Reception
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Anmeldelser af Morgans Hotel

4 out of 5
Morgans Hotel
Somerset Place, Swansea, Wales

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 251 af i alt 422 anmeldelser" "
Bedømmelse på 8 − Udmærket. 112 af i alt 422 anmeldelser" "
Bedømmelse på 6 − Okay. 36 af i alt 422 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 422 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 422 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Lisbet

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2018

10/10 Fremragende

Jackie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely stay at The Morgan. Great location, friendly staff, tasty breakfast. Parking with EV charger.
Overnattede 1 nat i maj 2024
Svar fra Hayley Duty Manager den 28. maj 2024
Thank you so much for your kind words and for taking the time to share your experience at The Morgan! We are delighted to hear that you enjoyed our great location, friendly staff, and tasty breakfast. It's wonderful to know that the EV charger in our parking facility was convenient for you.

10/10 Fremragende

david

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here a few times, the standard ofvthecrooms are exceptional, comfortable and modern cant fault anything
Overnattede 1 nat i maj 2024
Svar fra Hayley Duty Manager den 28. maj 2024
Hi David, Thank you for your fantastic review! We're thrilled to hear that you've enjoyed your stays with us and that you find our rooms exceptional, comfortable, and modern. Your kind words mean a lot to us.We look forward to welcoming you back for many more visits!

8/10 Udmærket

Aamir

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is in central location with free parking facilities. The rooms are spacious and clean, however rooms over 3 close locations. Wifi in rooms not as good as in lobby.
Overnattede 4 nætter i maj 2024
Svar fra Hayley Duty Manager den 28. maj 2024
Hi Aamir, Thank you for sharing your feedback. We’re glad you appreciated our central location, free parking facilities, and spacious, clean rooms. We apologize for the inconvenience you experienced with the Wi-Fi in the rooms. Please know that we appreciate all feedback.We hope to have the pleasure of welcoming you back soon!

10/10 Fremragende

Moira

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and location
Overnattede 1 nat i maj 2024
Svar fra Hayley, The Morgans Collection den 15. maj 2024
Hi Moira, Thank you for taking the time to leave a lovely review. I am so glad you loved the hotel as much as we do! We hope to welcome you back again soon.

10/10 Fremragende

debbie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
comfy bed, excellent location, friendly staff
Overnattede 1 nat i maj 2024
Svar fra Hayley, The Morgans Collection. den 15. maj 2024
Hi Debbie,Thank you for leaving a lovely review. We are so happy to hear you enjoyed your stay with us. I will pass your kind comments onto the management team. We hope to welcome you back again soon.

10/10 Fremragende

Maurice

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant, easy to get to in city, prime location, quality inside.
Overnattede 1 nat i april 2024
Svar fra Hayley Duty Manager den 6. maj 2024
Hi Maurice,Thank you so much for taking the time to leave a lovely review. We are so happy to hear you had a great stay with us here at The Morgans Collection. We hope to welcome you back again.

10/10 Fremragende

Macarena

Overnattede 1 nat i maj 2024
Svar fra Hayley Duty Manager den 28. maj 2024
Thank you for taking the time to leave a review. We really appreciate it.Kind regards

10/10 Fremragende

Richard

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vriendelijk personeel. Uitstekende kamers. Goede bedden en goed ontbijt!
Overnattede 2 nætter i april 2024
Svar fra Hayley Duty Manager den 1. maj 2024
Hi Richard,Thank you for your lovely review. I'm so pleased you loved your stay with us. Your feedback is really appreciated. We hope to welcome you again.

10/10 Fremragende

James

Rejste med partner
Girls on reception knew their stuff! Helpful & polite!
Overnattede 1 nat i april 2024
Svar fra Hayley The Morgans collection den 28. apr. 2024
Hi James, Thank you for your lovely review. We are thrilled to hear that our reception team provided great customer service.We hope to welcome you back again soon.

8/10 Udmærket

Laura

Rejste med partner
Lovely room ,Excellent location. Nice breakfast but poached eggs were over cooked . Would stay again.
Overnattede 1 nat i april 2024
Svar fra Hayley, The Morgans Collection den 24. apr. 2024
Thank you for your review and feedback! We're delighted to hear that you loved your room and found our location excellent. We're glad you enjoyed the breakfast overall, but we apologize for the overcooked poached eggs. All feedback is passed on to the management team for improvements.We look forward to welcoming you back soon.

10/10 Fremragende

Denis

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All round great experience.
Overnattede 1 nat i marts 2024
Svar fra Hayley den 28. mar. 2024
Hi Denis, Many thanks for your review, I was delighted to see that you had enjoyed your stay with us here at Morgans, I thank you for the wonderful feedback and we look forward to welcoming you back to our hotel again very soon. Kind regards

10/10 Fremragende

Nigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, free parking, very pleasant staff
Overnattede 1 nat i marts 2024
Svar fra Eliza Duty Manager den 22. mar. 2024
Dear Nigel,Thank you for your fantastic review! We're happy to hear you enjoyed your stay. Our team strives for excellence, and we're happy to have met your expectations.Hosting you was a pleasure, and we look forward to your next visit.Warm regards,Eliza

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quick and easy check in taken to room by staff nice location of hotel to Swansea arena and marine area.
Overnattede 1 nat i marts 2024
Svar fra Hayley Duty Manager den 21. mar. 2024
Thank you for taking the time to leave a review. We really appreciate it. We hope to see you again soon at Morgans. Many Thanks

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Hayley Duty Manager den 21. mar. 2024
Thank you for taking the time to leave a review. We really appreciate it. We hope to see you again soon at Morgans. Many Thanks

10/10 Fremragende

Roy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
2 night stay at a beautiful hotel.
Warm welcome at reception and we were showed to our room. We had an evening meal and breakfast at the hotel and the food and service was excellent. Beautiful hotel
Overnattede 2 nætter i februar 2024
Svar fra Aaron den 4. mar. 2024
Hi Roy, Many thanks for your review, I was delighted to see that you had enjoyed your stay with us here at Morgans, I thank you for the wonderful feedback and we look forward to welcoming you back to our hotel again very soon. Kind regards, Aaron.

6/10 Okay

Ian

Overnattede 1 nat i februar 2024
Svar fra Hayley Duty Manager den 21. mar. 2024
Thank you for taking the time to leave a review. We really appreciate it. We hope to see you again soon at Morgans. Many Thanks

10/10 Fremragende

Kimberley

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely will be staying again - lovely decor and staff so welcoming
Overnattede 2 nætter i februar 2024
Svar fra Aaron den 4. mar. 2024
Hi Kimberley, Many thanks for your review, I was delighted to read that you enjoyed your stay with us here at Morgans Hotel. As soon as you have some dates in mind, we'd love to welcome you back! If there is anything we can do to help, please do not hesitate to contact us, Kind regards, Morgans Hotel

10/10 Fremragende

Kimberley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good decor
Overnattede 1 nat i februar 2024
Svar fra Hayley Duty Manager den 18. feb. 2024
Thank you for taking the time to leave a review. We really appreciate it.We hope to welcome you back to Morgans soon.Many Thanks

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superb all round
Excellent stay tsking my daughter to the Swansea University open day.
Overnattede 1 nat i februar 2024
Svar fra Hayley Duty Manager den 18. feb. 2024
Thank you for taking the time to leave a review. We really appreciate it.We hope to welcome you back to Morgans soon.Many Thanks

10/10 Fremragende

Alexandre

Lovely place to stay.
Overnattede 2 nætter i februar 2024
Svar fra Hayley Duty Manager den 18. feb. 2024
Thank you for taking the time to leave a review. We really appreciate it.We hope to welcome you back to Morgans soon.Many Thanks

10/10 Fremragende

Lee

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Morgans Hotel den 11. feb. 2024
Hi Lee, Many thanks for your review, It was great to read that you had enjoyed your stay with us here at Morgans Hotel. I thank you for the feedback and I do hope we can welcome you back to our hotel again very soon. Kind Regards, Morgans Hotel.

8/10 Udmærket

bryan

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed on a Sunday Restaurant was closed but easy walking distance to Nearby restaurant. Car park good and secure. Only stayed the one night overall happy with room etc. Would certainly stay again!
Overnattede 1 nat i februar 2024
Svar fra Morgans Hotel den 11. feb. 2024
Hi Bryan, Many thanks for your review, I was delighted to read that you enjoyed your stay with us here at Morgans Hotel. Please accept my apologies for our restaurant being closed on Sunday Evening. Our Food offering is Monday - Saturday 6-9pm, with the exception of our lunch service on Sundays 12-3pm.I thank you for the feedback as it allows us to act on areas of the business that we need to improve. I do hope we can welcome you back to our hotel again very soon. Kind Regards, Morgans Hotel.

10/10 Fremragende

Andrew

Overnattede 1 nat i februar 2024
Svar fra Morgans Hotel den 11. feb. 2024
Hi Andrew, Many thanks for your review.I was delighted to read that you enjoyed your stay with us here at Morgans Hotel. I do hope we can welcome you back to our hotel again very soon. Kind regards, Morgans Hotel.

6/10 Okay

Michael

Overnattede 1 nat i januar 2024
Svar fra Hayley Duty Manager den 18. feb. 2024
Thank you for taking the time to leave a review. We really appreciate it.We hope to welcome you back to Morgans soon.Many Thanks

10/10 Fremragende

philip

Overnattede 1 nat i januar 2024
Svar fra Management den 21. jan. 2024
Thank you for taking the time to leave a review. We appreciate it.We are so pleased you enjoyed your stay and we hope to see you again soon.Many ThanksThe Morgans Collection Manager

10/10 Fremragende

Bernard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly and helpful staff
Overnattede 1 nat i januar 2024
Svar fra Management den 21. jan. 2024
Thank you for taking the time to leave a review. We really appreciate it.We hope to see you again soon at Morgans.Many ThanksThe Morgans Collection

10/10 Fremragende

Natalie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Management den 21. jan. 2024
Thank you for taking the time to leave a review. We appreciate it.We are so pleased you enjoyed your stay and we hope to see you again soon.Many ThanksThe Morgans Collection Manager

10/10 Fremragende

Andrea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent independent hotel
Overnattede 1 nat i november 2023
Svar fra Management den 21. jan. 2024
Thank you for taking the time to leave a review. We appreciate it.We are so pleased you enjoyed your stay and we hope to see you again soon.Many ThanksThe Morgans Collection Manager

10/10 Fremragende

richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Management den 21. jan. 2024
Thank you for taking the time to leave a review. We appreciate it.We are so pleased you enjoyed your stay and we hope to see you again soon.Many ThanksThe Morgans Collection Manager

10/10 Fremragende

Anthony

Overnattede 1 nat i november 2023
Svar fra Management den 21. jan. 2024
Thank you for taking the time to leave a review. We appreciate it.We are so pleased you enjoyed your stay and we hope to see you again soon.Many ThanksThe Morgans Collection Manager

2/10 Forfærdeligt

Gary

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
£15 for a cold cooked breakfast after a 20 minute wait not the only one complaining that morning complete shambles £150 for a room with a sky light as your only view All that glitters ain't gold !!
Overnattede 1 nat i november 2023

10/10 Fremragende

KENICHI

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The suit offered here is one of the best I have veered stayed in. Probably due to the nature of the building architecture itself, the ceiling is extremely high to create tremendous spacey feeling with the combination of the aged furnitures, the stat the Morgans Hotel was definitely one of the best experiences ever.
Overnattede 1 nat i oktober 2023

6/10 Okay

Janine

Rejste med familie
Entrance to dining room unclearly marked. Breakfast just a mess. Three staff doing nothing! Not enough assistance.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Kimberley

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Jake

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay. Staff very helpful and friendly. Room a bit small, but very clean and comfortable
Overnattede 2 nætter i juli 2023
Svar fra Aaron den 22. aug. 2023
Hi Jake,Many thanks for your review, I was delighted to read that you had enjoyed your stay with us here at Morgans Hotel! Thanks once again for your feedback and I hope that we can welcome you to our hotel again very soon! Thanks, Aaron CollierHead of Reception

10/10 Fremragende

Catherine

Overnattede 1 nat i juli 2023
Svar fra Aaron den 22. aug. 2023
Hi CatherineMany thanks for your review, I was delighted to read that you had enjoyed your stay with us here at Morgans Hotel! Thanks once again for your feedback and I hope that we can welcome you to our hotel again very soon! Thanks, Aaron CollierHead of Reception

10/10 Fremragende

stephen

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Old school property with modern furnishings in the rooms. Very professional staff. Nice breakfast and lounge bar. Easy walking distance for the bay area and Swansea Arena. Close to Wind Street for bars etc. however I found Wind Street one of the most miserable places I've ever been to.
Overnattede 1 nat i juli 2023
Svar fra AC den 22. aug. 2023
Hi Stephen, Many thanks for your review, I was delighted to read that you had enjoyed your stay with us here at Morgans Hotel! Thanks once again for your feedback and I hope that we can welcome you to our hotel again very soon! Thanks, Aaron CollierHead of Reception

10/10 Fremragende

craig

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location
Top hotel, great location. Lovely rooms and friendly staff.
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2020

10/10 Fremragende

jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The night before lock down.
Had a fab night for my 50th birthday. Room was upgraded and staff were incredibly helpful and friendly.
Overnattede 1 nat i marts 2020

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale
Lovely spacious room comfy bed and amazing breakfast
Overnattede 1 nat i marts 2020

6/10 Okay

Eifion, Tycroes

Rejste med partner
Synes godt om: Rengøring
No light on mirors for the other half to put make up on , asked for room service adding £10 on the bill so went down to reception to bring it up my self , I was in Havard room onky one night , thought i was in faulty towers Eifion
Overnattede 1 nat i marts 2020

10/10 Fremragende

penny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice stay
Very nice comfortable room. Good breakfast.
Overnattede 1 nat i marts 2020

10/10 Fremragende

Sue

Overnattede 1 nat i februar 2020

10/10 Fremragende

Steve, Swindon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice old Victorian styled architecture. Lovely ambience to whole place.
Overnattede 3 nætter i marts 2020

10/10 Fremragende

Geoff

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Weekend break to Morgan's Hotel, Swansea.
My wife and I were allocated a double room in the Annex section of the hotel, and although located on the second floor, the room was very compact, comfortable, with a high standard of cleanliness. We have visited Swansea on many previous occasions and location of the hotel is ideal in reaching the all the various shopping outlets and the numerous visitor attractions that Swansea has to offer. I will certainly recommend and consider your hotel to any other potential visitors.
Overnattede 1 nat i februar 2020

8/10 Udmærket

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Lesley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely room, nice bathroom, breakfast was excellent! Couldn't fault it! Would use again if I visit Swansea!
Overnattede 1 nat i februar 2020

8/10 Udmærket

Vanessa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020