Reception

Anmeldelser af OYO 1152 Heaven Hill 2

2 out of 5
OYO 1152 Heaven Hill 2
76c, Persiaran Camellia, Tanah Rata, Tanah Rata, Pahang

Anmeldelser

6,2
Bedømmelse på 10 − Fremragende. 2 af i alt 18 anmeldelser" "
Bedømmelse på 8 − Udmærket. 5 af i alt 18 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 18 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 18 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 18 anmeldelser" "

6,2/10

Rengøring

6,4/10

Service og personale

6,4/10

Faciliteter

5,6/10

Overnatningsstedets tilstand og faciliteter

5,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Izaman b ismail

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good & clean
Overnattede 1 nat i september 2023
Svar fra Maria den 12. sep. 2023
Hi, Izaman! We are elated to know that you liked our services. Regards, Maria

8/10 Udmærket

Rei

Synes godt om: Service og personale, faciliteter
Overnattede 1 nat i januar 2023
Svar fra Eva den 15. mar. 2023
Thanks for taking out your valuable time to rate us, Rei! We will work even harder to make your stay a memorable one :) Regards, Eva

2/10 Forfærdeligt

Najeeb

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall not good
Overnattede 1 nat i november 2021

6/10 Okay

YIP SIONG

Overnattede 2 nætter i september 2020
Svar fra Leo den 2. okt. 2020
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Leo

4/10 Dårligt

oyohotel, cameron highland

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
the service is a very disappointed... the room is dirty.. not worth the price☹️☹️☹️
Overnattede 1 nat i august 2020
Svar fra Thomas den 2. sep. 2020
This is not the experience we would like you to have! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Thomas

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2020
Svar fra OYO den 8. mar. 2020
Hi, Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Nini!

4/10 Dårligt

Verificeret rejsende

Overnattede 1 nat i december 2019
Svar fra Joey den 9. dec. 2019
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Surprised at how large the room was with very pretty decor! As is standard in Malaysia, a very small bathroom with the shower over the toilet. Very noisy main road out the window did make sleeping difficult but was easy to get everywhere
Overnattede 2 nætter i september 2019
Svar fra Edward den 15. sep. 2019
Hi, Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Edward

6/10 Okay

Verificeret rejsende

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2019
Svar fra Edward den 11. sep. 2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Edward

8/10 Udmærket

Tan

Synes godt om: Rengøring, værelsets komfort
All are fine
Water pressure is very low......
Overnattede 1 nat i august 2019
Svar fra Edward den 3. sep. 2019
Hi Tan! We feel blessed to see that you took out time to update us with your valuable suggestion and review so we can reach a better quality level. Regards, Edward

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i august 2019
Svar fra Zara den 24. aug. 2019
We regret that the stay turned out to be an average one, Request you to consider this an off case since this is definitely not how we wish our guests to feel. We would love to know more about how we can change that in your eyes so that the required issues get eradicated properly, off our system. Feel free to reach out to our direct contact handles. Regards, Zara

6/10 Okay

Verificeret rejsende

Overnattede 2 nætter i august 2019
Svar fra Zara den 24. aug. 2019
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Zara

8/10 Udmærket

Aarón

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buen precio con baño privado
Buen precio con baño privado, sin desayuno. Las sábanas podrían estar en mejor estado
Overnattede 1 nat i august 2019
Svar fra Ravneet den 11. aug. 2019
¡Gracias por calificarnos positivamente, Aarón! Seguramente trabajaremos en los comentarios compartidos para improvisar nuestros servicios en el futuro. Que tengas un buen día por delante :) Saludos, Ravneet

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I don't like the washroom door faulty.
Overnattede 2 nætter i juli 2019
Svar fra Ravneet den 1. aug. 2019
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one. We’ll definitely work on your feedback to provide the best possible experience next time Regards, Ravneet

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
sesuai dgn hrga bilik slesa utk kami ,tq <3
Overnattede 2 nætter i juli 2019

8/10 Udmærket

khairunajuwa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good place for young traveler
overall ok, but not suitable for family vacation because no lift, stairs only
Overnattede 1 nat i juli 2019
Svar fra Mark den 9. jul. 2019
It seems that you aren’t completely satisfied with our services, Khairunajuwa. Be assured, we’ve marked a note of this issue and we’ll strive to ensure better services further. Regards, Mark