Hoteller nær State University of New York-Plattsburgh

"No hot tub or kitchen in our room"

"Very clean and polite "

"Excellent value. Clean and spacious room. Everything was functional, staff friendly and efficient… Hotel breakfast is never excellent (at any location), but this is the closest I’ve ever seen it come to fitting that description. Wouldn’t ever hesitate to stay here again."

"Clean and comfortable..breakfast was good wood like to other meat options for people who dont eat pork..but the breakfast was good..definitely going to stay here again."

"Ok, but no hot water in rooms and l wasn’t told before arrival."

"Pool and hot tub advertised, got there and neither were up and running "

"Room was clean, heat in the room was way too strong, actually had to turn it off and open the window (28 degrees outside). Shower was plenty hot enough and water pressure was very strong. Included breakfast was barely adequate. For the price the hotel served it’s purpose."

"Dirty shower with hair all over. Hair in the sheets. Door and bathroom doir looked like someone had damaged them and wasn't fixed. Room with dusty luckily we had lysol wipes. Didn't even bother either the free breakfast as we were concerned if the room was taken care of poorly how can we trust the food. Also why is the incidental $ more than the actual room cost. "

"Broken ac "

"Only suggestion is have creamers in refrig so u can have coffee if you don’t drink black. Had we known we would have brought our own. "

"Beautiful room and inn! Lauren was there to welcome us and we felt very at home. The breakfasts and available coffee, tea and snacks were so appreciated, as was the gorgeous view of the lake and mountains. Thank you for a peaceful and enjoyable stay!"

"They charged my card an extra $200 and said I smoked in the room, which is a lie."