Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
For the past 6 years we have been spending 6 weeks at Land's End, and in Bldg. 1 Unit 402 for 5 years. Until this year, we have found Resorts Realty so efficient in responding to any needs or complaints that we had regarding our unit. This year we were a bit disappointed in the condition of the unit (e.g. 1) the drawer under the oven is broken,2) my closet was so jam packed with someone's belongings that I was unable to get my things in the closet,3) the vacuum cleaner, which is bagless was full,4) the carpet smells and looks dirty and our socks and feet become dirty from walking on it, 5) we reported that our closet door was off its hinges and the mechanism broken on 3 occasions and it was never fixed,6) the flow from the water dispenser in the refrigerator is so slow it takes several minutes to fill a water bottle. You are charging higher rates because it's considered a Premier Condo, but due to the issues listed above, this certainly doesn't feel like a Premier Condo.