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Sugar Bay Resort and Spa

4.5-stjernet overnatningssted

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Anmeldelser

7,2 ud af 10.
Godt

Populære faciliteter

  • På privat strand
  • Pool
  • Boblebad
  • Spa
  • Parkering er inkluderet
  • Gratis Wi-Fi
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Om overnatningsstedet

Sugar Bay Resort and Spa

  • Hotel med luksusfaciliteter og familievenlig profil i nærheden af Sapphire Beach
  • I nærheden af Coki Beach ligger Sugar Bay Resort and Spa, som tilbyder en bar i poolen, en bar ved poolen og en gratis reception hver dag. Med en privat strand, muligheder for dykning og muligheder for kajakroning er dette hotel det perfekte sted at nyde solen. Forkæl dig selv med ansigtsbehandlinger, hydroterapi eller kropsbehandlinger i stedets spa, Sugar Bay Spa. Få lidt at spise på en af stedets 5 restauranter, som byder på morgenmad, frokost og aftensmad og har internationale retter. Fitnesshold tilbydes i motionscenteret. Andre aktiviteter inkluderer basketball, beachvolley og snorkling. Hold forbindelsen med gratis Wi-Fi på værelset. Gæster kan også få glæde af andre faciliteter som en terrasse og en frisørsalon.
  • Andre fordele inkluderer:
    • 3 udendørs pools og en børnepool samt en bar i poolen
    • Gratis selvstændig parkering
    • Morgenmadsbuffet (tillægsgebyr), 2 udendørs tennisbaner og en børneklub (tillægsgebyr)
    • Et pengeskab i receptionen, hjælp med udflugter/billetter og en døgnåben reception
  • Værelsesfaciliteter
  • Alle 297 værelser tilbyder komfortable faciliteter såsom premium-sengetøj og møblerede balkoner plus fordele som aircondition og separate siddeområder.
  • Andre faciliteter på værelserne tæller:
    • Sovesofaer, ekstra senge (tillægsgebyr) og gratis vugger/barnesenge
    • Badeværelser med en kombination af bruser/badekar og gratis toiletartikler
    • Fladskærms-tv med kabelkanaler
    • Separat siddeområde, køleskabe og kaffe-/temaskiner

Oplysninger om alt inklusive

  • Sugar Bay Resort and Spa har værelsespriser med alt inklusive. Disse priser er højere, fordi de inkluderer mad og drikkevarer på stedet (begrænsninger kan gælde).

Mad og drikkevarer

  • Buffetmåltider, snacks og drikkevarer er inkluderet

Lignende overnatningssteder

Udendørsområde
Bluebeard's Castle Resort
Charlotte Amalie
  • Pool
  • Boblebad
  • Gratis Wi-Fi
  • Restaurant
8.8 ud af 10, Fantastisk, 428 anmeldelser
Prisen er 1.976 kr.
inkluderer skatter og gebyrer
21. jun. - 22. jun.
Bluebeard's Castle Resort
Sammenlign lignende overnatningssteder

Politikker

Indtjekning

Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 11.00

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet

Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt (servicedyr er tilladt)

Børn og ekstra senge

Børn er velkomne

Ekstrasenge er tilgængelige mod et gebyr på 25.00 USD pr. ophold

Gratis vugger er tilgængelige efter anmodning på overnatningsstedet

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Valgfrie tjenester

  • Gebyr for ekstra seng: 25.00 USD pr. ophold

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til overnatningstedet inden ankomst via kontaktoplysningerne i reservationsbekræftelsen
Kun registrerede gæster kan opholde sig på værelserne

Ofte stillede spørgsmål

Har Sugar Bay Resort and Spa en pool?

Ja, dette overnatningssted har 3 udendørs pools og en børnepool.

Er Sugar Bay Resort and Spa et kæledyrsvenligt overnatningssted?

Nej, kun servicedyr er tilladt på overnatningsstedet.

Hvor meget koster parkering hos Sugar Bay Resort and Spa?

Der er gratis selvstændig parkering på dette overnatningssted.

Hvornår er indtjekning på Sugar Bay Resort and Spa?

Indtjekning til: når som helst.

Hvornår er udtjekning på Sugar Bay Resort and Spa?

Udtjekning er kl. 11.00.

Tilbyder Sugar Bay Resort and Spa fordele med alt inklusive?

Nogle prisplaner for dette overnatningssted er med alt inklusive.

Hvor ligger Sugar Bay Resort and Spa?

Dette hotel ligger på stranden i Skt. Thomas, kun 0,5 km fra Wyndham Sugar Bay Beach og 2,1 km from Sapphire Beach. Derudover ligger Lindquist Strand og Pineapple Beach ca. 2 km derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af

7,2

Godt

8,0

Rengøring

8,0

Området

7,8

Service og personale

7,2

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 77 af i alt 293 anmeldelser
Bedømmelse på 8 − Udmærket. 88 af i alt 293 anmeldelser
Bedømmelse på 6 − Okay. 76 af i alt 293 anmeldelser
Bedømmelse på 4 − Dårligt. 28 af i alt 293 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 24 af i alt 293 anmeldelser

Anmeldelser

Verificeret

8/10 Godt

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Super

Vi havde 3 overnatninger - super beliggenhed og gode muligheder for at komme rundt på øen. Meget venligt personale og hyggelige omgivelser.
Verificeret

6/10 Okay

juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

not happy

its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME
Overnattede 4 nætter i august 2017
Verificeret

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort

Beautiful views, nice pool area, small beach

In need of renovation. Some in progress. Tropical relaxing atmosphere.
Overnattede 4 nætter i juli 2017
Verificeret

8/10 Godt

Bea

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room
Overnattede 1 nat i juli 2017
Verificeret

8/10 Godt

brandon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

decent hotel close to the beach

the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.
Overnattede 3 nætter i august 2017
Verificeret

6/10 Okay

Brenda

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter

Ten Years Later!

The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed.
Overnattede 7 nætter i august 2017
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Great week in paradise

We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.
Overnattede 7 nætter i august 2017
Verificeret

2/10 Bundkarakter

Kathy

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Terrible Hotel!!

DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!
Overnattede 3 nætter i august 2017
Verificeret

6/10 Okay

Ms Chris

Synes godt om: Rengøring, service og personale, værelsets komfort

The View vs. The Vacation

While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.
Overnattede 6 nætter i august 2017
Verificeret

8/10 Godt

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Sugar Bay stay

The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.
Overnattede 5 nætter i august 2017
Verificeret

8/10 Godt

Lynn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Nice resort

The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.
Overnattede 3 nætter i august 2017
Verificeret

6/10 Okay

Tracy

Synes godt om: Rengøring, service og personale

Clean but not impressive

I had been to Sugar Bay about 10 years ago with my kids and wanted to take my daughter back because she was to young to remember. We had problems with the wrist band key to the room as soon as we checked in, after the 4th time in 24 hours we were moved to a better room. Rooms were clean but just OK. It's a decent place for families with the pools, beach and water activities, but it you are looking for luxury and adult fun this is not the place.
Overnattede 3 nætter i juli 2017
Verificeret

4/10 Ringe

Jonique

Synes ikke om: Rengøring, service og personale, værelsets komfort

No Good

Living trash this is not a resort to be at on a relaxing trip this hotel is super garbage.
Overnattede 4 nætter i august 2017
Verificeret

6/10 Okay

Ray

Synes godt om: Service og personale
Synes ikke om: Rengøring

Sugar bay just ok, no return for me

Hotel is on a mountain so it's difficult to get around with luggage and some rooms are not near an elevator. Some staff do not accommodate to kids & staff did not clean the rooms well at all. Location of hotel is good taxi ride to different locations was ok but taxis charge for every person and every bag. Food at hotel was not worth all inclusive and not even worth paying cash. Breakfast was ok but chef has tip basket which we thought was unnecessary. Hotel not really kids friendly
Overnattede 4 nætter i august 2017
Verificeret

6/10 Okay

Donna

Synes godt om: Rengøring, service og personale

Not quite up the my expectations.

THE ROOM: I paid for an ocean view. The first room that they gave to us (Room 437) looked over the water as long as you got past the rooftop of the building that is right in front of our balcony. The room has a musty smell mixed with disinfectant. The desk was all beat up and there was no chair to sit at the desk. The bed felt quite old and uncomfortable. I complained and after letting them know my that I was not happy in Room 437, they switched us to Room 135. Room 135 was very nice and a beautiful view. ELEVATORS: At least 2 elevators were broken the entire time of our stay. FOOD: Mediocre at best. But then again, just about every restaurant on St. Thomas is at the same level. We found a good one call XO located at Red Hook. We went to Red Hook for pizza but the pizza place was closed. INTERNET: Website stated FREE INTERNET. You cannot get internet in your room.. There are two computer in the internet room and one printer for boarding passes. Most rooms are very far from the front desk. This place is very large. POOL: To go to the pool, you pretty much have take a ride down on a gulf cart unless you are into long walks up and down steep hills. The pool itself is very nice and is right at the ocean. You are allowed one towel per person. CAUTION: DON'T PURCHASE PASSES TO AND FROM AIRPORT IN ADVANCE, WHICH RAN US $110.00. TAXI RIDES ARE $11/EACH TO AND FROM THE AIRPORT FROM THIS RESORT.
Overnattede 4 nætter i august 2017
Verificeret

10/10 Fremragende

julien

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Honeymoon trip

It was a great experience, very attentive staff, smiling and helping the customer at all times. I had originally booked a mountain view king size room and was kindly offered the ocean view room. Front desk asking after you check in if everything is fine with the room and also checking on the night before check out. Special thanks to David and Vicki from front desk.
Overnattede 2 nætter i august 2017
Verificeret

2/10 Bundkarakter

Susan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Unsanitary facilities. Run!

Never book here. We got into bed our first night, only to discover a blood stain, the size of a silver dollar, near the pillow. We looked further and it was on the comforter, through the sheet and through to the mattress pad! It was disgusting. Either the sheets were never changed or the housekeeper bled all over and didn't notice? Really? They changed the sheet but had no comforters, son just handed us blankets. Who does this? This is an unsanitary practice! My husband touched it, we all know where that can lead. I am still having nightmares.
Overnattede 1 nat i juli 2017
Verificeret

8/10 Godt

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a nice place but need more food selection. Also need more entertainment.
Overnattede 7 nætter i august 2017
Verificeret

6/10 Okay

CC

Good food

The food was tasty and consistent. There were a lot of events and activities available for guests. The hotel staff is slow to respond. I got locked out of my room twice and desk clerks never apologized or provided any explanation. Plus, I had to walk down the lobby for service because staff NEVER answered the phone.
Overnattede 5 nætter i juli 2017
Verificeret

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale

beach was nice. AC in rooms was not great.

Hotel did not have our the rooms we booked. Had to wait to the following day.
Overnattede 4 nætter i juli 2017
Verificeret

10/10 Fremragende

Danielle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Resort, staff and food was amazing.

All inclusive is the way to go. The resort is beautiful, staff friendly and very attentive, rooms - beds were like marshmallows so comfy.
Overnattede 4 nætter i juli 2017
Verificeret

8/10 Godt

Brandie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Beautiful view

We stayed here for 5 days and had a great experience. The staff was nice, the bartenders were very friendly and did a great job! Our room was very comfortable with a great mountain/ocean view. The food was satisfying. All inclusive is the way to go!
Overnattede 4 nætter i juli 2017
Verificeret

10/10 Fremragende

Pamela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Amazing stay!!!

Amazing location, great service, food, people and resort!
Overnattede 4 nætter i juli 2017
Verificeret

6/10 Okay

Rose

Synes godt om: Service og personale

Crazy expensive food

The buffet was $49 person for dinner with only 4 kinds of meat. Meatballs, roast pork, chicken stew, grilled fish. The rest were all salads complete rip off. If you ask for 2 fillets of fish from the blonde cook she'll ignore you and give you one. There were flies flying around the dessert table. The telephone in the room did not have labels so it was not possible to call the front desk. The elevators smelled like barf.
Overnattede 2 nætter i juli 2017
Verificeret

10/10 Fremragende

Charlie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Great location!

Sugar Bay Resort has a well maintained grounds and very friendly staff. The building is starting to show some age however don't let that keep you from staying.
Overnattede 7 nætter i juli 2017