Hoteller med pool i Tamazert

"Honestly, the staff were so bad it was ridiculous. From the moment we arrived, they came across cold, blunt and completely uninterested in guests. My partner isn't Moroccan and the way he was spoken to felt noticeably different and uncomfortable. Most interactions felt like we were inconveniencing them simply by being there. I found myself having to be overly friendly just to get basic hospitality back, which made the whole experience feel awkward and forced. The evening entertainment was also...

"We have never experienced such a disappointing stay at a 5-star hotel before. The hotel in no way lives up to the standard of a 5-star all-inclusive hotel. Firstly, the service at the restaurants is practically non-existent. No one comes to ask if you need anything or want something to drink. Only at the end of our 11-day stay did we meet two waiters, Abdelsalam and another colleague, who were actually friendly and attentive. Otherwise, there was generally zero service. The staff at the bar by...

"Awesome location ! Very friendly personnel. "

"One time stay. Excellent property better in evening and night"

"Newly established hotel with a beautiful and authentic touch. The pool in the center of the establishment is a perfect “common area” with a cooling and calm garden around it. It felt like an oasis just outside of Marrakesh"