Hoteller i Sugar Bush Knolls

"cute inn and tavern"

"Our stay was great because it was clean and staff was friendly and professional. The area seemed to be suburbanize (landscape was rural with some areas pristine and serene!) The pool was clean and temperature was perfect! The only fault I saw was the water line on the bathroom door. My husband thought they may have had a flood in the past, but it didn't interfere with the cleanliness of our room/bathroom. Yes, we will stay here when we return to visit the family!"

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"I did feel like safety was a big concern here and they did well with that. However I feel like they don’t trust the guests and maybe there’s reasons why. But I had to ask for ice and the desk guy had to get it. It was like a clump of chizzled ice that really did no good for me. There was absolutely nothing at the breakfast I could eat. On. Good note, the room was clean."

"Amazing hotel, newly renovated Not bad breakfast Good rooms Very nice staff"

"Loved it. I even played one of the three pianos in the parlor -- it was a fine instrument."

"Upon check in, I was given a room with a malfunctioning AC, I spoke with the gentleman at the desk and recieved a new room without issue after his attempt to fix the unit didn't work and resetting the unit a few more times myself didn't get it to stay on. Overall, It's what you'd expect of a Days Inn near Akron. Good enough for a night or two, property in relatively good shape but definitely still has the same characters and abandoned vehicles you'd find at any other urban days inn. Overall...

"Very clean and friendly personnel."

"Unclean room, sticky all over, breakfast is like scam, just a cofee and some donnutes left on tbe table. Over all not a good place to stay."

"All around pleasant experience. Will stay here again when I am back in town."

"Breakfast wasn’t free"

"Clean room and helpful staff. Plenty of parking and seemed safe. Breakfast good. Room okay but walls thin and husband slept poorly due to mattress. Could use new flooring in elevator and entry area"

"Staff was amazing, made the stay that much better….Got the speak with the GM, he helped with an issue I had…."

"Maid service only provided on 3rd day of stay and this was not readily made known to guests. Bathtub had mold under a shelf between the tub and the fiberglass wall. Woman on the staff handling breakfast was very friendly and helpful."

"breakfast was rather sparse, not many choices, and the service at the fromnt desk was great when I came, but then my card stopped working, and when I had to go to the desk therewas no one there. They sseem to be understaffed. Twice I waited 15-20 minutes just to get my card to my room re-activated. The room istself was cleand and staff friendly but those wait times..........terrible."

"The hotel looked run down and smelled bad. Room door didn’t function properly. Laundry room was disgustingl. Room appeared clean but hair still in shower. Fridge felt as if it was going to tip over. It was very wobbly.ice bucket looked dirty"

"Easy check-in. Nice room adequate breakfast."

"It was nice to enter a clean room and have Dove shampoo/conditioner and soap -- it smells good. In addition, the towels had a more fresh smell instead of the typical hotel towel smell (if you know what I mean)???"