"The hotel is very well maintained. The staff are friendly and very helpful. The location is very close to a big high end shopping center with lots of restaurants. I enjoyed my stay there."
"Very nice shangri la in quiet location. We had club rooms with river view. Club food was excellent! Check in was very slow but other than that everything was a shangri la experience"
"Rooms were very clean and the hotel smelled very nice overall. Hotel setup was a bit weird. The check in lobby was actually on the 23rd floor, so you don't get that initial grand lobby feel when you walk through the main entrance. The hotel is also connected to a very nice shopping center with plenty of shipping and food options. It is also very close to Xuanwu lake.
The staff was super helpful and nice. We needed an extra wheelchair for my parents and one of the manager went out of his...
"Super værelse og med fantastisk udsigt over byen! God lokalitet i forhold til metro og med en central placering i byen. Super lækker morgen buffet! Personalet mangler engelsk kundskaber, det kunne mærkes da vi gerne ville bestille roomservice. Da maden kom, skulle vi selv ringe efter at få bordet fjernet, hvilket trak oplevelsen ned. Sidst skal det nævnes at roomservice vil vi nok kun give 2 stjerner, maden kom pakket ind i plastik, og blev ikke serveret så de forskellige delelementer af menuen...
"Front Manager Kevin Liu provided excellent overall service, and I was very satisfied with my stay.
In addition, a concierge staff member named James on the first floor was extremely proactive and helpful in assisting me with finding my package.
It was a truly enjoyable trip."
"Mixed Experience at Pandora Vista – Great Staff, But Several Drawbacks
Pandora Vista is conveniently located just outside the west gate of the national park, and the hotel offers transport to the entrance, which is a nice touch.
The highlight of our stay was Tiffany, a staff member who went above and beyond to assist us. She helped with tour bookings, route planning, and general advice—her support truly made a difference and was the best part of our experience.
The hotel itself is small and has...
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