Hoteller i Star

"No notice of construction before booking. Less than 24 hour notice of construction workers needing to come in our room and were very forceful and rude. Room was left dirty after construction workers left. Construction workers came in with no notice while we were gone. Construction workers tossing stuff out of the window and coming close to hitting our room window. Doors were always slamming. Hot tub was needing to be fixed a lot. Pool area was always dirty. Housekeepers come into the room when...

"We weren't very happy with this hotel. We stayed for 5 nights They put us next to the back entrance and the door slammed all night. The bed was uncomfortable and so were the pillows. The coffee maker did not have the tray needed to use the pods provided, so no cover. The TV would only stay on about an hour then go blank. We called the front desk just to find out that the manager was aware there was a problem. WHY WOULD YOU RENT OUT A ROOM THAT YOU KNEW THERE WAS GOING TO NE AN ISSUE? HE SAID THE...

"The Manager at the front desk was friendly and informative, room was clean, breakfast was good. The lady at the front desk in the morning treated me special during breakfast and went out of her way to assist me with a few needs. A little out dated but would stay there again and thank you staff for the pleasant stay"

"Clean room, great customer service. I would stay here again."

"The total stay was excellent "

"Lots of freeway noise, but otherwise it's not bad."

"Breakfast was good. The rooms were very clean and modern.The beds were very comfy and the pillows were firm. My kids enjoyed the pool. I would book this hotel again. "

"It wasn’t too bad for the price. Looks like they’re working on turning it around."

"Late night check in made simple and appreciated the customer service "

"Fresh and varied menu with “Make your own” Waffles, eggs, breakfast sausage & hash browns, yogurt, oatmeal, fresh fruits, etc. Plenty of parking. Walking distance to Walgreens & famous Waterpark ! "

"The room was very nice. The room was clean and comfortable. The staff were great."

"Yes staff very accommodating after disaster at best Western plus across the street "

"The staff was amazing and super helpful and kind"

"Maybe some bags of tea will be perfect, and regular coffee"

"The only improvement needed is the quality of coffee at breakfast; anything else was wonderful"

"Really clean room. Nice place. Only problem was the neighboring room - they played loud music very late. I told the front desk but the noise continued. Would have been better if the staff at the hotel took a walking round and checked the floors for noisy guests. "

"Amazingly good for a hotel breakfast buffet ! "

"Yes"