Hoteller i Sugpon

"Beautiful location and the room rate is reasonable. We’re coming back again."

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"The staff was great."

"No door or curtain at the shower so it was always flooding the bathroom and no hooks or shelves anywhere to put things. Aircon was good and cold."

"Customer service was outstanding! We mentioned that our first room had an unpleasant smell, and the staff addressed the issue immediately. They even upgraded us to one of the nicest suites we’ve ever stayed in, which made our experience even more special. The hotel was clean and well-maintained, and the breakfast featured delicious, traditional Filipino dishes. Every staff member we encountered was friendly, attentive, and genuinely welcoming. Overall, we had a wonderful stay and truly enjoyed...

"Staff was very helpful and accommodating. Can use a mini fridge for the rooms."

"All good service.place is good.staff are good. Overall excellent,…"

"Room was very clean, staff are friendly, courteous and always available to help."

"Great experience, 1st time staying here, recommended by my Sister. Love the less crowd and cleanliness. Also great because parking was easy."

"Great"

"Breakfast was not good. Coffee was terrible. Very limited choices"

"Everything was great, except the room had a smell to it. Probably plumbing issues, where it smells like sewer."

"Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive."

"The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all."