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Anmeldelser af Windward Passage Hotel

3.5 out of 5
Windward Passage Hotel
Veterans Drive Charlotte Amali, Po Box 640, St. Thomas, St. Thomas

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 411 af i alt 1633 anmeldelser" "
Bedømmelse på 8 − Udmærket. 397 af i alt 1633 anmeldelser" "
Bedømmelse på 6 − Okay. 355 af i alt 1633 anmeldelser" "
Bedømmelse på 4 − Dårligt. 227 af i alt 1633 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 243 af i alt 1633 anmeldelser" "

7,0/10

Rengøring

7,2/10

Service og personale

6,0/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

6,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Martin

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Sct. Thomas
1 overnatning - valgt pga. pool og placering. Pool var så under renovering, og det var ikke oplyst inden booking. Meget beskidt og mangelfuld (mangler håndklæder, krus til alle på værelse). Morgenmad muligt, men dyrt ogkun alacart - valgte i stedet lokal bager.
Overnattede 1 nat i august 2022

6/10 Okay

Jette Aagaard

bad service
We stayed in one of the redecorated rooms facing the harbour. The room was ok - very standard and industrial. The location is very central but also very noisy. The service is the problem. You are not met with a welcoming, service minded attitude in the reception and elsewhere. On the contrary.
Overnattede 3 nætter i februar 2022

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i november 2021

6/10 Okay

Kris-Ann

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Staff is unprofessional and needs lots of work. Rooms a bit dated but could at least offer complimentary water in room. Otherwise was ok.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Christina

Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was one of the few that was available after a cancelled flight; grateful for it. Got here had to go downstairs twice due to the key not working. Finally got in my room to shower, the water cam out brown then clear. Then saw a roach! that I couldn’t kill and paranoid sleeping I won’t be staying here again .
Overnattede 1 nat i maj 2024

10/10 Fremragende

Maria

Rejste med familie
Synes godt om: Faciliteter
Fantastic location.Wonderful service and accomodation.Friendly staff
Overnattede 2 nætter i maj 2024

6/10 Okay

Koreen, Charlotte Amalie

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Yhe property was okay. The person thst serve me for breaksfast was awesome and very accommodating
Overnattede 1 nat i maj 2024

10/10 Fremragende

Charmaine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The service was amazing
Overnattede 4 nætter i maj 2024

4/10 Dårligt

Lauren

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was moldy and the air conditioner was not working
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Larecia

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The hotel is still a bit run down and for the price it was not worth it. Check in clerk needs to be a bit more professional. The room like it wasn't cleaned throughly before i checked in, The sheets were dirty and i didn'tnoticed until the next morning and the floor was dirty. Isn't there a supervisor to check the room before an arrival? Then the cleaner came in yesterday to clean, well her type of cleaning was to change the linenI and towels only. You can see all the grim in the bath tub and there was still trash on the floor. I told the checked out Clerk about my stay and she was very sincere and professional.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Claude

Synes ikke om: Rengøring, service og personale
The hotel has been my favorite for more than 30 years. However things have changed, there is hardly or no activity at all at the hotel. Its just a huge empty building without active /bar ,resturant,Casino , gift shops. The entire property needs some serious overhaul and beautification. The rooms are fine but the sliding doors needs replacing, bathrooms needs work. That swing doors in the bathroom that opens up to the bedroom is the most ridiculous thing ever and needs to go.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Jerrold

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

8/10 Udmærket

Lawrence

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Stevenson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thanks
Overnattede 1 nat i april 2024

6/10 Okay

Gloria

Rejste med partner
Usually stay at this property but on this trip the rooms need a revamp
Overnattede 1 nat i april 2024

8/10 Udmærket

Anthony

Synes godt om: Rengøring, service og personale
Convenient location
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

john

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i maj 2024

8/10 Udmærket

Monica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at the hotel was very friendly and helpful. I liked that they offered a free ride to and from Magens Beach, although I wish that the time was a bit more flexible. The view of the harbor from my room was great. I was allowed to check in early because my room happens to be available and that was a plus. Overall, I enjoy my stay and I was treated well by the staff and local people. I will definitely visit again and give myself more time for the trip. I only stayed here a short weekend.
Overnattede 2 nætter i maj 2024

6/10 Okay

Mahesh

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

6/10 Okay

Maxine

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Devonte was so charming as always helping out and serving with respect with his customer service. Always so pleasant and helpful. The hotel itself is ok . The security guys was also helpful and always around when you need them . The bardender as well is also great !
Overnattede 1 nat i maj 2024

6/10 Okay

Phebe

Rejste med partner
Synes godt om: Service og personale
The property has seen better days. The restaurant is not the most efficient, especially during Carnival when they should have been prepared for a crowd. However, all the staff were really helpful and friendly, and were doing their best with the facility and the staffing.
Overnattede 7 nætter i april 2024

8/10 Udmærket

DAWN

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 1 nat i april 2024

10/10 Fremragende

Kenyatta

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I like that the hotel is in a convenient walkable safe & quiet areas. I also lthat it has parking & a pool to relax in.
Overnattede 7 nætter i maj 2024

6/10 Okay

Tiny

Synes godt om: Service og personale
Overnattede 5 nætter i maj 2024

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
KICKED ASS!!!!!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Bankim

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Not recommended
Overnattede 1 nat i maj 2024

6/10 Okay

Jim

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This hotel feels "old" and is not well maintained. The room furniture is a throwback to the 70s. The location is good, access to the waterfront and Frenchtown, but just behind the hotel is a residential area where we would not walk at night. We would not stay here again
Overnattede 2 nætter i marts 2024

8/10 Udmærket

john

Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Sassoon

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter
The room was not ready when we arrived. We had to wait 2.5 hrs for the room to be prepared. The shower curtains were moldy, the water was brown and the flow was dirty.
Overnattede 1 nat i maj 2024

6/10 Okay

Allan

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter
The receptionist did a very good job taking into account he was by himself!!! Please hire more personnel at the front desk. We spent an hour and 20 minutes waiting in line!!! This is totally unacceptable.
Overnattede 1 nat i maj 2024

8/10 Udmærket

keith

Synes godt om: Rengøring
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Myeesha

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
There was blood on the 4th floor that was was covered with blankets for 2 days, the front desk is rude and nasty, our toilet flooded, safe didnt work, the front desk does not care.
Overnattede 5 nætter i april 2024

8/10 Udmærket

Stephanie

Overnattede 2 nætter i april 2024

4/10 Dårligt

Jacqueline

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No dresser, No microwave, No blow dryer, no shampoo, no over head lighting , only 3 lamps with 60 Watt bulbs. Difficult to work in the room.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Joel

Overnattede 1 nat i april 2024

8/10 Udmærket

Deashia Monique

Synes godt om: Rengøring, service og personale
Fixtures were rusty and outdated
Overnattede 4 nætter i april 2024

10/10 Fremragende

Tracey

Rejste med partner
Very clean very hot water for showers. The breakfast was excellent. Beautiful ocean view room. I would definitely stay here again again and again.
Overnattede 2 nætter i april 2024

6/10 Okay

Reid, Woodstock Ga

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
So here’s what they don’t tell you if you request an oceanfront room it’s right on the boulevard, which seems to be where everyone comes to party and generally a lot of traffic traffic and noise. So you pay for what you think is an upgraded room only to find out it’s not. When I asked about a quieter room, they said well there’s construction going on behind the hotel and there’s three bars that are in full party mode because this week is carnival. When we walked to restaurants, there were homeless people doing inappropriate things
Overnattede 2 nætter i april 2024

2/10 Forfærdeligt

Jana

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Since I left my one night stay that was booked and paid for through Expedia, they have charged my credit card twice more for the room. I have called, I have addressed it and no one wants to fix this. This is a SCAM. Stop recommending this hotel Expedia!
Overnattede 1 nat i april 2024

10/10 Fremragende

Jose, Guaynabo

Synes godt om: Rengøring
Overnattede 7 nætter i april 2024

6/10 Okay

Orbis, PONCE

Synes godt om: Rengøring
Overnattede 2 nætter i april 2024

10/10 Fremragende

Daisy

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente hotel. La as facilidades siempre limpiaa, cuartos cómodo, el personal son amable y atentos. Se puede caminar para varios lugares de comida como para comprar regalos y cosas personales. Es un area muy agradable en el que esta localizado. Lo recomiendo bastante.
Overnattede 2 nætter i april 2024

6/10 Okay

Michelle

Rejste med partner
Synes ikke om: Rengøring, service og personale
This was a last minute booking, since we missed the last ferry to St. John. At first, the hotel looks beautiful, then you check into your room. It was dirty. The freezer didn’t work so we woke up a floor full of water (from a bag of ice cubes that we put in there). Also, the food is freezer food. The hamburger was a frozen patty from package. Don’t get me wrong, I’m glad we found a place to sleep that wasn’t $700, but just a warning.
Overnattede 1 nat i april 2024

6/10 Okay

Brenda

Synes godt om: Rengøring
Room clean but would like to see upgrade of furniture. Water in room
Overnattede 1 nat i april 2024

10/10 Fremragende

Leslie

Overnattede 1 nat i april 2024

8/10 Udmærket

Ausanee

Synes godt om: Faciliteter
Good
Overnattede 6 nætter i april 2024

10/10 Fremragende

Randie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i februar 2024

8/10 Udmærket

Javier D

Overnattede 1 nat i april 2024

6/10 Okay

Chris

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ok for one night but staff did not feel Welcoming and it was so noisy at night
Overnattede 1 nat i april 2024

8/10 Udmærket

Montse

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was friendly and helpful. Not a lot of places to eat. Everything closes at 5pm.
Overnattede 3 nætter i april 2024