Hoteller nær St Joseph's Hospital

"Everything was great"

"We came down from Massachusetts for a wedding. I reserved a suite with 2 queen beds. When I arrived I was told that I have a room with 2 full beds, and was also told that the hotel didn’t have any queen beds…but online I specifically reserved queen beds. After proving that I reserved queen beds. The girl at the front desk then tells me that the hotel does have queen beds but “they were not clean”. So which one was it? You do or don’t have queen beds? When we got into our room it was terrible....

"When I arrive at Relax Inn, it is about 11:00 PM in the evening, after a long flight. The check-in place is a very tiny cube that fits only one person at a time. It feels very strange/scary compared to all other hotel/motel that I have been. When I check in, the staff told me, they cancelled my booking because I did not pre-pay. However, they do have rooms, but I have to pay $280 at that time while my booking was $196 for 2 nights. After half an hour of argue, the price go from 280 to 240 to...

"We had a good time "

"Filthy room. Stained towels. Hairs in the sink. I had to ask for soap and shampoo. No water cups. Non-smoking room that smelled like smoke. Smoke detector knocked out of the ceiling with wires hanging out. Cigarette burns in the comforter. No table to eat food or work at, so I had to hunch over the end table. "

"Great breakfast, super friendly front desk staff "

"The floor was in our room was very dirty; we actually washed it ourselves because we don’t wear shoes in the room and it made our feet filthy. The elevator smells like body odor; it needs to be cleaned. Most of the staff are friendly but some of the front desk people are not customer service oriented; they are more interested in being on their phones or having personal conversations. The people cleaning the breakfast area do a great job; they keep the tables washed and everything is well...

"Shower faucet was very loose. Hard to get steady temp. I let front desk know. "

"didnt stay over night,the room was philthy"

"Decent property "

"Hotellet ligger i baghaven af en militærflyveplads, som døgnet rundt har meget aktivitet. Der er desuden en stor vej lige op ad, som skiller hotellet og lufthavnen, som har meget trafik. Airkonditioneren er af ældre dato, så den larmer også meget. Det var næsten umuligt at få sovet på trods af gode ørepropper. Desuden kunne det lugtes, at værelset tidligere, havde været et rygerværelse. Men det var ikke så slemt."

"Dirty and run down room. Pool was closed for the season! (outdoor temperature around 30°Celsius)."

"Good stay "

"Customers service awful; no acknowledgment left standing in the doorway between a locked door. Associate never look in my direction to acknowledge to assist. Building needs a lot of work - chip paint, molding, tub/shower old chip, rusted, build up mold musty earthy odor, water damage. Appliances not working microwave, lamps - telephone in not working; outlets; only one lamp working in the bedroom area. Beds are carts with a flat mattress that is pushed against the wall. Photos on website is...