Hoteller nær Storybook Gardens

"The outlet wasn’t working in our washroom. This was in a newly renovated room. No discount was offered for the inconvenience. "

"Blake Restaurant in the hotels had excellent food and service."

"The location was very convenient, the room was clean and very comfortable. And the breakfast was great. "

"Loved the feel like it was an apartment!"

"We were 2 kids (age 12 and 15) and two parents. The hotel was located only a 5 minute drive by car to the London center, in a quiet area. The room was nice and clean. The hotel was elegant, with a nice atmosphere and the people working there was very friendly and accommodating. We really enjoyed our stay and we can recommend this hotel!"

"Everything was great"

"Great variety of food, well kept, food was replenished quickly"

"Great hotel (expensive, but lovely suites) My daughter had a dance competition right in the hotel which made everything very convenient. The hotel restaurant was excellent as well!"

"No physical key is provided at this hotel. Instead they send a passcode to your phone or email. This was very convenient for me. The location is great for walking to restaurants and offices. "

"The staff is lovely, and helpful.. almost too helpful. The restaurant on site is a separate entity…. The server was lovely and extremely helpful, however the food, freshness and cleanliness- was not up to even par…. Don’t eat at the breakfast buffet, very limited ;( and disappointing. "

"The room was clean. When we checked out the pool upon arrival, we were very disappointed to find it smelling ALOT like bleach. Therefore, did not use it. Also, it would have been nice to have a table in the room. "

"All good."

"Had a great long weekend with my elderly mum, our adult kids & grandchildren (11 of us, sadly son/fiancé couldn’t come this time). This was our first Hard Rock Hotel, tho we’ve been to other Hard Rock Cafe/restaurants, incl in London, UK. Everything was great, enjoyed the reclaimed historic factory, hubby loved playing the in-room vintage guitar (son would’ve too!), grandkids loved the pool, & we all enjoyed the arcade, Children’s Museum, etc. My mum, daughter & I bought beautiful vintage...

"Breakfast was decent. Parking was good"

"Room was great, food was better than other Homewood locations, but the staff person at the desk was awful. "

"Free easy parking. Very close to University Hospital. "

"The chair, bathtub, and children’s high chair were extremely dirty. The sofa and the bed were not comfortable at all..I believe the word “comfort” in the hotel’s name is misleading; “dirty” would be more appropriate.."