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Anmeldelser af Swissotel Tallinn

5 out of 5
Swissotel Tallinn
Tornimae 3, Tallinn

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 689 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 238 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1007 anmeldelser" "

9,6/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jørgen

Overnattede 1 nat i december 2023
Svar fra Swissôtel Tallinn den 31. jan. 2024
Dear Jørgen, Thank you for taking the time to share your lovely rating with us!We are pleased to know you've enjoyed your stay with us and we hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

Kim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fedt hotel
Overnattede 3 nætter i november 2023
Svar fra Gilles Felgen den 7. dec. 2023
Dear Kim, Thank you for your positive rating!Kind regards,Gilles FelgenSwissôtel Tallinn General Manager

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Gilles Felgen den 18. okt. 2023
Dear Peter,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra Gilles Felgen den 3. jul. 2023
Dear Guest,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

8/10 Udmærket

Flemming

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2023
Svar fra Gilles Felgen den 27. mar. 2023
Dear Guest,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

8/10 Udmærket

morten

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2023
Svar fra Gilles Felgen den 13. mar. 2023
Dear Morten, thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

jannie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2022
Svar fra Gilles Felgen den 28. nov. 2022
Dear Jannie,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

6/10 Okay

Christian

Overnattede 1 nat i oktober 2022
Svar fra Gilles Felgen den 4. nov. 2022
Dear Christian, thank you for the rating!We hope that you enjoyed your stay with us and if there is anything we could improve, please don't hesitate to let us know.We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert hotel
Super lækkert hotel. Bemærk dog, at spa koster 10€/person.
Overnattede 2 nætter i marts 2022
Svar fra Reservations den 15. mar. 2022
Dear Peter, Thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Swissotel Tallinn Management

10/10 Fremragende

Lars Nybro

Overnattede 1 nat i februar 2022
Svar fra Reservations den 15. mar. 2022
Dear Lars Nybro, Thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Swissotel Tallinn Management

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert værelse
Godt hotel med god beliggenhed. Super god service i receptionen. Dejligt værelse med et helt fantastisk lækkert stort badeværelse med badekar.
Overnattede 3 nætter i december 2021
Svar fra Darja den 10. jan. 2022
Dear guest, thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Swissotel Reservations

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2021
Svar fra Gilles den 24. nov. 2021
Dear Guest, Thank you for taking the time and trouble to complete a survey following your recent stay at Swissôtel Tallinn. We are happy you were satisfied with your stay and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future. Sincerely, Gilles Felgen General Manager

10/10 Fremragende

Anders

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Business hotel with a nice view
Nydeligt, effektivt og meget velfungerende
Overnattede 1 nat i oktober 2021
Svar fra Gilles den 27. okt. 2021
Dear Andres, thank you for the lovely feedback! We are really happy that you enjoyed your stay with us and that everything was to your liking. We hope to welcome you back to Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

10/10 Fremragende

Morten Holm

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The best!
Bedste hotel i Tallin!
Overnattede 1 nat i februar 2020
Svar fra Swissotel Tallinn General Manager den 2. mar. 2020
Dear Guest, Thank you for staying at Swissotel Tallinn.We are very happy that you enjoyed your stay with us. Your kind words are much appreciated! We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

10/10 Fremragende

Guenther

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful Hotel
Very nice hotel - perfect location - everything easy to reach nice rooms - nice spa area- wonderful breakfast.
Overnattede 4 nætter i december 2019
Svar fra Swissotel Tallinn General Manager den 7. jan. 2020
Dear Guest, Thank you for staying at Swissotel Tallinn. We are very happy that you enjoyed your stay with us. Your kind words are much appreciated! We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

10/10 Fremragende

Fredrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019
Svar fra Swissotel Tallinn General Manager den 24. jan. 2020
Dear Guest, Thank you for staying at Swissotel Tallinn.We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gret stay
We had a lovely stay at Swissotel Tallinn for two nights. Beautiful, clean room, great breakfast and a bar with lovely cocktails on the 30th floor. Service was great too.
Overnattede 2 nætter i november 2019
Svar fra Swissotel Tallinn General Manager den 14. nov. 2019
Dear Guest Thank you for writing such a positive review! It seems that you were able to enjoy various services and Its great to read that you had lovely experience! Hopefully we will be able to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

10/10 Fremragende

Michelle Arendt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel
Super hotel, god morgenmad og godt gym. Kan klart anbefales.
Overnattede 2 nætter i august 2019
Svar fra Gilles Felgen den 14. aug. 2019
Dear Guest, Thank you for rating us with 10 stars! We are very happy that you enjoyed your stay with us. Great to read that you liked our breakfast and that you were able to visit the gym. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

6/10 Okay

Klaus

Synes godt om: Service og personale
Overnattede 1 nat i august 2019
Svar fra Gilles Felgen den 14. aug. 2019
Dear Guest, Thank you for your rating! Feel free to share some additional comments about your stay,so we can improve even further. Looking forward to welcome you back in Swissotel Tallinn soon! Kind Regards, Gilles Felgen Swissotel Tallinn general Manager

8/10 Udmærket

Verificeret rejsende

Overnattede 5 nætter i juli 2019
Svar fra Gilles Felgen den 14. aug. 2019
Dear Guest, Thank you for your positive rating! Feel free to share some additional comments about your stay, so we could improve our services for the future. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

8/10 Udmærket

Sune

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019
Svar fra Gilles Felgen den 1. aug. 2019
Dear Guest Thank you for rating us with 8 stars! We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Swissotel Tallinn General Manager

10/10 Fremragende

Søren Østerby

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019
Svar fra Gilles Felgen den 1. aug. 2019
Dear Soren, Thank you for rating us with 10 stars! We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Swissotel Tallinn General Manager

10/10 Fremragende

Calum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Gilles Felgen den 1. aug. 2019
Dear Calum, Thank you for rating us with 5 stars! We are very happy that you enjoyed your stay with us. We hope to welcome you back in Swissotel Tallinn soon! Kind regards, Swissotel Tallinn General Manager

10/10 Fremragende

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely rooftop bar with a great view and delicious cocktails. The room was also very nice and the hotel has a good location.
Overnattede 2 nætter i maj 2019

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt
Beliggenhed var helt i top, gåafstand til alt. Dejligt hotel. Perfekt morgenmad. God spa. Rumlige værelser der blev rengjort godt.
Overnattede 3 nætter i april 2019
Svar fra Swissotel Tallinn General Manager den 3. maj 2019
Dear Martin, Thank you for sharing your experience with us. Your lovely words are greatly appreciated and shall serve as motivators for our team! We are delighted to learn that you enjoyed your stay so immensely. Your kind words will be shared internally as we continuously strive to improve our quality of services. We are more than happy to see you visit us again in the nearest future! Wishing you a great weekend! Kind regards, Gilles Felgen Swissotel Tallinn General Manager

10/10 Fremragende

Pascale

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

lina

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

8/10 Udmærket

PATRICK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
RAS PAS MAL
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Karen

Overnattede 4 nætter i april 2024

8/10 Udmærket

Trevor

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was great. Pillow menu is a lovely touch. Watch your invoice - they double billed me and havent been responding to my emails to address it so review your invoice before leaving.
Overnattede 3 nætter i april 2024
Svar fra Anette den 26. apr. 2024
Dear Trevor, Thank you for your positive feedback. We are glad you enjoyed our pillow menu. We apologize for the inconvenience caused by the double billing, we have investigated the issue internally and the refund will be issued promptly. Thank you for your feedback and hope to welcome you back soon!Best regards, Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Samuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tout était impeccable
Overnattede 3 nætter i april 2024
Svar fra Marleen den 22. apr. 2024
Dear Samuel, We are delighted to hear that you found everything impeccable during your stay with us. We look forward to welcoming you back soon. Best regards,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Thomas

Overnattede 2 nætter i april 2024

10/10 Fremragende

Clement, Burnsville

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Anette den 19. apr. 2024
Dear Clement,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

2/10 Forfærdeligt

helena

Synes ikke om: Rengøring, service og personale
Overnattede 2 nætter i marts 2024
Svar fra Anette den 12. apr. 2024
Dear Helena,Thank you for taking the time and trouble to submit the rating following your recent stay at Swissôtel Tallinn.We are sorry to hear that your visit did not meet your expectations. If there is additional feedback that you would like to share then that would be really helpful for us to better our services. We very much look forward to warmly welcoming you again to Swissôtel Tallinn in the future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Eva Berg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Anette den 1. mar. 2024
Dear Eva,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Juuli

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i februar 2024
Svar fra Anette den 15. mar. 2024
Dear Juuli, Thank you for writing us a feedback. We are happy that you enjoyed your stay with us. We hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

Kati

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Anette den 1. mar. 2024
Dear Guest,Thank you for the lovely rating.We are happy you were satisfied and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Sincerely,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Seref

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Anette den 23. feb. 2024
Dear Seref, We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Anette den 23. feb. 2024
Dear Martin,Thank you for the lovely rating.We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

8/10 Udmærket

Helle

Overnattede 1 nat i februar 2024
Svar fra Anette den 23. feb. 2024
Dear Helle, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

nikolaj

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2024
Svar fra Anette den 23. feb. 2024
Dear Nikolaj,We are very thankful for your lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

4/10 Dårligt

Reiko

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
That charged my card 3 times and still taking time to fix this. I had to talk with them every day during my stay and had do start from the scratch every time. It seems they don’t share the problem within the team.
Overnattede 3 nætter i februar 2024
Svar fra Anette den 7. mar. 2024
Dear Reiko,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the multiple charges on your card. We understand how frustrating it can be to have to address the same issue repeatedly. Rest assured, we will take your feedback into account and work towards improving our internal communication processes.Best regards,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Aira-Bree

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Anette den 23. feb. 2024
Dear Aira-Bree,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

8/10 Udmærket

Guy

Overnattede 1 nat i februar 2024
Svar fra Anette den 26. mar. 2024
Dear Guy, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

Mustafa Erhan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Always the right address in Tallinn
Perfect in all respects , Swissotel Tallinn is the only place I stay when in Tallinn It has everything one can expect from a hotel , location , cleanliness , service with a smile , comfort what else can you ask for …
Overnattede 1 nat i februar 2024
Svar fra Anette den 15. feb. 2024
Dear Mustafa,Thank you so much for your kind review of Swissôtel Tallinn. We are delighted to hear that you had a perfect stay with us and that we met all your expectations. We look forward to welcoming you back on your next visit to Tallinn!Warm regards,Gilles Felgen Swissôtel TallinnGeneral Manager

10/10 Fremragende

Henrich

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Anette den 13. feb. 2024
Dear Henrich, Thank you for making Swissôtel Tallinn your hotel of choice while visiting Tallinn. I am pleased you found our hotel suitable to your needs.I do hope we will have the opportunity to welcome you back when visiting Tallinn again. Kind regards, Gilles Felgen Swissôtel Tallinn General Manager

10/10 Fremragende

Huseyin

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Anette den 13. feb. 2024
Dear Huseyin,We are really thankful for this lovely rating!We hope to welcome you back to Swissôtel Tallinn soon!Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to stay for business.
Overnattede 4 nætter i januar 2024
Svar fra Kertu den 7. feb. 2024
Dear Alexander,Thank you for choosing Swissôtel Tallinn for your recent business trip. We are glad to hear that you had a great stay with us. If there is anything else we can do to make your future visits even more enjoyable, please do not hesitate to let us know.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

8/10 Udmærket

Sirkku

Overnattede 1 nat i januar 2024
Svar fra Anette den 13. feb. 2024
Dear Sirkku,We are really thankful for your rating!We are happy you were satisfied, and we very much look forward to warmly welcoming you again to Swissôtel Tallinn in the near future.Kind regards,Gilles FelgenSwissôtel TallinnGeneral Manager

10/10 Fremragende

J

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Swissôtel Tallinn den 31. jan. 2024
Dear J,Thank you for the lovely rating and we hope to welcome you back to Swissôtel Tallinn soon! Kind regards, Gilles Felgen Swissôtel Tallinn General Manager