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Anmeldelser af The Welcombe Hotel, BW Premier Collection

4 out of 5
The Welcombe Hotel, BW Premier Collection
Warwick Road, Stratford-upon-Avon, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 486 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 308 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 114 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 48 af i alt 1005 anmeldelser" "

8,6/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Konnerup

Rejste med familie
Ikke børnevenligt. Pool er kun åben i begrænset tidsrum for børn. Sauna og spabad må ikke benyttes af børn.
Overnattede 1 nat i juli 2023

8/10 Udmærket

Susanne, Virum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Perfect for a weekend in the MAIN building
What an amazing place! The main building simply stunning with high ceilings and a beautiful view over the park, golf course and valley. BUT We came as a family of 3 and unfortunately got a suite (The Hamlet) that was for wheelchair use. It meant a lot of amenities were left out such as a shower curtain which meant a soaked floor and since you didn't have anywhere to put your toiletries the got wet as well. No bedlamps but a harsh light from the ceiling and cramped space for one bedside since there needed to be room for a possible wheelchair... It seemed the reception didn't know we came 3 because only towels for 2 and no bedding for third person on sofa sleeper. Had to call late at night for bedding and then only got a sheet. Be sure also to get more than one key for the room because if one stay behind in the apartment and the other leaves and locks the door you're not able to open it from inside! Avoid the expensive breakfast buffet with greasy, soggy food and dry hard bread. Go to nearby Stratford and enjoy a perfect breakfast at Hobsons instead:) After all negative said be sure to stay in the main building. Dinner and desserts are great and you can't really beat the setting. Be sure also to enjoy the bar at night. We did every night.

8/10 Udmærket

Hilary

Rejste med partner
Synes godt om: Rengøring
The building is tired , stair carpet threadbare. A shame as it’s a beautiful building. Needs TLC. We found the staff ok but inexperienced, they need more training. Our room was clean and comfortable. Gardens stunning. At breakfast there was a lot of people without food as they said they had run out.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Megan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is a rural golf resort with very reasonable room prices. Lovely park like surroundings and gardens. Standard rooms had everything necessary including bottled water. 2 dining options, formal and casual bar meals. Bar meals were very nice. Had a table at the window with great views of the formal gardens and part of the golf course. The hotel is within a stately country manor, so while it was not an issue, there was no lift, and outside access doors were locked.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Daniel

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely beautiful spa and grounds
Overnattede 2 nætter i maj 2024

4/10 Dårligt

carl

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Room advertised was not available so moved to a different room that wasn’t the same standard as what was booked. Hotel asked us what exactly we wanted to which we replied what we booked. Hotel blamed Expedia for advertising the wrong room
Overnattede 1 nat i maj 2024

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Lovely staff especially Alyssa & Tristram on reception
Overnattede 1 nat i maj 2024

10/10 Fremragende

Margaret

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Fine
Overnattede 1 nat i maj 2024

8/10 Udmærket

Terence

Synes godt om: Rengøring
Overnattede 1 nat i april 2024

10/10 Fremragende

David, Sarasota

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Jacob

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Brilliant stay, very welcoming service with every question and ask seen to rather quickly. Hotel is slightly out of Stratford which requires you to drive into the town centre which isn’t a major drama, but that coupled with road closures meant a 25 min delay in the drive back from the busy area of Stratford, which isn’t the hotels fault but is something to consider upon booking. The spa facilities which are included in the booking are top of the line and the very reason I selected this hotel, saunas and steam rooms as well as an indoor and outdoor hot tub made the stay truly worth it. The food and drinks on site at the hotel were very expensive so I recommend going into Stratford to eat and drink at a many number of nice restaurants and bars. Overall very nice stay and I would highly recommend it to couples planning a short get away.
Overnattede 1 nat i april 2024

10/10 Fremragende

Tracey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
4 of us had a fabulous stay at this beautiful hotel. The setting and gardens were amazing. The staff were very welcoming and I phoned in advance to request the Jane Room as it was my sisters birthday who’s name is Jane and the lady I spoke to was very accommodating. (I had read a previous review where a guest had stayed in this suite) My sister said it was a lovely room and a thoughtful touch. Our room was lovely, but a bit dated and tired in places, as was the rest of the hotel, but this didn’t detract from the wonderful stay we had. We ate in the restaurant in the evening and the food was plentiful and tasty, but nothing special. However, we will definitely return.
Overnattede 1 nat i april 2024

10/10 Fremragende

Andy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Opted for a short notice night away We knew the weather wasn’t going to be great, so we were looking for somewhere with a spa Has to be said, this is a lovely hotel with a fantastic spa Cracking value too The room was far better than I was expecting We will be back
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Leonard, Wallingford

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
A completely disappointing experience. The entire place is past due for a total renovation, displaying clear signs of tiredness. The rooms are ok, but lack the attention to detail that they should have. The restaurant is atrocious, offering a mediocre selection, setting itself low standards and failing to achieve those. The spa, while functional, is also tired and needing redecoration. Ignore the claim of this being part of a “Premier Collection”: it is an unloved, three-star establishment at best, despite being in an impressive former family seat in lovely surrounds. I regret having booked this stay for should have been a happy celebration of a significant wedding anniversary.
Overnattede 1 nat i april 2024

8/10 Udmærket

Sean

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Good value for multiple rooms.

8/10 Udmærket

simon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Hotel was ok..room was large but a little tired. The bathroom seemed to have a problem with the plumbing and was a bit smelly . Only view was ove the bins .
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Dr Hsueh-Han

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were thrilled and amazed by how pretty the hotel and landscapig were. Staff were very friendly and services from checking in to dining were excellent. With special thanks to Alisa, she had made our stay unforgettable.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jane

Overnattede 1 nat i marts 2024

8/10 Udmærket

Takahiro

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Chris

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Second time here, we returned to have a garden view to enhance our experience. We booked a garden view on expedia arrived and no garden view? this was down to expedia! The staff went above and beyond to alleviate our initial disappointment. We had a great experience, lovely setting and wonderful staff, shame about the view.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nizar

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Top
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

kate

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely stay , great spa would definitely return
Overnattede 1 nat i februar 2024

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

6/10 Okay

Hazel

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel is quite dated but this is made up for by helpful staff
Overnattede 2 nætter i januar 2024

8/10 Udmærket

Adam

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i januar 2024

10/10 Fremragende

David

Great place
Overnattede 1 nat i januar 2024

10/10 Fremragende

Tom

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bath plug didn’t work but the room and it’s athletics was brilliant
Overnattede 1 nat i januar 2024

6/10 Okay

Michael

Overnattede 1 nat i januar 2024

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and grounds. First visit and only stayed one night but will be back. Hotel was good value and enjoyed the restaurant and breakfast. Would appreciate lit signage at the hotel entrance (from both directions). We arrived at night, in the rain and a busy road so loads of oncoming car headlights. This made seeing the turn-off difficult. There is a lit sign for the golf club and chalets.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Heather

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, immaculately clean. Helpful and friendly staff. Room was very spacious and comfortable. Spa/Pool area relaxing. Only a couple of minor issues - bathtub plug didn't work properly so water kept draining. Buffet style breakfast -food was a bit overcooked(bacon &fried eggs) Other than that it was a lovely, peaceful hotel to dteybin with lovely surroundings.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Mrs JMD

Overnattede 1 nat i december 2023

4/10 Dårligt

Rebecca

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Underwhelming
Overall very disappointed, so looking forward to going here but it fell way short of our expectations. Beautiful building that hasn't been made the most of. Complete lack of information, no explanation regarding how breakfast works, where to go in the spa, there is no room service menu in the room, no information on treatments available. Lovely pool but no cleaners in sight, people were leaving bottles around the pool and in the changing room someone had even left an apple core in the lancarium(?) We had room service the first night after googling the bar menu, the pizza was burnt to a crisp but after an hour of waiting we were starving. Went to the bar our second night, unfortunately no vegetarian burger so pizza again, just as blackened as the first night. Our room was in the furtherest wing possible and down 2 flights of stairs but there was no offer of help with any luggage. Our tea and milks weren't refreshed for the second night. Lots of small things that spoiled what should have been a nice break. Will not be back.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023

8/10 Udmærket

susanne

Overnattede 1 nat i december 2023

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A fine Welcombe!
Room clean & tidy. Food and drink excellent. Checking in & out was efficient. Staff helpful and friendly.
Overnattede 1 nat i december 2023

10/10 Fremragende

Matthew

Rejste med familie, Rejste med familie og småbørn
Overnattede 1 nat i december 2023

10/10 Fremragende

Alexandra

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have driven by this hotel for years and finally got to stay. Absolutely fabulous. We will be back for longer.
Overnattede 1 nat i december 2023

8/10 Udmærket

Ariel

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Good overall
Gorgeous historic building which was magical to stay in during Christmastime. The staff in the whole were great, especially the wonderful restaurant staff. The spa had good facilities but is a little tired and could have been a lot cleaner and the changing rooms need refurbishing desperately. Food was great, bed very comfy but again the room whilst clean was a bit tired and could do with some TLC. The building itself is wonderful and I’d stay there again
Overnattede 1 nat i december 2023

6/10 Okay

Mary

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023

10/10 Fremragende

sera, Rainham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, tired in some places and some rooms in need of refurbishment but this doesn’t distract from the beauty of the building in any way, we had a fantastic two nights stay, all the staff were really friendly, polite and helpful. We only ate breakfast and dessert which were both of good quality ( fruit salad not the best) and plentiful. Wouldn’t hesitate to recommend or stay here again if in the area.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Dudley

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

A

Overnattede 2 nætter i december 2023

8/10 Udmærket

leslie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good but missing attention to some details
Great value and good parkland location just a few mins from stratford. Reception & bar staff were great. Let down a little by lack of detail in room prep - had to ask for soap & some bedding - while sofa bed was missing the cushion base. Bar meals were fine. The atmosphere was relaxing but would have been even better if the lounge & bar areas had real fires.
Overnattede 4 nætter i december 2023

2/10 Forfærdeligt

kelly

Overnattede 1 nat i december 2023

10/10 Fremragende

Philip

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel.
Very good hotel close to Stratford. Staff were excellent.
Overnattede 2 nætter i november 2023
Svar fra Reservations den 5. dec. 2023
Thank you so much for your great feedback, we do hope you can come to visit again.

8/10 Udmærket

David

Overnattede 1 nat i november 2023
Svar fra Welcombe den 5. dec. 2023
Thank you very much for the positive feedback, we do hope to welcome you back to the hotel in future

6/10 Okay

Emma

Synes godt om: Rengøring
Overnattede 2 nætter i november 2023
Svar fra Welcombe den 5. dec. 2023
We do hope you had a great stay with us, your feedback is valuable to us.

8/10 Udmærket

Marie

Synes godt om: Service og personale
Lovely surrounding and friendly staff. However the rooms where shabby and the bathroom wallpaper was all stained.
Overnattede 1 nat i november 2023
Svar fra Reservations den 5. dec. 2023
Hello Marie,Thank you for your feedback. We are expecting a full refurb early next year which will give the hotel a massive face lift, we do hope you will be able to come back and see all the new and exciting changes. Once again we really do appreciate your comments.

6/10 Okay

Andy

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Weekend break
Room was large with a big bathroom radiators were turned off when we got in the room and it was cold. Damp stains on the ceiling bed was comfortable drinks very expensive breakfast was quite nice but they give you small plates obviously to limit portion sizes and I noticed some of the pastries were not getting put out when the tray was empty, the hotel just looked tired. Swimming pool was a nice size but again cold. Parking can be tricky so try and get there early.
Overnattede 2 nætter i oktober 2023
Svar fra Reservations den 5. dec. 2023
Dear Andy,Thank you so much for your feedback, the hotel will be going through a full refurbishment in the next year, hopefully you will be able to visit us then. Thank you again.