Spahoteller i Tanah Rata

"Our stay at Nova Hotel was extremely disappointing. The room was unclean, with a strong, unpleasant smell and visible mould on the walls and ceiling. The mould was so severe that our child developed a bad cough during our stay — It was an unhealthy and distressing environment for a family. This was truly a terrible and unprecedented experience. I would not recommend this hotel to anyone, especially those traveling with children or anyone with health concerns. Basic cleanliness and safety should...

"The Banjaran Hotsprings Retreat Is a great place to stay, we love the caves and monkeys running around. The service and employees is top class. You really need to visit the hotel, to feel how great a experience this is. Remember to visit the top restaurant Jeff Cellar and visit also the sky bar....... "

"The hotel seems to be designed for couple getaways. As a solo business traveler I felt awkward and was given a room right by the check-in counter. The biggest issue I faced was at checkout when 4-5 staff descended on the room to 'check' it and a couple minutes later a young man came out waving the white bed-sheet showing me a blue marker stain! I travel a lot and I don't remember ever taking a marker to bed! They were trying to extract an extorted 'tip' I guess because as soon as I took a...

"Our room was spacious and clean. Felt a little unsafe at night as the neighborhood was a little rundown and several homeless people around, but we walked to Concubine Lane area and several restaurants and bars."

"Very poor staff service "