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Anmeldelser af Hotel Du Vin Stratford Upon Avon

4 out of 5
Hotel Du Vin Stratford Upon Avon
7-8 Rother St, Stratford-upon-Avon, England

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 723 af i alt 914 anmeldelser" "
Bedømmelse på 8 − Udmærket. 147 af i alt 914 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 914 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 914 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 914 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Erling Aabye

Fin beliggenhed og god komfort
Dejligt hotel med god atmosfære.
Overnattede 2 nætter i august 2018

10/10 Fremragende

Jack

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Just a very elegant hotel and lovely breakfast.
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 19. maj 2024
Dear Jack,Thank you very much for you recent stay with us, and for your lovely feedback! We're glad to read that you had a lovely breakfast and look forward to welcoming you again soon.Warm regards

10/10 Fremragende

Claire, Whitchurch

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very warm welcome - very clean and comfortable
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 5. maj 2024
Dear Claire,Thank you very much for your recent stay with us, and for your feedback! We're glad to read that there was a nice welcome. We look forward to welcoming you again soon!Kind regards

8/10 Udmærket

Dennis

Overnattede 2 nætter i april 2024
Svar fra Reception Team den 16. maj 2024
Dear Dennis,Thank you for your stay, and for your feedback. We hope to welcome you again soon.Kind regards

10/10 Fremragende

Tamara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Reception Team den 27. apr. 2024
Dear Tamara,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Ana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Spotless. Beautiful rooms, welcoming staff. Good value for money, particularly considering the alternatives in Stratford-upon-Avon. Naming the rooms after wine producers, instead of numbers, it is a nice touch given the name of the hotel. Highly recommended.
Overnattede 1 nat i april 2024
Svar fra Reception Team den 14. apr. 2024
Dear Ana ,Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that you enjoyed your stay with us. We look forward in welcoming you back again soon. Kind regards,

10/10 Fremragende

Tanya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reception Team den 15. apr. 2024
Dear Tanya,Thank you very much for your recent stay with us, and for your fabulous feedback! We're glad you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Andrew

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed Hotel Du Vin in Stratford Upon Avon. The staff were lovely, the hotel very pleasant, clean and quiet. It felt safe due to only being able to access the upper floors with your security card. I was a bit delayed in getting back for my dinner (9pm) and the staff were very accommodating of this. The breakfast was very tasty and well made. All the staff I interacted with were pleasant and helpful.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 5. mar. 2024
Dear Andrew,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad to read that you enjoyed your stay and will pass on your feedback, particularly to our bistro teams.We look forward to welcoming you again soon.

4/10 Dårligt

Davor

Rejste med partner
Our room had unpleasant smell and the sink in the bathroom was blocked. We reported that but no action was taken and we were not offered a different room. A very limited choice of food for breakfast, no plain yogurt or cheese, undercooked croissants and green bananas. Staff generally cold and uninterested. After reading reviews our expectations were high. Won’t be staying there again.
Overnattede 1 nat i marts 2024
Svar fra Laszlo Lango Deputy General Manager den 5. mar. 2024
Dear Davor,Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you encountered during your stay.I sincerely apologize that your concerns were not fixed promptly although the Duty Manager went to the room to try to fix the sink's slow drainage.We are also disappointed to learn about your experience with the staff and the breakfast selection. We strive to provide a warm and welcoming environment for all our guests and offer a diverse breakfast menu. We will share your feedback with the relevant teams to identify areas for improvement.Thank you again for bringing these matters to our attention.Kind Regards,Laszlo

10/10 Fremragende

Chris

Rejste med partner
Everything was great
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 2. mar. 2024
Dear Chris,Thank you very much for your recent stay with us, and for your feedback! We're glad to read that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Nigel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and fantastic facilities
Overnattede 1 nat i februar 2024
Svar fra Giorgia den 29. feb. 2024
Dear Nigel, Thank you for your feedback.

10/10 Fremragende

Julie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful immaculate room. Luxury toiletries and hospitality tray. Central to all amenities.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 27. feb. 2024
Dear Julie,Thank you very much for your recent stay with us, and for your fantastic feedback! We're glad to read that you had a nice time and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

A

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 27. feb. 2024
Dear A,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Gary

Overnattede 1 nat i februar 2024
Svar fra Reception Team den 16. feb. 2024
Dear Gary,Thank you for your recent stay with us, and for your lovely feedback! We're glad that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Linda, Silver Spring

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Charming and an amazing staff. The people in reception helped us book cabs for theatre (I have limited mobility) and helped arrange car service to Heathrow when we wanted to change our plans. Mary, in the dining room, for breakfast and lunch, is a hoot and very sweet. Okay, so the guest elevator broke down, they had no problem taking me up and down the service elevator, which was closer to our room anyway.
Overnattede 2 nætter i februar 2024
Svar fra Reception team. den 10. feb. 2024
Dear Linda, Thank you very much for taking the time to leave us a review, we are delighted that you've enjoyed your stay with us. We hope to welcome you back in the future. Kind regards,

10/10 Fremragende

Johan

Forretningsrejsende
Overnattede 4 nætter i januar 2024
Svar fra Reception team den 3. feb. 2024
Good afternoon Johan, thank you for your feedback, we are looking forward to welcoming you back in the future. Kind regards.

10/10 Fremragende

Vincent

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful team and place
It's a very nice place... And most of all, I've been impressed by the kindness of the whole team! Thank you, Laura, Max, Mary, and those whom I don't know the name!
Overnattede 2 nætter i januar 2024
Svar fra Reception Team den 4. feb. 2024
Dear Vincent,Thank you very much for your recent stay with us, and for your lovely feedback! We'll let everybody know that you were impressed with their kindness and we look forward to welcoming you again soon.Warm regards

10/10 Fremragende

Howard

Overnattede 1 nat i februar 2024
Svar fra Reception team den 3. feb. 2024
Good afternoon Howard, thank you for your feedback, we are looking forward to welcoming you back in the future. Kind regards.

10/10 Fremragende

Tamsyn

Overnattede 1 nat i januar 2024
Svar fra Reception Team den 20. mar. 2024
Dear Tamsyn,Thank you very much for your recent stay with us, and for your feedback! We're glad that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Julie

Overnattede 1 nat i januar 2024
Svar fra Giorgia den 31. jan. 2024
Thank you for your feedback

2/10 Forfærdeligt

James and Diana

Synes ikke om: Service og personale
Overnattede 1 nat i januar 2024
Svar fra Giorgia den 30. jan. 2024
Dear James & Diana, Thank you for your feedback. I would you like to know more about your stay. please email receptionmgr.stratford@hotelduvin.com

10/10 Fremragende

Parul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 21. jan. 2024
Dear Parul,Thank you very much for your recent stay with us, and for your lovely feedback! We look forward to welcoming you again soon.Kind regards

8/10 Udmærket

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is quite a stylish place. It's certainly secure with key card access to upper floors. Room was spacious. Bed was a little soft for my taste. There was a good choice of cooked options for breakfast - certainly more than the usual 'full English'. We'd certainly stay here again.
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 21. jan. 2024
Dear Anthony,Thank you for your recent stay with us, and for your lovely feedback! We're glad to read that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Anthony

Overnattede 1 nat i januar 2024
Svar fra Reception Team den 21. jan. 2024
Dear Anthony,Thank you very much for your recent stay with us, and for your fantastic feedback! We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
2nd time we’ve stayed at this excellent Hotel in a great location in the centre of Stratford. We’ll be back
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 12. jan. 2024
Dear Andrew,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad to read that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Reception Team den 12. jan. 2024
Dear Amanda,Thank you very much for your recent stay with us, and for your lovely feedback! We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Michael

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Michael,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad to read that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

8/10 Udmærket

Shaun

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Breakfast was fantastic. Staff very professional
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Shaun,Thank you for your recent stay with us, and for your feedback. We're glad to read that you enjoyed your breakfast and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

kim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely loved my stay, so relaxing
Overnattede 2 nætter i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Kim,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad to read that you had a relaxing stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Andrew

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A great stay, and a really good winter price for a fantastic room.
Overnattede 2 nætter i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Andrew,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad to read that you enjoyed your stay and look forward to welcoming you again soon.Kind regards

6/10 Okay

Selma

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really beautiful hotel but unfortunately it was let down by a few things. When we arrived we parked in one of the allotted bays for hotel guests, we were checked in by the receptionist who was abrupt and stuck up, she asked us where we had parked and we were told we had to move as those spaces had been reserved by other guests who were out visiting family and friends. I’m sorry but I am a paying customer and if you leave your parking space that’s not my issue. We had to then search for a tiny space in the local car park and paid £15 for the privilege. We paid extra for a balcony room and when we went onto the balcony we were overlooking the Police Station car park, so I wouldn’t recommend bothering with an upgrade. We didn’t eat in the restaurant, but had drinks in the bar, the service in here was fantastic. Friendly and efficient member of staff and he was on his own and the bar got quite busy. We had breakfast the next morning because I thought it was included but it wasn’t, £44 for poached egg on toast and a full English, such a rip off. Would highly recommend two restaurants that are close by, Turquoise Kitchen is a stunning Turkish restaurant, fantastic service and excellent food. We also ate at Loxleys, beautiful building with fantastic service and amazing food. Wouldn’t stay at this hotel again though, feel it has a lot of potential but it’s trying to be something it’s not.
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Selma,Thank you for your recent stay with us, and for your feedback. We will pass all your comments on to the relevant departments.Kind regards

8/10 Udmærket

kerry

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
It was a pleasant stay, but we were unable to take advantage of the roll top bath as there was only lukewarm water available for the bath. The shower however had water as hot as you wanted. We did let them know but it was the same the following day. Also there was a problem with little flies in the room.
Overnattede 2 nætter i januar 2024
Svar fra Reception Team den 11. jan. 2024
Dear Kerry,Thank you for your recent stay with us, and for your feedback. We sincerely apologise that you were unable to take advantage of the roll-top bath during your stay, and that you experienced an issue with flies in the room. Both of these pieces of feedback have been passed to our maintenance team.We hope to welcome you again soon.

10/10 Fremragende

ANITA

Overnattede 1 nat i december 2023
Svar fra Reception Team den 23. dec. 2023
Dear Anita,Thank you for your recent stay with us, and for your feedback. We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Reception Team den 23. dec. 2023
Dear Richard,Thank you for your recent stay with us, and for your feedback. We look forward to welcoming you again soon.Kind regards

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Reception Team den 15. dec. 2023
Dear David,Thank you for your recent stay with us, and for your feedback. We look forward to welcoming you again soon.Kind regards

8/10 Udmærket

Richard

Overnattede 1 nat i december 2023
Svar fra Reception Team den 15. dec. 2023
Dear Richard,Thank you for your recent stay with us, and for your feedback. We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Martin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect location for Stratford on Avon Christmas market. Lovely room and great breakfast.
Overnattede 1 nat i december 2023
Svar fra Reception team den 10. dec. 2023
Thank you for your lovely review, we are happy to hear you have enjoyed your stay! We are looking forward to welcome you back soon. Kind regards

10/10 Fremragende

Helen, Swansea

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel in excellent location.
Overnattede 1 nat i december 2023
Svar fra Reception team den 10. dec. 2023
Thank you for your lovely review, we are happy to hear you have enjoyed your stay! We are looking forward to welcome you back soon. Kind regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Reception Team den 5. dec. 2023
Dear guest,Thank you for your recent stay with us, and for your feedback. We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Diane

Overnattede 1 nat i december 2023
Svar fra Reception Team den 5. dec. 2023
Dear Diane,Thank you very much for your recent stay with us, and for your lovely feedback! We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Cathleen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely building, large room with very comfortable bed. Beautiful bathroom. Hotel on edge of town centre and short walk to shops river & restaurants
Overnattede 1 nat i november 2023
Svar fra Giorgia den 30. nov. 2023
Thank you for your feedback. We looking forward to see you soon!

10/10 Fremragende

Johan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Jättefint hotell med stora fräscha rum. Frukost lagas på beställning. Trevlig och proffsig personal. Stor parkering bakom hotellet.
Overnattede 3 nætter i november 2023
Svar fra Giorgia den 28. nov. 2023
Thank you for your feedback

10/10 Fremragende

G

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is just a very easy option made even easier with helpful staff
Overnattede 2 nætter i november 2023
Svar fra Giorgia den 28. nov. 2023
Thank you for your feedback!

10/10 Fremragende

Bethan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a wonderful two night stay at this hotel, staff are very friendly, helpful and accommodating. The place was very clean and a quirky style which I love. We loved it and will definitely be returning one day in the future.
Overnattede 2 nætter i november 2023
Svar fra Giorgia den 28. nov. 2023
Dear Bethan, Thank you for your feedback, We looking forward to see you soon!

10/10 Fremragende

Justine

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely lovely room. Large and super comfortable. Professional staff. Lovely amenities. Great bath tub. Would definitely book again.
Overnattede 1 nat i november 2023
Svar fra Reception Team den 23. nov. 2023
Dear Justine,Thank you very much for your recent stay with us, and for your lovely feedback! We're glad to read that you had a relaxing stay and look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Laura

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a lovely impromptu stay after a cancelled flight left us with time off and nowhere to go, so we booked this on a whim -really glad we did. The half board was such great value for money and we had a lovely relaxing stay. Great location for exploring the town, and the parking outside, whilst not cheap at £15, was actually worth doing as there was nothing else long stay that we could find nearby. Excellent cocktails from the bar, and the staff were all super friendly and attentive. Will definitely return to another Hotel du Vin next time we get the chance.
Overnattede 1 nat i november 2023
Svar fra Reception Team den 23. nov. 2023
Dear Laura,Thank you very much for you recent stay with us, and for your fantastic feedback! We're glad to read that you had a nice time, if unexpected, and look forward to welcoming you again soon.Warm regards

8/10 Udmærket

Margarita

Overnattede 1 nat i november 2023
Svar fra Reception Team den 23. nov. 2023
Dear Margarita,Thank you for your recent stay with us, and for your feedback. We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top Class
I lovely place, top class service with a smile 😊
Overnattede 1 nat i november 2023
Svar fra Reception Team den 18. nov. 2023
Dear Mark,Thank you for your recent stay with us, and for your lovely feedback! We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Reception Team den 18. nov. 2023
Dear Amy,Thank you very much for our recent stay with us, and for your lovely feedback! We look forward to welcoming you again soon.Kind regards

10/10 Fremragende

Nigel

Overnattede 1 nat i november 2023
Svar fra Reception Team den 17. nov. 2023
Dear Nigel,Thank you for your recent stay with us, and for your lovely feedback! We look forward to welcoming you again soon.Kind regards