Hoteller i Susukan

"We stayed during the soft opening for 7 nights. It was around national holidays too so the hotel was at full capacity. Things I love: The hotel is clean. I love how tidy and meticulous the housekeeping service is. Staff are welcoming, helpful and respectful to all guests. Hotel location is adjacent to a shopping mall. Things needing improvement: Elevator wait time. Adding Food warmers at breakfast buffet so food doesn’t get cold, ie at egg and pancake station. Eggs arrived at the table cold."

"Nice hotel, clean, good staff"

"Very nice, professional services "

"Det levede ikke op til det forventede, og vi kommer ikke igen. Der var flere positive ting men de negative vejede tungest når man forventer at alt er godt."

"Super fine værelser og meget rent alle vegne. Personalet var meget høflige og hjælpsomme. Der var ikke noget negativt overhovedet."

"立地が不便な点と、2泊目の際のアメニティの補充が全く無く、残念だった。 朝食無しのプランではあったが、エクストラで利用可能のはずが、案内が無く2日間朝食抜きで不自由だった。"

"Good location and love the breakfast"

"Perfect hotel to stay in Serpong!"

"When I booked, the stay was advertised on hotels.com as "All inclusive". This was not true, it turned out: Only breakfast was included, and "All inclusive" was for children only - not highly relevant on a business trip. Apart from that, staff was very service minded and helpful. A la carte in the restaurant is surprisingly good and not very expensive. But the restaurant has terrible acoustics and is very noisy.The room was a bit dated but comfortable and quite OK as you would expect at this...