4/10 Dårligt
Michelle
Rejste med familie
23. sep. 2025
We arrived a bit early( between 2 & 2:30 thinking checkin was at 3) so I went in to see if it was possible to check in. The lady behind the desk did not greet me, she did not even look up to acknowledge my presence or tell me she would be with me in a minute. She was not on the phone, she was not busy working, she was eating her lunch. I made sure that I was in her field of vision, still nothing. She was even holding her container up to scoop the food out of it, so it went that she was looking down and didn't see me. Finally when she had finished very carefully cleaning out her food container, she came over to talk to me. I understand if it was her lunch break that she may not want to help a customer, but she could have acknowledged my presence and said she would be with me in a minute.
Michelle
Overnattede 2 nætter i september 2025