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Anmeldelser af Four Points by Sheraton Surabaya, Pakuwon Indah

4 out of 5
Four Points by Sheraton Surabaya, Pakuwon Indah
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Surabaya

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 93 af i alt 115 anmeldelser" "
Bedømmelse på 8 − Udmærket. 15 af i alt 115 anmeldelser" "
Bedømmelse på 6 − Okay. 7 af i alt 115 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 115 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 115 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

9,6/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

MASANORI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
perfect
Overnattede 1 nat i maj 2024
Svar fra Febrian den 21. maj 2024
Dear Mr. Masanori, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Hannan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Service is excellent. Being upgraded to bigger room. The only issue is the area is very noisy. We also can hear banging from the top floor which I believe is a dismantling of event equipment. Other than that service is excellent and great location.
Overnattede 2 nætter i maj 2024
Svar fra Febrian den 13. maj 2024
Dear Ms. Hannan, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

zhi qiang

Overnattede 10 nætter i april 2024
Svar fra Febrian den 24. maj 2024
Dear Mr. Zhi Qiang Zhang, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and helpful staff! Direct access to Pakuwan Mall! Nice Pool and fitness Center! We stay in this hotel every year and will come again!
Overnattede 19 nætter i april 2024
Svar fra Febrian den 2. maj 2024
Dear Mr. Hendry, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Gina, South St. Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Outstanding and very comfortable!
Overnattede 2 nætter i marts 2024
Svar fra Febrian den 1. apr. 2024
Dear Ms Gina, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 Udmærket

Hideyuki

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very good but the price is very high.
Overnattede 1 nat i marts 2024
Svar fra Febrian den 18. mar. 2024
Dear Mr. Hideyuki, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 Udmærket

Yoshihiro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Febrian den 5. mar. 2024
Dear Mr. Yoshihiro, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Liong

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 3 nætter i februar 2024
Svar fra Febrian den 20. feb. 2024
Dear Mr. Liong, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Kim

Overnattede 1 nat i februar 2024
Svar fra Febrian den 13. feb. 2024
Dear Mr. Kim, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

pr.saitout

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So nice hospitality. Good room and clean.
Overnattede 1 nat i februar 2024
Svar fra Febrian den 12. feb. 2024
Dear Mr. pr.saitout, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

ChangRuiChi

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Febrian den 18. jan. 2024
Dear Mr. Chang Rui Chi, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Leng teck

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Febrian den 9. jan. 2024
Dear Mr. Leng teck, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Adrian KimTju

Synes godt om: Faciliteter
by the capabilities of chef M.Hidayat, great gourmet cook, came out to greet people , listened to our opinion, that made my one week stay so memorable, this is the second time that I stayed at Four Points Pakuwon, will stay there again if I am in Surabaya
Overnattede 7 nætter i december 2023
Svar fra Febrian den 9. jan. 2024
Dear Mr. Adrian Kim Tju, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

HYUNWOO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Febrian den 2. jan. 2024
Dear Mr. Hyunwoo, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 Okay

Rafika

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Achmad Syaifudin den 28. dec. 2023
Dear Rafika,On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Four Points by Sheraton Surabaya, Pakuwon Indah.It is always encouraging to hear constructive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.We regret knowing that your stay was not fully satisfying. And I personally have been learning the inconvenience experience you have had which definitely not up to our standard. As you might aware, during the stay my team have been taking any action to recover the experience, however it seems not lead to a positive result for you. Hence, I have sent a personal email to you as an invitation for a better stay experience in the future. Rest assure that we will work on your feedback as a way for us to continuously improve time over time.Please note your feedback will be shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.Best regards, Achmad SyaifudinHotel ManagerFour Points by Sheraton Surabaya, Pakuwon Indah

10/10 Fremragende

BING HAO GILES

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Febrian den 19. dec. 2023
Dear Mr. Bing Hao Giles, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

BING HAO GILES

Overnattede 4 nætter i december 2023
Svar fra Febrian den 19. dec. 2023
Dear Mr. Bing Hao Giles, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

OTA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Febrian den 7. dec. 2023
Dear OTA, Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Paul

Easy access to Pakuwon Mall
Overnattede 4 nætter i november 2023
Svar fra Febrian den 6. dec. 2023
Dear Paul, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Irwan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Febrian den 5. dec. 2023
Dear Mr. Irwan, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Boo Chua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Excellent service from all the staff I have met during my stay. Special mention for Mr. Yoga, the duty manager.
Overnattede 1 nat i november 2023
Svar fra Febrian den 16. nov. 2023
Dear Boo Chua, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfekt! We stayed for 3 weeks! Already planning to come again next year! Direct acces to Mall! Many restaurants and shops! Very friendly and helpful staff!
Overnattede 26 nætter i oktober 2023
Svar fra Febrian den 14. nov. 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

SANG HYUN

Overnattede 1 nat i november 2023
Svar fra Febrian den 9. nov. 2023
Dear Sang Hyun, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Richard

Overnattede 2 nætter i oktober 2023
Svar fra Febrian den 22. nov. 2023
Dear Richard, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
수라바야 비지니스 출장을 위한 최고의 선택
아주 완벽한 하룻밤이었습니다.
Overnattede 1 nat i oktober 2023
Svar fra Febrian den 24. okt. 2023
Thank you for the magnificent review, we are more than happy that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Fremragende

RYUSEI

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
部屋は綺麗で過ごしやすく、かつ朝食も満足でした。 初宿泊でアップグレードして頂いたところもありがたかったです。
Overnattede 2 nætter i oktober 2023
Svar fra Febrian den 23. okt. 2023
Dear Ryusei, Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services and cleanliness of room. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Eric, MISSISSAUGA

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at all faculties are extremely friendly and polite, making the stay a very wonderful experience!
Overnattede 3 nætter i oktober 2023
Svar fra Febrian den 20. okt. 2023
Dear Eric, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
깨끗하고 편안한 분위기의 호텔이었습니다. 직원 분들은 매우 친절하였습니다. 호텔의 헬스장에는 필요한 운동기구가 잘 갖춰져 있고 수영장도 훌륭합니다. 인접 쇼핑몰에서 식사를 하기에도 좋습니다. 다음 출장 시에도 방문할 계획입니다.
Overnattede 2 nætter i oktober 2023
Svar fra Febrian den 16. okt. 2023
Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Hendry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thank you for upgrading me to a spacious room. The included welcome drink and cake was also delicious. Slight downside is that I can hear noises from hallway quite clearly. Not sure if walls/door needs more soundproofing. Overall fantastic stay.
Overnattede 2 nætter i oktober 2023
Svar fra Febrian den 12. okt. 2023
Dear Hendry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

8/10 Udmærket

Yong Ting

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Minor need to be fix but hope to visit again
Overnattede 8 nætter i september 2023
Svar fra Febrian den 2. okt. 2023
Dear Yong Ting , Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Chang Ming, Carey

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service and i totally enjoyed my stay!
Overnattede 1 nat i september 2023
Svar fra Febi Febrian den 22. sep. 2023
Dear Chang Ming, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

William Mallory

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was perfect for my business meetings and an easy ride from the airport. From the front desk to everyone we engaged with at the hotel, they were so friendly and made us genuinely feel welcomed. The accommodations and food were incredible. Being attached to the shopping center/mall also gave us a chance to browse with ease of walking. Great experience!!
Svar fra Febi Febrian den 20. sep. 2023
Dear William Mallory, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

HITOSHI

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Especially the view from the bar was the best.
Overnattede 2 nætter i september 2023
Svar fra Febi Febrian den 19. sep. 2023
Dear Hitoshi, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Imam Fajri

Overnattede 2 nætter i september 2023
Svar fra Febi Febrian den 15. sep. 2023
Dear Imam Fajri, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 Fremragende

Ishak Yonathan

Overnattede 2 nætter i august 2023
Svar fra Febi Febrian den 6. sep. 2023
Dear Ishak Yonathan, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Fremragende

LI

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent hotel with clean room. staff are friendly and nice, they take care of guests , environment is convenient.
Overnattede 3 nætter i august 2023
Svar fra Febi Febrian den 21. aug. 2023
Dear LI, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Fremragende

Mia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing birthday stay for my mum
Four points team always goes above and beyond. We booked a stay to celebrate my mum's birthday and they made it so special, from the birthday decoration in the room when we checked it to a birthday cake. Thank you! My mum is so happy
Overnattede 1 nat i august 2023
Svar fra Febi Febrian den 21. aug. 2023
Dear Mia, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Suraiya Haneem

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Near to shopping mall.
Overnattede 4 nætter i august 2023
Svar fra Febi Febrian den 10. aug. 2023
Dear Suraiya Haneem, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 Okay

MEI CHU

Overnattede 2 nætter i juni 2023
Svar fra Febi Febrian den 21. jul. 2023
Dear Mei Chu, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 Fremragende

MEI CHU

Overnattede 1 nat i juni 2023
Svar fra Febi Febrian den 21. jul. 2023
Dear Mei Chu, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Fremragende

Shaoju, JIAXING

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very good hotel
Overnattede 1 nat i juli 2023
Svar fra Febi Febrian den 3. jul. 2023
Dear Shaoju, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

6/10 Okay

VIJAY

Overnattede 1 nat i juni 2023
Svar fra Febi Febrian den 23. jun. 2023
Dear Vijay, Salam dari Surabaya! Terima kasih atas ulasannya yang berharga, kami sangat senang Anda senang tinggal bersama kami terutama layanan rekanan, kebersihan, dan tim di restoran kami. Kami tunggu kedatangan Anda kembali di Surabaya!

8/10 Udmærket

Hendiono

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2023
Svar fra Febi Febrian den 23. jun. 2023
Dear Hendiono, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

8/10 Udmærket

Hendiono

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing..
Lokasi strategis krn nempel dengan mall, kamar bersih, nyaman, makanannya mantabb, varian banyak, bisa pesen indomie buat yg suka.. overall mantab..
Overnattede 2 nætter i juni 2023
Svar fra Febi Febrian den 23. jun. 2023
Dear Hendiono, Salam hangat dari Surabaya! Terima kasih atas ulasan Anda yang berharga, kami sangat senang Anda menikmati masa staycation bersama kami terutama layanan rekanan, kebersihan, dan tim di restoran kami. Kami tunggu kedatangan Anda kembali di Surabaya!

10/10 Fremragende

Daniel

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First and foremost this hotel is located in a very convenient location for access to shops and restaurants in the connecting Pakuwan Mall (Indonesia's largest mall). I travelled with a family with two small children and it was overall very convenient to get groceries, take the kids to the playground, or go out for dinner / lunch. The hotel itself has a modern and clean feel (at time of writing) and the room are well designed, spacious, with large windows with a great view. But I'm giving this hotel a high rating especially because of the positive attitude the staff had towards customer service. I feel like the staff were given autonomy to be their most friendly and helpful they could be. Want to say thanks in particular to Jennifer (Reception), Arnold, Habib, Bima, Ikhlas, Amir and Diah at the restaurant at breakfast time, (actually everyone was very helpful and professional, but we interacted with these the most). The food at the breakfast was really good as well with so many options. So all I would say is, keep doing what you are doing, and please don't let the hotel fall into disrepair or give up on the positive staff working culture.
Overnattede 4 nætter i juni 2023
Svar fra Febi Febrian den 15. jun. 2023
Dear Daniel, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Access to the mall for dining and shopping
Overnattede 4 nætter i maj 2023
Svar fra Febi Febrian den 2. jun. 2023
Dear Paul, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Lynn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Memorable stay at Four Points Sheraton Pakumon
Nice location with Pakumon mall besides! Very clean and comfortable room.. Definitely my place to stay on my next trip in Surabaya.
Overnattede 4 nætter i maj 2023
Svar fra Febi Febrian den 15. maj 2023
Dear Lynn, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Hotel! Direkter Zugang zur Mall! Sehr freundliches Personal! Schöner Pool! Großer sauberer Fitnessbereich!
Overnattede 7 nætter i marts 2023
Svar fra Febi Febrian den 3. apr. 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!

10/10 Fremragende

hoonseob

Overnattede 1 nat i marts 2023
Svar fra Febi Febrian den 4. apr. 2023
Dear Hoonseob, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us. We are looking forward to welcoming you back here in Surabaya! Best regards,Four Points by Sheraton Surabaya, Pakuwon Indah's team

10/10 Fremragende

Henry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Zimmer! Direkter Zugang zur Mall! Freundliches Personal! Die Klimaanlage im Hotel ist extrem kalt! Etwas zu kalt in Lobby, Flur, Aufzug!
Overnattede 7 nætter i marts 2023
Svar fra Four Points by Sheraton Surabaya, Pakuwon Indah den 31. mar. 2023
Dear Henry, Greetings from Surabaya! Thank you for the valuable review, we are delighted that you had a great stay with us especially our associate's services, cleanliness, and location. We are looking forward to welcoming you back here in Surabaya!