Hoteller nær Swan Pool and Leisure Centre

"Dog friendly rooms are on ground floor. These aren't comparable to other standard rooms, but charged at same rate plus an additional £20 cleaning charge. Our room was basically furnished with painted plain MDF wardrobe in corner. Window was open in all these rooms presumably to help with smell. Carpets we're stained and smell was very noticeable when windows closed. Despite these comments to reception, we were still charged the additional cleaning fee."

"The room was a little tired and dirty. The bathroom has not been cleaned well. There were hairs in the tub and marks/dirt on the toilet seat and around the sink area. The front desk staff were pleasant enough, though at check in I was told I owed £40 but I’d already paid the full amount. The redeeming part was the breakfast- good food and friendly staff. "

"Meget gammelt , lå lige ud til en meget trafikerede vej og ingen lys på parkeringspladsen"

"Reinhald"

"From the moment we arrived the staff couldn’t do enough for us. They let us check in even though we were slightly early and they changed the room to a ground floor one so we didn’t have to climb the stairs. The room was perfect. Clean, spacious and welcoming. The staff in the restaurant were friendly and nothing was too much trouble. We felt spoilt. We had friends join us the first evening for a meal and they too were very impressed, Our friends live locally and had never been before but I am...

"Friendly staff, clean rooms, nice bar/restaurant. Check in time was a little off (about 1 hour) which I think was a capacity issue. Spa was great, Sauna and Steam rooms were a little small to match the capacity of the hotel. I enjoyed my stay though apart from the capacity issue. If you’re staying there for the spa treatments, you should confirm availability before booking a room, they seem to have pretty limited slots which is disappointing for anyone planning to relax and complete escape from...