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Anmeldelser af Stone House Hotel

3 out of 5
Stone House Hotel
Stafford Road, Stone, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 241 af i alt 731 anmeldelser" "
Bedømmelse på 8 − Udmærket. 291 af i alt 731 anmeldelser" "
Bedømmelse på 6 − Okay. 131 af i alt 731 anmeldelser" "
Bedømmelse på 4 − Dårligt. 43 af i alt 731 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 731 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

8,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Hanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
Dejligt sted med god service vi nød deres venlige imødekommenhed så det kan klart anbefales
Overnattede 2 nætter i marts 2019
Svar fra Matthew, Reception Manager den 29. mar. 2019
Kære gæst, Tak for din dejlige anmeldelse af vores hotel. Vi håber at byde dig velkommen snart igen. Best regards,

8/10 Udmærket

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel i fin lille by med gode restauranter
Venlig modtagelse. pænt rent værelse og badeværelse med badekar. Godt stort fjernsyn. Fin morgen mad med mulighed for at bestille varme ting. Dejlig lille by med en ret mange udmærkede restauranter.

10/10 Fremragende

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Damian

Overnattede 1 nat i marts 2024

8/10 Udmærket

Henry

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the green on the seabass choice, and would have liked tenderstem or plug another green on the sides. The bath plug did not work very well. The food and drink were good value.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Nigel

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room convenient location for visiting friends
Overnattede 1 nat i marts 2024

8/10 Udmærket

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good hotel pick
A good stay with hotel having some good on site facilities including restaurant and pool.
Overnattede 2 nætter i januar 2024

6/10 Okay

Phillip

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Good but currently not great leisure facilities
On the whole ‘Good’ but let down by the limited leisure facilities. The changing rooms are going through a refurbishment, with the gents locker room handed over to the ladies while theirs is being worked on. Then they’ll start on the guys changing room, meaning that male users have no changing facilities to speak of (a cubicle has been erected in the gym), lockers, or most importantly, the ability to shower after using the facilities. This is not detailed anywhere until you get to the gym, and talking to the staff likely to take until the end of February 24 to complete.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Consistently good
Stay hear a lot Good location , service and room very good, food excellent , breakfast option is a great deal. Nice bar and very very good value.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely stay

10/10 Fremragende

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic stay
food was amazing and the staff are super friendly and caring and look after you. Special shoutout to the lady that runs the gym, she is fantastic, caring and amazing attention to detail and makes you feel super welcome! love staying here when away for business, and will definitely come again.
Overnattede 1 nat i januar 2024

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Home from home
We had booked a one night stay at the Stone house hotel but wished we had stayed for a few more. We felt welcome as soon as we entered the reception and greeted by a smiling face, we were then given a room upgrade which was a lovely gesture.The room was well equipped and spotlessly clean. This is the most relaxed and homely hotel that we have stayed in and will definitely return.We wished we had planned a longer stay as the hotel had a pool and other ameneties that we would love to have used, The hotel also has a very inviting Indian restaurant that we will eat in on our next visit..We would highly recommend the Stone House hotel..
Overnattede 1 nat i december 2023

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely clean comfy room. Breakfast lovely and excellent service.
Overnattede 3 nætter i december 2023

10/10 Fremragende

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely, friendly staff, very helpful when husband wasn't well. Couldn't have asked forore
Overnattede 4 nætter i december 2023

6/10 Okay

Mr T

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a nice hotel but needs a upgrade. You cannot move 6in and the floor makes noise. Worse uncomfortable bed i have slept in for a while. Shower was boiling hot or freezing cold couldn't sort it
Overnattede 1 nat i december 2023

4/10 Dårligt

fleur

Overnattede 1 nat i november 2023

8/10 Udmærket

Bernadette

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay was good but i was charged for a breakfast i didn't have
Overnattede 2 nætter i november 2023
Svar fra Reservation Team den 28. nov. 2023
Dear GuestThank you for your feedback, we really appreciate.You booked the room including breakfast and prepaid with Hotel.com.You can always book rooms only rate and decide the breakfast on arrival or same day and this way you wont get charged for breakfast if you don't have.Kind Regard's

10/10 Fremragende

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice venue, friendly staff. Comfy room with all the amenities you need.
Overnattede 2 nætter i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

8/10 Udmærket

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Restaurant food is exceptionally good, the gym is tiny and the pool small too
Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

10/10 Fremragende

Aaron

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Chilly but comfortable
Interesting place, mix of older building and newer. Our room in the older part of the hotel was small and a bit chilly in November but comfortable. Friendly and helpful reception staff.
Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again.kind Regards

4/10 Dårligt

Timothy

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very poor all round.
Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. Apologies for the inconvenience during your stay.Hope to see you again.kind Regards

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very old fashioned! Smelt Damp all over the hotel with air fresheners everywhere. Very tatty and hot tap did not work on sink. I will never stay there again.
Overnattede 2 nætter i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback and will be working on it.kind Regards

10/10 Fremragende

Aaron

Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

10/10 Fremragende

MARK

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

10/10 Fremragende

Sally

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A gem of a hotel!
What a beautiful hotel. Exceeded my expectations. Lovely room, modern, very clean. Great facilities…nice dark room to sleep…good heating and ventilation…lovely bathroom & shower…comfy bed…easy to park…staff were very friendly. Room service dinner was incredibly good! Breakfast was beautifully cooked. I will be staying here for all my future trips in that area.
Overnattede 1 nat i november 2023
Svar fra Reservation Team den 25. nov. 2023
Thanks for staying with us. We appreciate your lovely feedback!Hope to see you again soon.kind Regards

4/10 Dårligt

stuart

Synes ikke om: Service og personale, værelsets komfort
avoid - book elsewhere
room 19 - window broken, taps both give out warm water, as window does not close properly it whistles all night long. Told staff who did not care, emailed hotel, who also did not care as no reply received
Overnattede 1 nat i oktober 2023
Svar fra Reservation Team den 4. nov. 2023
Dear GuestThank you for your feedback! We sincerely apologize for the inconvenience caused.We are looking into this matter and regards to the windows in the room has been checked and fixed my maintaence.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
On the whole very good
Overnattede 2 nætter i oktober 2023
Svar fra Reservation Team den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again.

10/10 Fremragende

Dave

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
October 23
Great service food fantastic
Overnattede 1 nat i oktober 2023
Svar fra Reservation Team den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very friendly and welcoming, the food was 1st class. The room was spacioous and well kept
Overnattede 1 nat i oktober 2023
Svar fra Reservation Team den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 Udmærket

matthew

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i oktober 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i oktober 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

10/10 Fremragende

KAREN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023
Svar fra Reservation Team den 22. okt. 2023
Dear KarenThank you for your feedback; We really appreciate your positive feedback. We will see you again soon.Kind Regards

8/10 Udmærket

Luke

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good but £50 pre auth
Overall very good, and well priced. The £50 non-negotiable pre authorisation on card was not welcome, though
Overnattede 4 nætter i oktober 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 Udmærket

Robert

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
SOLID IN STONE
A change from the usual. But no lift? Perhaps I should have booked an accessible room. No shelf in the shower for shampoo etc? Very nice restaurant.
Overnattede 1 nat i oktober 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale
Our stay was bed & breakfast only but the breakfast was a whole lot better than the last time we stayed. Staff pleasant and accommodating.
Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

6/10 Okay

john

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Not a great place
The pool was freezing, and the room was ok, but there was dust by the window in the bathroom, also the sink and shower were dirty and sealant. I will not stay there again. disappointed.
Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thank you for your feedback. We will be addressing your concern. Kind Regards

6/10 Okay

Hannah

Forretningsrejsende
Synes godt om: Rengøring, værelsets komfort
What a strange place
I arrived at the hotel 15 minutes before check in. Plenty of parking, which was helpful. I went to reception to check in and was promptly told, before I could even finish my sentence, that I could wait in the bar until 3pm and have a drink. I waited ages for someone to serve me. By that time it was 3pm. I thought I may go to the gym before dinner but I discovered the fitness machines were essentially in a corridor with the "leisure club" reception within breathing distance of them. It didn't make for a pleasant workout environment so I left. This is probably the loosest use of the term leisure club that I've ever seen. The room was fine, comfortable enough, although pillow choice wasn't great and I had a bad neck the next morning. I understand pillows are a personal preference though so it may be fine for some people. Dinner is a choice of Indian or "Continental" - a strange selection of meals. I opted for a steak. It was awful, barely any meat, mostly gristle. I mentioned it to my server and they said they would tell the chef. He cleared my plate (still had my remaining sides on it) and brought me back a new steak on a plate. No sides, literally just a steak like that was ok for my meal. I received a blank stare when I queried this. Breakfast was ok but I've had better at Wetherspoons. Overall, a very strange experience. I'm glad I only stayed for one night.
Overnattede 1 nat i august 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We will be addressing your concerns! We have a plan which starting in next few months time to renovate our gym area and also other facilities as well soon.Hope to see you again.

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 Udmærket

Nicky

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel stayed for a wedding. No complaints
Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Hope to see you again soon.

8/10 Udmærket

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for your feedback; it is much appreciated. Hope to see you again soon.

8/10 Udmærket

Phillip

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnight wedding accomodation
Weekend stay whilst attending a wedding, our garden view suite was very good with lots of space. Unfortunately the pool heating was not working so the pool was cold and the pool facilities really could do with updating.
Overnattede 2 nætter i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for staying with us. We appreciate your feedback!Sorry about pool and this has been fixed and also we have plan to renovate our leisure centre facilities soon. Hope to see you again soon.

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for your feedback; it is much appreciated. Hope to see you again soon.

8/10 Udmærket

Ian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All was good. Nice hot shower, good dep sink for shaving, comfortable bed, very good breakfast, friendly staff. Only small niggle was not re stocking the milk for the in room drink making facility.
Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thank you for your feedback; Thanks for pointing out what we can do better in the future; we really appreciate your valuable feedback.Hope to see you again soon.

10/10 Fremragende

keith

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very nice over night stay
Everything about my stay was very nice. Comfortable room. Friendly staff and great food.
Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thank you for your feedback; We sincerely appreciate your positive feedback. Hope to see you again soon.

10/10 Fremragende

Peter

Overnattede 1 nat i september 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for your feedback; it is much appreciated. We will see you again soon.

8/10 Udmærket

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Reservation Team den 22. okt. 2023
Thanks for your feedback; it is much appreciated. Hope to see you again soon.

10/10 Fremragende

Barbara

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I really enjoyed staying here. The room was gorgeous spotless clean with courteous attentive staff and a great pool. I could not fault it and would definitely stay again.
Overnattede 3 nætter i juni 2023
Svar fra Reservation Team den 22. okt. 2023
Dear BarbaraThank you for your feedback; We sincerely appreciate your positive feedback. We will see you again soon.

10/10 Fremragende

julian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stone House Hotel
The staff were friendly and helpful, the decor was nice. Food in the restaurant was great. The bedroom was spacious and comfy, very clean, bedding was nice, bed comfy and bathroom area had everything needed within.
Overnattede 1 nat i august 2023
Svar fra Reservation Team den 22. okt. 2023
Dear JulianThanks for your feedback; We sincerely appreciate your positive feedback. We will see you again soon.Kind Regards

10/10 Fremragende

S

Overnattede 1 nat i august 2023
Svar fra Reservation Team den 22. okt. 2023
Thank you for your feedback; We really appreciate your positive feedback. We will see you again soon.Kind Regards