Hoteller nær Sugarlands Distilling Company

"This hotel was beautiful. The entire staff was helpful and nice, from the valet to the front desk, to the maintenance. They all greeted us throughout our stay even though we didn't use the valet or maintenance. We didn't see a use for the valet because parking was easy. But that keeps your car in the front of the hotel if you plan to leave a lot. The hotel is in such a great location we walked everywhere. We ate twice at the Blue Moose which is the hotel's restaurant and their wings were...

"Everything was great, except of the AC unit. It was very difficult to work."

"The staff were friendly and it was pretty clean. They had a pretty small fridge in the room that could keep very few things. The bathroom was very tiny. The room was fairly clean. Kept finding long black hairs everywhere. It was really hot in the room even when the air was turned to the lowest setting. I would definitely bring my own drinks and snacks while staying here because the vending machine prices were outrageous but over all it was an okay place to stay for a couple nights. The room we...

"Okay sted, små værelser og utrolig bløde madrasser, troede først det var en vandseng. "

"Amazing hotel! Great location, clean, walking distance to the hot spots, nice rooftop and affordable! You can tell it’s new!"

"Walkable to downtown area which is a big plus since traffic and parking in the area are always bumper to bumper and pricey, respectively. Friendly and helpful staff with a nice welcome gift of some waters. Great breakfast selection with made to order omelets. Lazy river could benefit from cleaning and an update to the 3 inner tubes that were on their last legs, though overall great property. And while not a characteristic of the hotel specifically, it was both thrilling and frightening to see...

"Fint hotel med central beliggenhed i byen og tæt på gode vandreruter i Great Smokey Mountain. Fine store værelser til en familie på 4. Skuffende morgenmad, hvor alt var plastic og engangsservice samt et meget lille pool område. "

"WOW! This is an incredible place to stay. Not only a beautiful location, but the level of hospitality here is top-tier. They greet you upon arrival and show you to your room. Offer to help with EVERYTHING! It is truly an experience unlike any other resort/hotel I have stayed at. You truly feel cared about and valued. Food is amazing in the Heirloom room, and service is just as amazing. Sitting out on our patio (overlooking the river) and reading was my favorite. Listening to the water was...

"The hotel is off the main road through Gatlinburg. The surrounding area was remarkably quiet, despite the ongoing construction across the street. We walked to and from the hotel to the Aquarium, about 15 minutes. The park was easily accessible from this hotel. The hotel was very clean, the staff was courteous, and breakfast was the typical hotel fare. I would definitely stay here again."

"The cleaning staff did not restock the coffee supplies."

"clean have breakfast"

"The location is absolutely amazing! It was very clean and the staff was very helpful. We enjoyed everything about our stay. If you’re expecting a really big breakfast, that is the one thing you will not find. Parking is very pricey in downtown Gatlinburg and staying at this resort allows you to park for free. That alone is worth staying at this resort."

"!"

"They need to let you know up front before booking that there is a $16 + a night parking fee. That’s is enough to make me look for a different place to stay"

"Stayed with my family for a weekend. Had a lot of fun from swimming in the pool needed to be cleaned in some areas but had fun going down the slide to relaxing in the jacuzzi. To taking the trolly to town to seeing baby cubs outside the hotel."

"Super convenient, friendly staff. Room was very clean, bed was comfortable. Parking can get full at check in time. Will definitely stay there again."

"The staff was very knowledgeable and helpful, every part of the place was clean and there was plenty of parking."

"Stille og hyggelig plads. Sengene er forfærdelige at ligge i, både i længde og ift. madrasser"