Hoteller i Sugar Bush Knolls

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Very nice facility. Great rooms. Great staff."

"Clean, well run, conveniently located and reasonably priced."

"Loved it. I even played one of the three pianos in the parlor -- it was a fine instrument."

"Rude staff"

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"Friendly staff, not the best motel but not the worst. My Tv remote didn’t work but that’s about my only complaint."

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"Parking safe and easy"

"Great location"

"Updated and clean! Just as nice as a hotel twice its price!"

"This place was so gross and not well-maintained. Breakfast tasted awful. Location was scary. Smell of weed in the elevators. The only upside was the pool and hot tub. Do not stay here."

"Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁"

"My 1st time staying with this chain,but I definitely will be returning.the room was very clean,they offer buffet style snacks(pulled pork sandwiches,hot dogs,nachos,etc.)on Saturdays from 5:30-7:30 at the establishment i stayed at.but i also appreciate the customer service,they pay attention to detail.but if you never stayed with this chain before,give them a try you won't be disappointed"

"The usual, consistent quality"

"It was the cheapest place to stay in the area; but next time I’ll pay extra to have a cleaner place. "

"The staff was friendly, polite and attentive. It was a very pleasant place to stay for our weekend plans and would return if needed. "