Luksushoteller i Sydlige Schweiz

"All of it. Service was beyond excellent. People from the USA should see what service really is. Something to respect. Thank you. "

"A hard review to write. I gave 5 stars in most areas. The service and the overall property was excellent but for the price we had some issues. The KEY to the room is a huge pain! You only get one key and if you lose it there is a $1000 Swiss franc fee to replace it and a minimum 3 hour wait. Two doors to go through so it is very inconvenient. While the room we had was very large with a bedroom plus a large kitchen/living space with two patios there was only one TV in the living room! No bedroom...

"fantastisk "

"Overall this hotel was good, but not our favourite on this trip. The service and staff were wonderful but the fact that a 5 star hotel like this does not offer air conditioning was surprising. We know Europe is mixed on air conditioning but this is supposed to be a 5 star hotel, with modern amenities. With a heat wave during our stay this was uncomfortable. As well the lake view room with balcony overlooks the train station- we were not expecting that. The highlight was breakfast with a...