Hoteller nær Teleferico de Amatitlan

"First problem was the reception only spoke spanish, that make the check in difficult. The next was the hotel was under construction, which made a lot of loud. 8 am they began. Those above was not mentioned on the description. We got a room behind the reception, and every sounds gets into the room. So we could hear all the contruction workers walk, talk and work. And we could hear every time the receptions phone or door bell did ring. There was big windows but we needed always curtrains drawn, otherwise every person that walk to the hotel og park their car at garage would look at us. Those windows was also bad with noise, so every noise outside we also did hear. Big room but it was concrete room with no ventilation. So high humidity when we wake up and cold at night. The aircondition and remote control did not work always together. The badroom did neither have any ventilation, it only got small window. Normally the window with be outside, but this was a window intonthe hotel, actually right front of our door. When so many construction workers, we did not feel safe to use the bath because of this window. The next problem is we only got one towel which was dirty. And it felt embressing that when turning on the light, the reception or others could see someone using the bathroom. The hotel has tried to have a luxery nice look, but when you look close it seems more like cheap fix. All above makes it diffocult to give more than 1 star. "

"det er mig en gåde, hvorfor det skal tage 15 min, for at tjekke ind på hotellet. Værelset og sengen fejler intet. Det er kunde servicen der halter."