Hoteller nær Stevenage Arts & Leisure Centre

"Very clean rooms"

"Great stay, amazing breakfast"

"God og rolig beliggenhed med en rigtig god restaurant "

"Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...

"We had a delightful night away, all the staff were friendly and professional from arrival to departure. Great selection of drinks at the bar, good selection of food on the menu, clean and quirky bedroom and a quality breakfast. "

"Was very secure,clean and owner was very friendly asking if we needed anything. Overall great place to stay over "

"Clean rooms and bathroom needs"

"Lovely rooms air conditioning clean and comfortable."

"Very close to airport- clean - nice and effective staff"

"Meget lang ventetid på service i restauranten/baren. Medarbejderne havde mere travlt med at snakke med hinanden frem for at have fokus på kunderne."

"The AC in the conservatory where we held the wedding ceremony and meal was wholly inadequate. It was 27c outside and at least that inside. The main problem was underspecified AC units ( there were only 2 - probably needed 6). There was no roof blinds to shade us from the afternoon sun, so the venue got hotter and hotter. As a result the experience was very uncomfortable - inexcusable really as the Hotel Management must have always know this was a problem in the hot summers from previous years....

"Difficult to get in. Outdated instructions. Staff appeared confused. 25 mins from arrival to getting to check in! Room was somewhat comfortable. "

"The Hotel's location is very good. However, it is busy and can be loud at times. The check-in was a bit hard, as there is not really a front desk, as customers are required to self check in. Was unable to check in early as requested, however, staff locked up our bags. Upon returning twas unable to self checkin in. There is a buzzer, which "may" get staff to come to desk. However, I rang it and end up waiting, for awhile before staff attended. I explained, I was unable to self check in. ...