have entertainment backs on to the wide walkway next door to Garden City. It is certainly not right next door. I have to say this is the first time anyone has ever complained about noise in this apartment. You did contact me and said you liked the apartment but it was noisy some nights. It was a holiday weekend so I said I hoped it would quiet down. I did point out that this is a holiday complex so some noise can occur - but any music has to stop by midnight. As you pointed out the noise stopped at 11.30 - if you come from the countryside it is town living so different than at home. But saying that I live in the countryside and stay in this apartment when I visit Garden City. I have also never needed to hire a fan while I have been there. In your email, you said you liked the apartment and made no mention about the beds being uncomfy. I have had them checked out and can confirm that the mattresses have been replaced as the people who stayed after you mentioned this and thick mattress toppers were supplied the same day and new mattresses were delivered two days later. If you had mentioned this at the time they could have been replaced while you were there. I have asked other people who were staying at Garden City at the time if they thought noisy and they have all said no it was lovely and perfect for them. I also received a lovely email from the guests who left the day you arrived saying how much they enjoyed their stay and they have rebooked. They would not do this is the apartment was unsuitable or noisy. I think this is the case of I cannot please all of the people all of the time.

6/10 Okay

Karen S.

Good position.
Garden city is a great place for single, couple s and family friendly staff good food excellent life guards etc
Overnattede 14 nætter i april 2019
Svar fra VrboOwner den 19. mar. 2020
Many thanks for the positive review - not sure why just 3 stars? Garden City is very close to everything and pleased you enjoyed your stay. The apartments are very popular and guests book again and again. I look forward to welcoming you back

8/10 Udmærket

Isabella M.

Deanna,s apartment garden city
Booked with deanna before and recommended to friends apartments are clean and comfortable for me garden city is the perfect location everything on the doorstep looking forward to my next holiday there.

10/10 Fremragende

Annie N.

Great location! Close to Siam Park, San Eugenia Shopping Centre, pubs, restaurants and beaches!
Great complex with a well equipped apartment. The staff in reception couldn’t do enough for us! While the property is located at the end of the strip, everything you need is at your doorstep! Siam Park, San Eugenio shopping centre and the bus stop are all a stone’s throw away as well as pubs, smaller shops and several beaches! Prior to our visit Deanna replied promptly to all correspondence, and Janet was very accommodating when I rang her on her day off! We wouldn’t hesitate to stay again!
Svar fra VrboOwner den 19. mar. 2020
Pleased to hear you had a good holiday and enjoyed your stay at my apartment. And as you said Garden City is close to everthing you could need including 2 sandy beaches. I look forward to welcoming you back.

10/10 Fremragende

Terry W.

Lovely Studio overlooking the main pool
We had a lovely stay in this apartment which offered excellent value for money. The apartment was a good size and overlooked the main pool. We could sit on our own balcony and watch people in the pool (including my grand kids who were staying in another apartment). It was lovely to sit with a cuppa or a drink in the evenings and unwind. The apartment was clean and tidy and the beds were comfy. There was a sofa to sit on and watch the flat screen TV - which had all the main UK channels. Apparently you could buy a voucher code from the reception for WiFi but we used the free WiFi around by the pool. We visited Siam Park twice as the kids loved it and it was great to watch them enjoy themselves - even I managed some of the slides. The pool bar offered food and drink at reasonable prices and we loved the hosts Steve and Roy at The Winning Post. Also went to the Star Bar at the front of the complex a couple of times for great entertainment. The sandy beach was just a five minute walk away. There is a small minimarket on site for the odd carton of milk or fresh bread or rolls. For our main shopping we used the large supermarket at the San Eugenio Shopping Centre which was just a 2 minute walk away as it was cheaper and had more choose. The owner was really easy to deal with and keys were in a box outside the apartment door and we were given the combination of the box. Garden City was close to everything we needed. We will certainly be recommending to family and friends and have already booked to go again.

8/10 Udmærket

Andrew M.

The property was in a great location & the complex has great facilities including pool, bar & shop.
I really enjoyed my stay at Garden City apartments, the apartment was great with a pool view, and has all the necessary mod cons. The entertainment that was on most days was great too. Very clean place aswell! No major issues with unwanted visitors!! I would definitely stay here again in future.
Overnattede 9 nætter i august 2017
Svar fra VrboOwner den 19. mar. 2020
Pleased to hear you had a good holiday. Garden City is very popular as so close to everything. Many guests book with me time and time again and I look forward to welcoming you back

8/10 Udmærket

Andrew J.

Property was very clean and in an excellent location
The location was excellent, the pool bar on Tuesday & Thursday was excellent with the entertainment , which brightened the day. Their were plenty bars and restaurant close by and it was a very short walk to the beach , which was great. The apartment was good and with just one or two alterations it could be excellent.
Overnattede 7 nætter i februar 2017

2/10 Forfærdeligt

Sarah G.

Garden City resort was of a reasonable standard and offered facilities to meet guests needs.
Apartment was well below expectations. The apartment required major upgrading throughout. One serious point was mattress being soiled and limited change of bed linen given the very high temperatures daily. The apartment had no cooling facilities whatsoever only available via hire!!. French doors required to be totally upgraded they were inadequate in some cases with plastic panels where glass should have been. There was no blackout blinds to help keep the rooms cool.Fridge was very old and lacked adequate shelving or freezing facilities. We would not recommend this apartment to anyone and would ask the owner to seriously think about further letting until it is brought up to an acceptable standard that holiday makers would feel comfortable in. Date of stay: 1-31August 2016
Svar fra VrboOwner den 19. mar. 2020
I am surprised that you felt the need to leave such a review. You had extra people staying in the apartment who you refused to pay for! On booking you said there might be 2 more people staying for a week and you paid for this one week and then when they stayed the whole period you refused to pay the cleaner any more. I am not surpised it felt hot with you squeezing so many people in! The fridge is 18 months old and has an ice box but I do not say there is a freezer. Ice box doors do tend to get broken off easily in rented apartments but the ice box is still perfectly usable. This apartment had a new kitchen 18 months ago when everything was replaced. The curtains in the bedroom and living room are lined with blackout material - these were only replaced in April. You made no comment to the cleaner regarding any problems during your stay even though you saw her on several occasions. It seems strange not to mention any problems as you were there for a month! I do not see how you can justify leaving such a negative review. Perhaps it is a question of attack is the best form of defence when being asked to pay for the extra people you should have paid for. People book that particular apartment again and again - they would not do this if unsuitable.

8/10 Udmærket

Carole H.

Lovely complex appartment roomy and we'll equipt
I was a bit disappointed it had no air con or ceiling fans..but apart from that I could not fault the appartment it had sun from 8.30 am until late afternoon and the appartment is very central and we'll equipt...Thank you Deanna
Overnattede 14 nætter i juni 2016
Svar fra VrboOwner den 19. mar. 2020
Pleased to hear you had a good holiday. Fans are rarely needed but if necessary can be hired from reception. If it is hot it is always a good idea to leave the curtains closed during the day as this keeps the heat out if it gets too warm.

4/10 Dårligt

Richard U.

Adequate but not outstanding
The property was clean and fairly well maintained and also in a good location with good facilities. However the property is, in our opinion, looking a bit tired but for what we paid we could not complain. The most disappointing element was the beds. The idea of having a bed spring in my back all night was not conducive to having a good nights sleep! The overall location of the property was good with plenty of restaurants etc in the area. The Siam Water Park is just up the road within a 5 minute walk . It was great fun and well worth the money!! All in all a good time but maybe a little attention to the property would go a long way in making it an even more attractive place to go.
Svar fra VrboOwner den 19. mar. 2020
I was surprised to read your review as this apartment has a new kitchen and new living room furniture and the bedroom furniture was only replaced last year with new head boards etc. I am currently staying on the complex myself and I have asked the current guests if they are finding the beds uncomfy and they say they are fine. I do appreciate that beds are not the same as guests have back home and I will arrange for some mattress toppers to be put on the beds. While I have been here the apartment has been repainted. The current guest have just booked to come back again this year. As you righltly said these apartments offer very good value for money

4/10 Dårligt

Julie Y.

Under equipped. Very poor quality beds and bedding. Very uncomfortable sofas. Disappointing overall
The property itself was well appointed and very clean. However, not even basically equipped. No hair dryer, no bathroom floor mat, just two forks, no sharp knives just a bread knife and a veg peeler. The beds were metal framed, not fixed to the wall. Mattresses and pillows were hard, lumpy, stained and grubby. The pool area was not big enough for the amount of properties, all the sunbeds covered in towels by 9am. Glad to get home to a decent night's sleep.
Overnattede 7 nætter i marts 2016
Svar fra VrboOwner den 19. mar. 2020
Janet the cleaner says you spoke to her on your departure day but you made no negative comments to her at all during your stay. Janet is easy to contact in case of any problems and it seems unbelievable you say the bedding was unclean but you slept on it for a week and still made not mention to the cleaner when she visited you on your day of departure. When Janet went in the apartment to clean she found you had left a note and one of the things you mentioned was lack of cutlery. Janet thought that strange and she opened one of the kitchen cupboard doors and found lots of cutlery and utensils piled in there (presumably by you) and not in the cutlery drawer where it would usually be. Janet immediately took a photo of the cutlery and texted it to me. Like most beds over there the headboards are fixed to the walls and not the beds. I stayed in this apartment myself just before Xmas and found the beds comfy as they also have a mattress topper. I also replaced the 2 sofas in the living room so these are new. I certainly found them comfy - or I would not have bought them! I would point out that the couple who stayed there the week before you arrived on his return booked to go back next year for 6 weeks - they would not do this if the apartment was unsuitable. Garden City is very popular and if the main pool is busy the quieter pool at the rear of the complex usually has sun beds there. I know it is impossible to please everyone all of the time but it is frustrating when people leave poor reviews without having made contact while in resort. Plus complain about things which other people find good.