Hoteller i Sugpon

"Cell phone wifi was good in place of tv. Convenient downtown location"

"Good location but the bathroom is dirty with some molds around the toilet bowl and shower, no hot water."

"Worth every money you will spend on the resort. Staffs are also very kind"

"The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all."

"Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. "

"Room was very clean, staff are friendly, courteous and always available to help."

"There was a smell in the room that smelled like. A. Open swege pipe thats not been plugged. B. Fish 3 days old. They can not fix it. It stayed with us for 3 days during our stay. Its obvious they tried to mask it on 1 day with air freshners. I recommend avoiding if you can."

"The staff was great."

"Friendly "

"We were greeted nicely when we arrived. However, the room we had on our first night was very disappointing. The shower drain didn’t drain properly, so it flooded in the washroom. It took the staff 10 minutes just to get all the water down the drain (if this is an issue to you, avoid Room 307). This next issue made me furious. As I was about to get in bed after taking a shower, I lifted the duvet and found a thumbtack facing up. I immediately took pictures of it (attached to this review). I...

"Issue with our booked room. We didn’t get customer satisfaction but disappointment "

"The staff were all very friendly and helpful. The room was a good size. The bed was very comfortable. The restaurant was very nice and had several options for each meal. The location was very close to Wright Park, The Mansion, and the Botanical Gardens. All must see destinations."