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Anmeldelser af Best Western Plus Stephenville Inn

2.5 out of 5
Best Western Plus Stephenville Inn
121 S Lockhart Rd, Stephenville, TX

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 314 af i alt 565 anmeldelser" "
Bedømmelse på 8 − Udmærket. 150 af i alt 565 anmeldelser" "
Bedømmelse på 6 − Okay. 50 af i alt 565 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 565 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 565 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Kelly

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We stayed 3 nights in May. The humidity level was so high in our room that our sheets, clothes and everything felt wet. Made for horrible sleeping conditions. I informed the night desk clerk upon checkout but did not feel like our complaint was heard or taken serious. For the price we paid I expected a more comfortable stay. Disappointed and would not go back.
Overnattede 3 nætter i maj 2024
Svar fra Front Desk den 16. maj 2024
We are very sorry for the issue you faced during your stay. We do take your feedback seriously and will do what we can to resolve such issues. Thank you for your time and effort in helping us improve!

10/10 Fremragende

Kelley

Overnattede 1 nat i maj 2024
Svar fra Front Desk den 16. maj 2024
We appreciate your review! Come back and see us!

10/10 Fremragende

SHARON

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i april 2024
Svar fra Front Desk den 6. maj 2024
Thank you greatly for your review! Come back to see us anytime!

10/10 Fremragende

Veronica

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Everything was very clean & staff was great!
Overnattede 1 nat i april 2024
Svar fra Front Desk den 1. maj 2024
Wonderful to hear! We thank you for taking the time to leave a positive review!

8/10 Udmærket

Heather

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 1. maj 2024
Thank you very much for your review! We look forward to having you come back and visit

8/10 Udmærket

Christina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 22. apr. 2024
Thank you for your review! Hope to have you come back again soon

8/10 Udmærket

Kristi

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was conveniently located to restaurants & Tarleton.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 22. apr. 2024
Appreciate your feedback! Come back and visit anytime!

10/10 Fremragende

Judy

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly. The one thing I’d change would be the breakfast. They need more breakfast options. Also they need fresh fruit.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 22. apr. 2024
We appreciate your feedback! We hope to have you come back again soon!

10/10 Fremragende

Pamela, weatherford

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved the cleanliness of the room, ease of access to shopping and food, and how spacious the rooms are.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 17. apr. 2024
We love to hear that! Thank you very much for your feedback and we hope to see you again soon!

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Front Desk den 16. apr. 2024
We greatly appreciate your rating and hope we see you again soon!

10/10 Fremragende

Dion

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay while on work trip
Overnattede 1 nat i april 2024
Svar fra Front Desk den 16. apr. 2024
We are pleased to hear that you enjoyed your stay. Thank you! Come back anytime!

10/10 Fremragende

Don

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean & nice big rooms!
Overnattede 1 nat i april 2024
Svar fra Front Desk den 16. apr. 2024
We greatly appreciate your review! Hopefully you can come visit us again soon!

10/10 Fremragende

Cara V

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property was clean. The lobby was very large and could accommodate large groups. The staff was not rude but as friendly as some.
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 12. apr. 2024
We really do appreciate your feedback and the positive review! Hope you are able to come visit us again soon!

6/10 Okay

Patrick

Rejste med familie
Synes godt om: Service og personale
The doors don’t have springs to slow them down so starting at 6 am slamming doors could be heard through the property. The waffles were good but the eggs, were dreadful, the sausage was sausage flavored rubber, the bacon was slightly undercooked and tasteless. The coffee was good and the choices of cold cereal and oatmeal were good.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 10. apr. 2024
We appreciate your feedback and we hope you are able to come visit us again in the near future!

6/10 Okay

Patrick

Rejste med familie
Synes godt om: Rengøring, service og personale
It was as close to food options and the university.
Overnattede 2 nætter i april 2024
Svar fra Front Desk den 10. apr. 2024
Thank you for your feedback! We hope you come back again soon!

10/10 Fremragende

Nancy

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Facility is a remodeled Holiday Inn. Showing age in areas like bathroom but very spacious room.
Overnattede 1 nat i april 2024
Svar fra Front Desk den 10. apr. 2024
We appreciate your feedback! Come back and see us again soon!

10/10 Fremragende

Nallely

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i marts 2024
Svar fra Front Desk den 10. apr. 2024
We appreciate your review! Come back anytime!

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was great for my handicapped mother
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 1. apr. 2024
We love to hear that you enjoyed your stay! Hope to have you come back again soon

2/10 Forfærdeligt

Lori

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a terrible experience.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 1. apr. 2024
We are very sorry to hear that. We hope despite whatever you experienced you allow us another chance to prove we can provide excellent service!

10/10 Fremragende

mike

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
great
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 1. apr. 2024
Thank you for your review!

2/10 Forfærdeligt

amena

Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 16. apr. 2024
We appreciate your rating and should you need additional assistance, please reach out to us!

8/10 Udmærket

Bridgett

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Front Desk den 22. mar. 2024
Thank you for the review! Come back and see us again soon!

10/10 Fremragende

Abigail

Synes godt om: Rengøring
Overnattede 3 nætter i januar 2024
Svar fra Front Desk den 22. mar. 2024
Awesome rating! Come visit us anytime! Thank you!

10/10 Fremragende

Eric

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 21. mar. 2024
We appreciate your review! Please come back to see us again soon!

10/10 Fremragende

Rob, Clovis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Front Desk den 16. mar. 2024
Thank you for your review!

6/10 Okay

Rebecca

Overnattede 1 nat i marts 2024
Svar fra Front Desk den 10. apr. 2024
Thank you for the feedback! Hope to have you come back again soon!

10/10 Fremragende

Javier

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grace is a amazing receptionist!! Amazing at her job. Deserves a raise!!! She needs recognition.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 16. mar. 2024
We thank you for your review! We certainly take pride in our employees, and we hope to have you come visit us again in the future!

10/10 Fremragende

Javier

Overnattede 2 nætter i marts 2024
Svar fra Front Desk den 10. apr. 2024
Thank you for the rating! Come see us again soon!

10/10 Fremragende

Jodi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place. Convenient to many places for eating and shopping.
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 16. mar. 2024
We are glad you enjoyed your stay with us. Thank you for your review!

8/10 Udmærket

Morgan

Overnattede 1 nat i marts 2024
Svar fra Front Desk den 1. apr. 2024
Thank you for the review! Come back again!

8/10 Udmærket

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice but bathroom had a dirty spot, and ice machine on 2nd floor didn’t work
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 7. mar. 2024
We will get those issues fixed right away! Thank you for the feedback to let us know how we are doing and hope you are able to visit us again in the future!

10/10 Fremragende

Jerrell

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
New, clean and well kept
Overnattede 1 nat i marts 2024
Svar fra Front Desk den 12. mar. 2024
We appreciate your feedback! Thank you

10/10 Fremragende

John

Overnattede 1 nat i februar 2024
Svar fra Front Desk den 21. mar. 2024
Thank you very much for your review! Come see us again soon!

8/10 Udmærket

Robin, Avilla

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoy staying at this hotel.
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 21. feb. 2024
Thank you for the feedback! Hope to have you come back again!

6/10 Okay

Kendall

Overnattede 1 nat i februar 2024
Svar fra Front Desk den 21. mar. 2024
Thank you for your review! We appreciate you!

8/10 Udmærket

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Railroad besides hotel was loud
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 12. feb. 2024
We apologize for the railroad being so loud. We do hope despite this you will try our hotel out again. We thank you for the feedback!

10/10 Fremragende

Charles

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 5. feb. 2024
We appreciate you and your review! Come back soon!

4/10 Dårligt

Rosalinda

Rejste med familie og småbørn
Synes godt om: Rengøring
I was put into a room that I did not request. I needed a 2 beds and was put in a room with one bed. I was told there was nothing they could and had to sleep 3 people in one bed.
Overnattede 1 nat i februar 2024
Svar fra Front Desk den 5. feb. 2024
We are extremely sorry to hear about this inconvenient situation. We will be reaching out to our expedia help team to ensure rooms are marked correctly to prevent this from happening again. We thank you for taking the time to leave feedback

10/10 Fremragende

Mark

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Front Desk den 7. feb. 2024
We appreciate the feedback! Hope to have you come back again soon!

10/10 Fremragende

Jerry

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 5. feb. 2024
Thank you so much for the great feedback!

8/10 Udmærket

Deborah

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Front Desk den 25. jan. 2024
Thank you very much for the review! We appreciate your business and hope you come back to see us again soon

10/10 Fremragende

Joseph

Overnattede 1 nat i januar 2024
Svar fra Front Desk den 24. jan. 2024
Thank you very much for the awesome review! We hope you come back and stay with us again soon!

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 22. jan. 2024
We thank you for taking the time to leave us a rating! We hope you come back and see us again soon!

10/10 Fremragende

Christine

Rejste i en gruppe
Nice hotel with nice staff. My only complaint was that the hot and cold water were backwards in the bathroom sink. Hot should be to the left and cold should be to the right. It was the other way around. I wondered why it took a while for the water to heat up, and then I realized why
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 17. jan. 2024
We appreciate your feedback very much. We hope to see you again in the near future

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
We have stayed here before so we rebooked for when we moved our daughter into her dorm. When we arrived, there was a strong fishy smell outside, not sure where it was coming from. The TV didn’t work in our room and the water wouldn’t get hot so my fiancé took a cold shower. I was woken up to the cleaning crew in the hall playing loud music and talking loudly to each other down the hall. None of these things were an issue when we came in July, so maybe it was a one off, but overall it wasn’t a great experience.
Overnattede 1 nat i januar 2024
Svar fra Front Desk den 9. jan. 2024
We want to apologize for the inconveniences you faced during your stay with us. I do hope despite this terrible stay that you are able to allow us another chance to show we can provide a better experience. Your feedback is greatly appreciated, and we thank you for taking the time!

6/10 Okay

Charles

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Had a alert from my credit union that a charge was put on my debit card that was not even being used We booked our room thru Expedia using a credit card Was told that the charge was cancelled and will be put back my debit card No real reason was given why it happened
Overnattede 2 nætter i december 2023
Svar fra Front Desk den 1. jan. 2024
We do hope your issue was resolved and we hope to have you come back again soon!

10/10 Fremragende

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Front Desk den 1. jan. 2024
Thank you so much for the review! Please come back again soon!

10/10 Fremragende

carolyn, Linden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Front Desk den 1. jan. 2024
We would like to thank you for taking the time to leave us a review. It is greatly appreciated, and we hope to have you come back and see us!

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room. Nice staff.
Overnattede 1 nat i december 2023
Svar fra Front Desk den 27. dec. 2023
Thank you! We appreciate your business and hope to see you again soon