Udendørsområde

Anmeldelser af Best Western Plus St. Louis Airport Hotel

2.5 out of 5
Best Western Plus St. Louis Airport Hotel
4576 Woodson Road, St. Louis, MO

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 642 af i alt 899 anmeldelser" "
Bedømmelse på 8 − Udmærket. 171 af i alt 899 anmeldelser" "
Bedømmelse på 6 − Okay. 44 af i alt 899 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 899 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 899 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Laura

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 28. maj 2024
Thank you for sharing!

10/10 Fremragende

Derrick J, Henderson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Guest Relations Manager den 28. maj 2024
Thank you!

10/10 Fremragende

Dawn

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk gentleman was great, very knowledgeable and helpful
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 28. maj 2024
Thank you for the kind review of our friedly desk agents! We look forward to hosting your future St. Louis visits.

8/10 Udmærket

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The facility is nice and the one desk clerk was very polite and helpful during our check-in. The only problem was there was only 1 desk clerk and LOTS of people waiting to check in. Make sure you have your patience pants on because it may take quite a while to finally get to that nice room!
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 24. maj 2024
Thank you for taking a moment to share your experiance, we appreciate your patience as new team members are learning. We look forward to hosting your future visits!

10/10 Fremragende

Nebojsa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check airport shuttle schedule day before flight to schedule appointmentto pock you up
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 24. maj 2024
Thank you for sharing!

10/10 Fremragende

Beate, Mittenaar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein sauberes Hotel. Direkt daneben war die Autovermietung Alamo...sehr praktisch. Was mir nicht so gut gefallen hat: es gab nur einen Subway und eine Bar/Restaurant in der Nähe.
Overnattede 2 nætter i maj 2024
Svar fra Guest Relations Manager den 24. maj 2024
Vielen Dank, dass Sie Ihren letzten Besuch mit uns geteilt haben! Wir haben Ihren Aufenthalt sehr genossen und hoffen, dass wir Sie auch in Zukunft bei uns begrüßen dürfen.

10/10 Fremragende

Holly

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff, especially Kitty, were incredibly kind and helpful. Very clean room with a nice pool, gym and (actually good)complimentary breakfast. This hotel is located close to airport with a great shuttle to and from the hotel. I was nervous about the negative reviews, but im assured that those people were just complainers who look for any outlet to "watch the world burn". Great stay. Highly recommended!
Overnattede 1 nat i maj 2024

10/10 Fremragende

William

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient to the airport…
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 24. maj 2024
That's a fact! Thank you for staying with us!

10/10 Fremragende

Maxine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient for airport. Lack of dining options within walking distance.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Jasmine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So clean! Smelled great!
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 19. maj 2024
Wonderful!

10/10 Fremragende

Tanya, Sioux Falls

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hotel
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 19. maj 2024
Thank you, Tanya!

10/10 Fremragende

Sheri

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place. Great INDOOR pool! Early morning shuttle service Quiet. Great staff. Good breakfast.
Overnattede 1 nat i maj 2024
Svar fra Guest Relations Manager den 9. maj 2024
Sheri, we appreciate your taking a moment to share some feecback!

10/10 Fremragende

Martha, Huntington Beach

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent
Overnattede 3 nætter i maj 2024
Svar fra Guest Relations Manager den 9. maj 2024
Awesome!

10/10 Fremragende

Victoria

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
*
Overnattede 2 nætter i maj 2024
Svar fra Guest Relations Manager den 9. maj 2024
Wonderful!

10/10 Fremragende

Kristi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was pleasantly surprising. Very clean. Very nice folks.
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 9. maj 2024
Krisit, thank you for sharing! Until next time... :)

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy in and out
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 9. maj 2024
Perfect, we strive for easy on both sides. We hope you will choose to stay again when your travels may bring you to St. Louis

10/10 Fremragende

Frank, Quincy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 9. maj 2024
We look forward to your return!

10/10 Fremragende

sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 9. maj 2024
Thank you for sharing!

10/10 Fremragende

belinda

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thx
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank YOU for sharing!

10/10 Fremragende

Angelique

Rejste med familie, Forretningsrejsende, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Every time we entered into the property it smelled clean and was kept clean. Breakfast was delicious, accessible and enjoyable! My family and I were very pleased with our stay and our free hotel shuttle service to and from the airport.
Overnattede 5 nætter i april 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing your first hand experiance with us! We are thrilled your family enjoyed every facit of their stay and lok forward to your return.

10/10 Fremragende

Ashley

Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 19. maj 2024
Thank you, Ashley!

10/10 Fremragende

Bonnie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Was very close to our terminal … only 6 minute drive.
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Bonnie, we seriously couldnt get any closer to terminal 2 if we tried. Thank you for choosing to stay with us prior to your flight!

10/10 Fremragende

Shelah

Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 9. maj 2024
Shelah, thank you for taking a few moments to share!

10/10 Fremragende

Heather

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel for convenience to airport. Clean, updated, very friendly staff and breakfast. Also very good airport shuttle.
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 30. apr. 2024
Heather, thank you for sharing your feedback on your most recent stay! We lookforward to being your home away from home.

2/10 Forfærdeligt

Daniel, bronx

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
this property pulled the classic bait and switch the reservation advertise me clearly states deposit of $200 will be assessed for anyone under the age of 21 that wants to check in or anyone local living within 30 miles. St. Louis, Missouri I live in New York City, which is 15 hours away and I’m 37 years old are the facts
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 7. apr. 2024
Daniel, after checking and then double checking to ensure nothing was missed, it appears your reservation was not charged a deposit at all. You are correct, as stated in your review here: there is a 200 deposit charged if you reside within 30 miles of our property, under the age of 21 at check-in, or if you will be choosing to pay with cash. All of wich the deposit is returned upon checkout provided there are no damages to the property. We do hope in the future, a deposit charged to other guests per policy, will not cause a disturbance to your stay.

6/10 Okay

Michael

Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing! We hope to acheive those final stars next visit!

8/10 Udmærket

Elizabeth

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Clean and convenient for dropping off the rental car and getting to an early morning flight.
Overnattede 1 nat i april 2024
Svar fra Guest Relations Manager den 5. apr. 2024
You cant get too much closer to 5 diffrent rental car locations all within a 3 block radius! Thank you for sharing

10/10 Fremragende

Erica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Will be back
Overnattede 2 nætter i marts 2024
Svar fra Guest Relations Manager den 5. apr. 2024
We look forward to that!

10/10 Fremragende

Lori

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
i was really impressed with this hotel. i've paid twice this for other hotels that weren't near as nice. and the girls at the front desk were very nice and helpful.
Svar fra Guest Relations Manager den 9. maj 2024
Lori, we thank you for such a great review! We strive for a home-away-from-home feel and we are greatful that was the takaway during your visit.

10/10 Fremragende

Anne

Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to park and get to.
Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

2/10 Forfærdeligt

Cole

Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 5. apr. 2024
Cole, please reach out to us directly so we can hear further how we may be able to remedy this stay and areas of improvement!

6/10 Okay

Kaycee

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Room was the best part of this location. It was clean and comfortable but despite being a smoke free facility listing no smoking/vape/marijuana the entire floor and our rooms smelled like marijuana multiple nights we were there. It was also very noisy with slamming of doors every 5 minutes after 11pm and children running thru the hallways also every 5 minutes. Staff told us the place were busy when we brought it up. Not sure why there are rules in place then. Breakfast had hard biscuits that felt like they were leftover from the day before, the bacon was see thru and the eggs were cold. If it were for the comfortable and clean room this would be a hard 1 star review.
Overnattede 2 nætter i marts 2024

6/10 Okay

Jari

Overnattede 6 nætter i marts 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

10/10 Fremragende

Yolanda

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

8/10 Udmærket

SARA

Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 5. apr. 2024
Sara, we look forward to making your next visit a 5 star experiance.

6/10 Okay

José, Bloomingdale

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
EL DESAYUNO ES DE MUY MALA CALIDAD. LA LIMPIEZA EN EL AREA DE DESAYUNO DEBE REALIZARSE UNA VEZ CULMINE EL HORARIO, NO DURANTE LA PRESENCIA DE LOS CLIENTES. NO SE DEBE RECONENDAR ESTE HOTEL COMO UN SITIO FAMILIAR PARQUE NO LO ES, ES UN HOTEL DE PASO PARA CONTINUAR UN VIAJE O PARA POCA DURACION PORQUE LAS INSTALACIONES SON MUY BÁSICAS QUE NO CORRESPONDEN A UN AMBIENTE FAMILIAR.
Overnattede 3 nætter i marts 2024
Svar fra Guest Relations Manager den 24. mar. 2024
Gracias

2/10 Forfærdeligt

Marianne

Rejste med familie
We arrived around midnight and were exhausted. We went to our room and it had not been cleaned! We had to go back to the front desk to ask for a clean room.
Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 24. mar. 2024
We appologize the incorrect keys were provided upon arrival to an unclean room, we are glad our desk agent was ble to quickly rectify the issue.

10/10 Fremragende

Pamela

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Very clean and staff was very accommodating.
Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing with us!

10/10 Fremragende

Pamela

Overnattede 1 nat i marts 2024
Svar fra Guest Relations Manager den 24. mar. 2024
Thank you for taking a moment to share your experiance!

10/10 Fremragende

Rosina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations Manager den 24. mar. 2024
Thank you for sharing!

10/10 Fremragende

Joey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Always great staff at checkin. Nothing to eat around airport though. But for early flights my favorite, clean, simple place. Shuttle quick!
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 8. mar. 2024
Joey, we are greatful we have become your go-to when a flight out of Lambert is needed!

2/10 Forfærdeligt

Yolanda

I got to the hotel to check in and was told that I had to give a $200.00 deposit since I live less than 30 miles from the hotel. I didn't have the extra funds to put down a deposit. So I had no choice but to cancel my stay a the front desk. But in doing this I loss my payment for my room because I didn't give a 24 hour notice. This is so unfair to me as the customer since this information wasn't provided when I made my reservation on- line. If this information was given up front before I confirmed my reservation I wouldn't have went thru the reservation. I feel that I should be given a credit so I can have the opportunity to stay at the hotel in the future. Plus I feel it would only be fair to me as the customer.
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 8. mar. 2024
Yolanda, we appologize for any mis-communication there may have been; if we as a hotel are not honoring a reservation charges do not stand. We do have our deposit policy articulated on all websites and reservation confirmations which do highlight this 200 hold. I am sorry it was missed! Please touch base with the hotel directly if any further assistance may be needed.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean room, fast check in. Fast shuttle service to the airport. If you're a member its $5 per night to park your car at the hotel during your trip.
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 8. mar. 2024
Thank you for choosing us when in St. Louis! Until next time, safe travels.

10/10 Fremragende

Tamia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The water was not hot in the mornings but over all it was great place to stay
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 24. mar. 2024
Informing us when anything may need improvement allows us to provide a better experiance for others, thank you for sharing!

10/10 Fremragende

Dawn

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good location
The hotel was very clean, check in was fast. Employees very friendly. Perfect location to the airport. Shuttle service was good.
Overnattede 1 nat i februar 2024

8/10 Udmærket

Christina

Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

8/10 Udmærket

Crystal

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was clean and smelt nice. The breakfast wasn’t that good.
Overnattede 2 nætter i februar 2024
Svar fra Guest Relations Manager den 5. apr. 2024
Thanks to your candid feedback, Crystal, we have since revamped our breakfast offerings. Thank you!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 24. mar. 2024
We lookforward to your next stay!

10/10 Fremragende

Amanda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not much around being located by the airport but very clean and the gentleman at the front desk was very quick at checking us in. Made it very easy for us to drop our rental car off and walk back to the hotel which was not even a 2 minute walk away so we are able to shuttle to the airport from the hotel for our 5am flight and not have to worry about returning the car that early
Overnattede 1 nat i februar 2024
Svar fra Guest Relations Manager den 8. mar. 2024
Amanda, you have that right; there is no way to get any closer to all of the rental car locations; talk ahout convieniant!